Engineer Support

ALANEME JOSEPHINE EZINWA

** ******* ****** ****** *****, Nigeria.

+234********** ****************@*****.***

PROFILE

I am fervent and motivated to explore technical and transferable skills for the interest, growth and development of the firm and for self capacity building. I am highly creative and inquisitive, who is continually open to knowledge sharing, analyses, planning and implement programs that will produce a desired level of achievements. Also help in developing strategies that will bring about outstanding operations to meet organization’s goals and objectives and add value wherever I go.

PERSONALITY PROFILE

Good communication skills

Excellent team spirit and good interpersonal skills

Sense of responsibility and attention to details

Strong analytical instinct and ability to work with minimal supervision

Devoted to duties, a good motivator, honest and dedicated

Ability to deal with a number of issues simultaneously and ability to work under pressure

Excellent computer skills with an eye for details.

WORK EXPERIENCE.

DEC 2019 FCMB Bank

POS Support Officer.

Troubleshoot POS terminal

Treat merchant issues and ensure that the request Is treated before SLA Is enlasped.

Support merchant on phone calls.

SEPT 2019 Tranter -IT -Infrastructure Service, Lagos

Graduate trainee (IT Support Engineer).

Installation and configuration of operating system.

Troubleshooting of basic hardware and software issues of PC.

Basic network and application of support.

Support and Network management.

Virtualization .

Cloud computing .

ITIL.

Customer service.

ATM and POS.

Active directory.

SEPT 2018 The lights king and Queen International Secondary school, Lagos State.

physics and computer studies tutor

prepared lesson notes, tests and compiled grade examinations.

Improved teaching techniques which improved students success rate.

Experimented several physics and computer studies solutions to make teaching a delight.

JAN 2017 Community Secondary School, Etim Ekpo, Akwa Ibom State

National Youth Service Corp (NYSC)

Mathematics Tutor

prepared lesson notes, tests and compiled grade examinations.

Improved teaching techniques which improved students success rate.

Experimented several mathematical solutions to make teaching a delight.

JULY 2014 UNIQUE COMPUTER INSTITUTE

Computer Maintenance, Networking(ccna), Global communication and computer appreciation

EDUCATION

2016 Unique Computer Institute, Owerri, Imo State

Advanced Certificate in Cisco Certified Network Associate (ccna)

Upper Credit Honours

Diploma In Computer Application, Maintenance/Repairs and Networking

Upper Credit Honours

2010-2015 Michael Okpara University, Umudike, Abia State

Bachelor of Engineering (B.Eng) in Computer Engineering

2nd Class Lower Honours

2010 Federal Government Girls College, Owerri, Imo State

West African Senior School Certificate (WASSCE)

2007 Federal Government Girls College, Owerri, Imo State

West African Junior School Certificate

2004 Station urban Primary School, Abakaliki, Ebonyi State

First School Leaving Certificate

PROFESSIONAL QUALIFICATION

2013 Certificate of Excellence in Leadership, Interpersonal relationship, Communication and Entrepreneurship skills.

2012 Certificate in Peace and Conflict Resolution (PCR)

BIO-DATA

Date of Birth: February 24, 1993 Sex: Female. Language: English and Igbo

State of origin: Imo state Religion: Christianity

HOBBIES: Baking, Site seeing, Learning new things, innovative discussions and listening to interesting people

REFEREE

Available upon request

Contact this candidate