Operation management, good communication skills

ISHA PANDEY

PROFESSIONAL PROFILE

Have an experience in Branch Banking.

Done internship in digital marketing at

LGPL (Redchief).

Live project with ITC Limited on

surveying and develop customer

satisfaction (March,2018- May,2018)

Have completed one month internship at

BigBazar(Dec, 2017- Jan,2018)

CONTACT DETAILS

Mobile: 757*******

Email id:**********@*****.***

D.O.B.: December, 7, 1996

CERTIFICATION

Paper presented on – yoga : An effective

tool for managing stress in international

conference,organized by PSIT COLLEGE

OF HIGHER EDUCATION,Kanpur held at

PSIT Campus.

UDBHAV 2017 as a Cultural coordinator

in intra institute annual fest held at STEP-

HBTI.

SKILLS AND ABILITIES

• Great communication skills

• Regular towards work

• Great writing skills

• Active listener

WORK EXPERIENCE

Assistant Manager

Handled customer service by dealing with complaints and answering customer questions

Plan improvements and evaluate progress towards

goals

Develop loyal and highly satisfied customer base

through proactive management.

Monitor cash intake and deposit records, increasing accuracy and reducing discrepancies

ICICI BANK, DELHI (June. 2019 - June.2020)

EDUCATION

PGDM - HBTI, KANPUR (Marketing and Human

Resources,2019

B.Com - JAGRAN COLLEGE OF ARTS, SCIENCE AND

COMMERCE,2017

SCHOOL - MARIAMPUR SENIOR SECONDARY SCHOOL,

2014

Contact this candidate