Project Analyst
Resume:
Sumati Dheer
E-mail: *********@*****.***
Phone No: 647-***-****
Professional Summary
Experience with working on a variety of projects for organizing, prioritizing, planning & executing BA work streams, for high-risk, high-visibility, large- scale projects using Waterfall & Agile methodology.
Versatile self-starter with demonstrated ability to take initiative and work independently with attention to detail and minimal supervision.
Dedicated to delivering projects on-time and in alignment with all business/user requirement specifics.
Well-versed in driving all stages of project lifecycle from requirements gathering, and design to implementation, issue resolution, process improvements, and post-implementation support.
Strong interpersonal, oral, written presentation communications skills to document and present business needs, specifications, reports, project documents, and implementation plans and in building mockups, examples, and prototypes of proposed changes
Superior impact and influence skills to effectively engage and manage all stakeholders/ executive sponsor and recommend creative and strategic solutions.
Demonstrated knowledge in:
Agile Methodology Budgeting Business Analysis
ALM Communications Confluence
Elicitation PDLC MS Office
Partnerships Process Mapping Modeling
Problem Solving Jira Project Management
Project Reporting Risk Management Scrum Methodology
Stakeholder Management Strategy Development Systems Thinking
Team Management Time Management Traceability
Training & Capacity Building Use Case User Stories
Professional Experience
Business Analyst Aug 2015 - Present Morneau Shepell- Toronto, ON
Project 1– Ongoing Web Application Enhancement for various clients: The objectives of the project are to create:
An easy-to-navigate website with client’s brand
Supportive enrollment tools that help plan members get it right
Engaging retirement planning tools
Tailored communication from clients to their members delivered in print or online and during seminars
Project 2 – Ongoing Employee sponsor Project: The objectives of project are to create:
Tailored online access permissions for clients
In-depth service reporting
Care and control governance reports that help meet the Canadian CAP Guidelines
Custom reports
A flexible online reporting engine including an extensive suite of parameterized reports, personalized dashboards, and the opportunity to build and save your own report
Key Responsibilities:
Worked in the AGILE environment.
Driving requirements workshops with business users to gather Business, functional, non-functional and regulatory requirements. Create and review user stories and acceptance criteria, prepare BRDs & FSDs including use cases.
Participating in validation process to ensure that the documented requirements satisfy customer needs and that they are clear, complete, correct, feasible, traceable, unambiguous and verifiable.
Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements.
Manage various change management requests for different project by documenting relevant requirements and updating the existing requirement getting them approved by relevant stakeholders.
Performing work-flow analysis and recommend quality improvements and document all issues.
Analyze, document and validate business requirements from business users and function specification requirements using interviews, document analysis, task and workflow analysis.
Interface between business and technical teams and translate technical and business requirements
Involved in defect management activities, reviewing the defects and assigning to corresponding team, and following up defect activities till it get closed.
Responsible for the end-to-end tracking and reporting of all issues found for the assigned component.
Performing impact assessment and creating impact assessment document, define new business processes, application functionalities, interface requirements, triggering events and exceptions handling.
Mapping end to end business data elements with their attributes and integration points; identify and maintain the integrity of reference and static data.
Putting together Business Requirement package in line with PMLC standards ensuring details including business high Level requirements, business detail level requirements, context level diagram, creating detailed user stories and acceptance criteria.
Conducting business requirement walkthrough sessions with program and other executive stakeholders to ensure the completeness and accurate documentation of business requirements and developing and delivering supporting business processes.
Identifying, developing, and supporting business process change and preparing estimates and ensuring the completeness of the business requirement package within the committed time lines.
Ensure timely notification and escalation of possible issues while assessing options and recommendations for prompt resolution.
Ensuring the RACI matrix followed by project/program executives and stakeholders.
Business Analyst June 2014 – July 2015
Knowledge First Financial - Mississauga, ON
Project 1– Online RESP Calculator enhancement: The objectives of project were to:
Calculate online how much RESP money could clients have for their children at the age of 18.
Managing the various trends of the online application.
Updating the application according to the various provincial guidelines.
Project 2 – Contribution Withdrawal: The objectives of project were to:
Including ongoing changes in Maturity of application and Educational Assistance Program
Accessing Net Contributions
Key Responsibilities:
•Initiated business requirements gathering workshops such as Brainstorming, JAD sessions walkthrough sessions, reviews, status meeting.
•Conducted deep-dive sessions to gather business requirements, identified application functionalities gaps and application rationalization opportunities, integration and reporting requirements.
•Documented high level business context diagram and use cases in line with business requirements and problem statements and Prepared use cases, create and define test plans and test cases.
•Refined requirements using critical evaluation techniques and document process flows for current or proposed processes, workflows, and data flows.
•Conducted walkthroughs with business and IT stakeholders to ensure that requirements documented are in line with business problem statement.
•Managed various change management requests for different project by documenting relevant requirements and updating the existing requirement getting them approved by relevant stakeholders.
•Worked with clients and internal business partners as a member of the Requirements Team, collecting and analyzing business requirements for client implementations, ongoing maintenance and system enhancements.
•Prioritized requirements based on business and technical needs and participated in testing phases throughout the project and support phases.
•Aligned scope and sequencing recommendations with business stakeholders and identified opportunities to elevate business by relevant use of technology.
Business Analyst May 2013 – May 2014
CIBC Bank - Toronto
Projects: Financial Web application and worked in various LOBs within Bank including Digital Channel, Credit Card Technology Solutions, and infrastructure technology solution
•Participating in meetings with project stakeholders to ensure the customer requirements and specifications and ensure traceability to requirements/specifications to ensure optimal test coverage.
•Participating in validation process to ensure that the documented requirements satisfy customer needs and that they are clear, complete, correct, feasible, traceable, unambiguous and verifiable.
•Ensuring test data is properly identified, setup and availability of stub before execution of a test.
•Responsibilities included determining test strategies based on requirements, developing test plans and test cases and executing tests.
•Involved in defect management activities, reviewing the defects and assigning to corresponding team, and following up defect activities till it get closed.
•Assisted in reproducing, investigating and debugging the software issues in coordination with the team and assisted in detecting, reporting and managing defects and followed up till resolution.
•Involved in System Test Planning and UAT and developed test scenarios as per requirements.
•Responsible for the end-to-end tracking and reporting of all issues found for the assigned component
Professional Certifications
Scrum Masters Certification
Business Analysis Foundation Certificate
Graduate in Business Administration
(References Available Upon Request)
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