Medical Assistant Office

OLGA M. ADAME**** N. **nd LanePHOENIX, AZ 85019602-***-****

SKILLS Bi-lingual Microsoft Computer Applications EXPERIENCE

Dignity Health St. Joseph’s Hospital –Surgical Specialties

**/**/** ** *resent – Medical Assistant/Surgery Scheduler

Surgery Clinic, obtain vitals, room the patient, open patient chart and document vitals, verify address, phone, pharmacy and medication, schedule follow up appointments.

Schedule the procedure with the patient, schedule post op appointment, enter orders in patient chart, obtain prior authorization for the procedure and fax documentation to the OR to schedule the patient, enter all information in patient chart, coordinate and schedule combination cases with other physicians, enter the surgeries scheduled in the physician’s calendar.

Dignity Health St. Joseph’s Hospital – Internal Medicine Department

03/31/14 to 07/13/18 – Medical Assistant

Cardiology Clinic, I received incoming calls, registered and scheduled patients, obtained medical records, scheduled some procedures and testing, obtained patient vitals, roomed the patient and performed EKG. Assisted in Endocrinology and Infectious Disease clinics.

Valley Fever Clinic, I received all incoming calls, obtained information from caller, registered the patient in our system, scheduled appointments, uploaded patient information into chart, requested medical records, imaging discs, uploaded imaging into Web Ambassador, guided patients to appropriate physicians in their area, roomed and discharged patients, obtained vitals, obtained authorizations for medications and referrals for office visits.

Phoenix Children’s Hospital – Genetics Department

06/01/2011 to 03/28/2014 Administrative Support Associate HBC Genetics

Answered telephones, received packages and mail, responded to inquiries via telephone, e-mail, facsimile and mail. Accepted messages and routed to appropriate person or area.

Arranged and scheduled a variety of meetings; initiated and responded to requests for scheduled time off by maintaining accurate and current calendars.

Assisted with patient and employee inquiries; referred more complex inquiries to appropriate source.

Organized, maintained and filed records, materials, references and correspondence for departments.

Performed miscellaneous job related duties as assigned.

Prepared mailing lists, copies and assembled materials and sorted and distributed documents and handouts.

Prepared requests for expense items and office supplies; forwarded to appropriated management staff for approval.

St. Joseph’s Hospital – Genetics Department

10/2008 to 05/2011 Clinic Support Coordinator/Medical Assistant

Outpatient daily billing, completed monthly operating revenue and ordered office and exam room supplies as needed.

Requested checks for a variety of reasons, made daily deposits, faxed monthly doctor on call schedules to different hospitals.

Stocked, cleaned and set up exam rooms.

Checked patients in and out of the clinic.

Roomed patients, obtained vitals, height, weight and measured head circumference.

Answered telephones, obtained new patient information, registered new patients in our system and scheduled new and follow up appointments, filed, obtained medical records, verified insurance and obtained prior authorization for office visits and medications.

St. Joseph’s Hospital – Child Neurology

05/2006 to 10/2008

Stocked, cleaned and set up exam rooms.

Roomed patients, obtained vitals, and assisted with interpretation from Spanish to English.

Assisted with creating new patient files, filing and answering telephones.

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