Front Desk Office
Resume:
ALBERT EHINON SARAH
**, ******* ******, *** ***** Oshodi, Lagos.
*****************@*****.***
CAREER OBJECTIVES
To contribute positively towards the betterment of an organization's growth using my professional and personal skills, implementing a policy that will improve the financial status of an organization and use my personal and professional skills to improve the organization's standard.
To optimally engaged as an integral part of a highly motivated workforce recognized for high ethical standards and have the capacity to respond fast to changing the environment in a competitive industry and to be a world-class Professional, delivering superior service to customers both in business and within the organization.
EDUCATIONAL BACKGROUND
Command Day Primary School 1994 - 2002
First Certificate (FSLC)
Ilupeju secondary School 2002 - 2008
Senior Secondary School Certificate (SSCE)
Auchi polytechnic, Edo State 2013 - 2015
(OND)
WORK EXPERIENCE
Receptionist
Humble City Hotel 2009 - 2010
• Provided an outstanding guest experience and maintained an orderly front desk.
• Maintained guest records and book reservations and operated computer programs and multi-line phone systems.
• Completed basic cashier and bookkeeping responsibilities.
• Contacted the necessary staff to solve problems when challenges arise, ensuring guest comfort. Secretary
Domino Family Church 2010 - 2011
• Oversees the operation of the church office and assists the pastors and staff with a variety of administrative duties.
• Answered phone calls, manage schedules, filing, and generating programs for services.
• Recorded personal data regarding new members of the congregation, visitors, and a variety of other issues affecting the church.
• Ensured that the church is running efficiently, accurately, and with discretion for people’s personal information.
Beauty Salon Supervisor
Beauty Lounge 2017 - 2018
• Lead the salon staff team in providing excellent services and maximizing salon profit.
• Managed day-to-day operations of the salon including opening and closing procedures, staff behavior, and customer intake procedures.
• Interviewed, hired, and trained salon staff in the procedure, policy, and health regulations.
• Account for and reported profits and expenses of the salon and prepared and maintain sales, inventory, and customer reports.
• Managed inventory salon products by maintaining records of stock quantities on hand and order replacement items.
Guest Service Agent & Procurement Officer
Unilag Guest Houses And Conference Centre 2019-2020
• Made reservations and completed guest check-in, which includes assigning guests their room and giving them keys.
• Provided directions and hours of any hotel amenities.
• Completed guest check out, include giving guests their final bill and collecting payment.
• Oversee and supervise employees and all activities of the purchasing department.
• Prepared plans for the purchase of equipment, services, and supplies.
• Reviewed, compared, analyzed, and approved products and services to be purchased.
• Managed inventories and maintained accurate purchase and pricing records, prepared budgets, cost analyses, and reports.
• Maintained and updated supplier information such as qualifications, delivery times, product ranges, etc. and Maintaining good supplier relations and negotiating contracts. SKILLS
Strong organizational and analytical skills; the ability to re-prioritize tasks efficiently.
Proficient in administrative management, financial management, and general customer service.
Other skills I profess are Good Interpersonal skill, good human relation, integrity and transparency, honesty and diligence, effective use of initiative, can cope within any work team, result-driven, loyal and respect, ability to Work under Pressure, highly adaptable to cross-cultural dynamics and working environments in individual and team.
TECHNICAL SKILLS
Microsoft office
HOBBIES
Reading & Listening to Music
REFEREE
MRS MABEL EMEKA IYBOR
Tel: 070******** Tel: 090386889
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