Sales Manager
Resume:
Michael J. Schneller
Kansas City, Missouri 64155
*.*.***************@*****.*** / Phone: 816-***-****
SUMMARY OF SALES QUALIFICATIONS
Thirteen + years of business to business sales management experience
Generate sales by on-going relationship building, consulting, analytical skills and strong leadership
Train, motivate, and coach multi-area auto dealership territory management and staff
Monitor team in lead management, referrals, bookings, and profiled accounts to insure quarterly goals are met
Spear-head major events to develop new and long-term business sales opportunities
Instruct small and large group seminars to present new product lines and software designs
Act in key role as a communication liaison between technical staff, sales team, and end user
Prepare and present salesforce weekly results of research and analysis of sales data to management team
Excellent computer skills including MS office, Dealer DMS, Salesforce, inventory sites working from an iPad
EDUCATION
Bachelor of Communication Arts: Communication Theory & Human Relations
Park University - Parkville, Missouri
Associate of Arts: Liberal Arts
Maple Woods College, Kansas City, Missouri
ACCOMPLISHMENTS AND EXPERIENCE
InfoSys Limited – Regional Account Manager September 2019 – Present
Executed installation processes to assure consistent quality F&I training with the ADP DMS
Trained dealership personnel on “Best Practice” processes with CRM / F&I / Accounting
Submitted form changes worked with F&I managers with ongoing modifications to the Digital Deal Jacket and forms library.
Installed the DocuSign pad and made form chains for printing inside the Deal Jacket
Demonstrated the Executive Dealer Desktop and the Fast Lane Application
Worked in the DMS to create user profile administration tasks and accessibility per Dealership request
CARFAX – Regional Account Manager March 2019 – June 2019
Maintained, retain and grow strong relationships while up-selling new products and services
Achieved monthly revenue goals by driving growth with existing CARFAX 190+ dealer groups
Increased customer awareness, engagement and retention by sharing the value proposition of CARFAX products through regular on-site visits
Grew territory retention 17% and created 7 new account sales in the book of business for the quarter
Demonstrated ability to persuade and influence others through demonstrated product knowledge
Managed multiple tasks and able to adapt to unexpected circumstances on the fly with strong work ethics
CDK Global ADP – Performance Manager / Regional Sales Manager December 2011 – July 2018
Organized sales meetings, trained front end Sales, F&I, CRM, Desking, applications in dealership franchises.
Excellent work ethic and proven success in working in a competitive high-level consulting work environment
Strong leadership training working with dealership General Managers, Sales Managers, Business Development, Accounting, Sales and Marketing groups
A self-starter with the ability to work independently and collaboratively
Team Player working with both internal support teams and external sales clients and company sales managers
Solid communication and interpersonal skills to close deals and make presentations
Managed an 11 state territory with extensive travel and made solid business relationships
VinSolutions Automotive Software – Trainer / Launch Coordinator April 2009 – August 2011
Troubleshoot and resolve process to determine the nature or cause of the issue for on-site locations
Walk end-users through remote session configuration and use of command prompt applications
Work with web sites, upload inventory photos, offer client quality training and sales consulting services
Install software programming through remote desktop web-ex on client software system for camera, scanner, third party vendors, and vehicle inventory management
Monitor and configure third party inventory exports for auto dealer feed and submit daily reports
Trained clients on site using sales applications and assist with desking, form layouts, CRM sales processes
Midland Radio Corporation - Regional Sales Manager August 2006 – February 2008
Demonstrated features of communication equipment - radios, mobiles, and base station repeater units
Secured and managed large accounts for police, fire, public safety and federal government agencies
Traveled extensively generating sales and increasing public safety awareness in 14 States
Managed team of nine manufacturer sales representatives within $2.5 million sales territory
Monitored and facilitated sales performance of field representatives using team building skills
Participated in trade shows for national security conferences
US Bank - Sales and Service Manager/Universal Banker February 2004 – February 2006
Shared in management of bank functions and branch operations by leading sales and service
Directed workflow of bank and exercised independent judgment in performing managerial duties
Opened new accounts and investments and setup corporate table events
Processed home equity loans, vehicle loans, and home improvement loans
Recognized customer needs and recommended financial products and services
Trained and upheld FDIC bank policies, procedures, and sales objectives to branch team
Reynolds & Reynolds - Integrated Solutions Sales Consultant January 1999 – December 2004
Used strong communication skills as software/hardware liaison in data conversion process
Trained staff and developed seminars for dealership management staff
Supervised teams for multiple national franchises during training and installation process
Sold automotive dealership documents and software applications within a defined customer market
Worked as success editor in local market by sharing stories of success and promoting team building
Earned and achieved outstanding rating performance in assigned regional territory annually
PROFESSIONAL SALES TRAINING
Certificate of Achievement Sales Culture Development -Reynolds & Reynolds University, Dayton, Ohio
Certificate of Customer Relations Management - Reynolds & Reynolds University, Dayton, Ohio
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