RESUME

Pooja J

ADDRESS

Vaathiyar Kandiyar Pillar Street,

Choolai

Pin Code 600 112. Cell: 893-***-****

Tamil Nadu E-mail ID: ade6zu@r.postjobfree.com

CAREER OBJECTIVE :

To pursue a Dynamic and a Challenging career in Organisation that offer a Creative and Challenging work environment together with Job Satisfaction and steady based Professional growth. PROFESSIONAL SUMMARY:

- Highly organised and dedicated with positive attitude.

- Often able to handle more than one client at a time.

- Dedicated and making the life of each Client easier.

- Thrive on working in Challenging environment.

- Team Oriented

- Reliable

- Good Observer

- Quick Leaner

- Positive attitude towards work.

- Excellent Motivator

ACADEMIC CHRONOLOGY:

- Bachelor of Commerce from Guru Shree Shanti Vijay Jain College (2009)

- MBA in Human Resource Management (Affiliate to Madras University, Chennai 2012) PROFESSIONAL EXPERIENCE:

- Scope International Pvt. Ltd., (Oct 2011 – March 2013)

- Handling Inbound Calls

- Support Marketing & Sales Efforts

- Participated in Sales functions with various organisations.

- Currently working with Bank Bazaar (Feb 2015 at present)

- Working under Home Loans

- Convincing Customer for Home Loans.

- Fixing the appointment and ensuring the documents get collected.

- Follow up with the Customer till the Loan get disbursed. CUSTOMER SERVICE:

- Played a key role in increasing retention as well as satisfaction rates.

- Handled Client relation.

- Ship management functions which includes promoting inducing relationships with customers. SOFT SKILLS:

- Communication Skills

- Hard working Skills

- Listening Skills

PERSONAL OVERVIEW:

- Highly motivated and self driven.

- Readiness to face challenges.

- Willing to learn

- Dynamic and Flexible to work in any environment.

- Dedicated to work.

HONOURS:

- Was an Active member in NSS (National Service Scheme)

- Was awarded as Recognition of valuable contribution (Sept 2016 to October 2016)

- Spot awarded for doing a great job (Jan 2017)

- Spot awarded for doing a great job (Feb 2017)

- Was awarded as Ash of excellence (2016-2017) HIGHLIGHTS:

- Marketing Strategy

- Business Development

- Sales & Lead Generation

- Customer Services

- Problem Solving

HOBBIES:

- Listening Music

- Browsing Internet

- Watching Television

PERSONAL DETAILS:

Name : Pooja J

Date of Birth : 18/03/1987

Gender : Female

Nationality : Indian

Religion : Hindu

Languages Known : English & Hindi

DECLARATION

I hereby declare that the all above furnished information are true to the best of my knowledge and belief.

Place: CHENNAI

Date: 14/12/2017

(Pooja J)

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