KRISHNA SHRESTHA

**** ******* ***, ********, ** *1373

PHONE: 212-***-****

E-MAIL: ade6mg@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Maesa LLC; New York, NY 2016 – Current

Logistics Operations Manager. (Logistics, Operations, 3PL, Fulfillment Center,)

Manage team, DC, Operations, 3PL.

Manage imports/exports to/from our factories overseas to/from our warehouses and fillers in the US

Follow up with origin offices and freight forwarders for bookings of purchase orders, which are to ship either via ocean or air

Approve booking requests sent via e-mail, verifying purchase order quantities, ship dates, expected dates with vessel’s ETA date, meeting cancellation dates, etc.

Interact with forwarders and carriers to determine best routing and dates based on our current service contracts and needs to satisfy our customer’s dates; ensure that our transportation cost is kept at a minimum

Partner with Production team in case of any deviation of shipping windows and needs of extension due to delay in production and/or transportation

Communicate with origin offices and factories to ensure full compliance of SOP

Review and approve all vendor freight and warehousing invoices

Relationship with 3PL and local delivery partners (Trucking companies, FedEx, UPS)

Oversee the all the Maesa Physical inventory at 3PL and Maesa HQ.

Prepare and review of International and domestics shipping documents.

Track the inbound and outbound shipments.

Manage the International and Domestics routing request and booking of International and Domestics shipments, Prepare the shipping documents.

Manage relationship and performance oversight of Suppliers and Carriers.

Track and trace shipment and delivery, POD, issue resolution.

Manage the supply chain activities ensuring that all the regulations are ahead to and that Maesa customers receive timely and efficient services.

Track and manage the Maesa inventory.

Ensure that purchase orders have been fully shipped within the given shipping window

Track shipments from origin to destination, ensuring that shipments depart as approved

Coordinate with nominated freight forwarder for timely customs release

Make sure that goods are picked up from terminal to designated warehouse, fillers or customer’s DC

Negotiate domestic freight rates; arrange and manage all domestic shipments

Oversee the process of data entry into our Epicor system, which includes updating shipment details and inventory movement

Work closely with Finance to ensure vendor payment and customer invoicing is performed in a timely manner

Assure that all customer’s shipping manuals are thoroughly understood and that all requirements are followed in order to avoid chargeback’s

Collaborate with warehouse to ensure all customer orders are routed and shipped within the committed window

Review and approve all vendor freight and warehousing invoices

Meetu Magic Inc; New York, NY 2007 – 2016

Senior Warehouse Operation Manager (Logistics, Operations, 3PL, Fulfillment Center,)

Managedall aspects of the Operations, Sales, Marketing, department, including: Administration, Inventory, EDI, ASN, Routing, Supply Chain, Order fulfillment, Order pick, pack & ship to customers, Merchandise (Inbound and Outbound shipments), Logistics (by sea, road and air), distribution, and warehouse operation team of up to 34 employees (full time and part time)

Oversaw purchasing, ordering the supplies for receiving merchandise from foreign suppliers, distribution, customer order pick and packing, shipping merchandise to customers, preparing accuracy of manifests and bills of lading, tracking the E-commerce order and shipping to customers, picking and packing the orders, supply Chain, and RTV’s.

Communicated company objectives via phone, fax and e-mail to Retail and Wholesale customers

Determined most efficient/cost-effective method of shipping for all orders

Executed sales and positive customer service along with third party Logistics

Shipped merchandise to customers via road, sea, air (UPS, FedEx, and DHL) and other trucking

Exceeded sales goals by creating and directing strategies

Tracked the air, road and sea shipments and managed/tracked the international shipments and prepared the national and international shipping documents (custom, freights Airway Bills etc.)

Ensured merchandise presentation, sales, event set-up, sizing, pricing and signing standards through direction of the Executive team

Kept track of staff attendance and performance; properly communicated objectives and priorities to team

Provided feedback to Sales Team and observed areas of opportunity; monitored and addressed performance issues in a timely manner; kept consistent, high customer readiness standards for store environment

Recruited and selected a team of those highly qualified; trained employees on best practices, resulting in high customer satisfaction; ensured that Sales Managers were conducting weekly meetings with Sales Associates

Assisted with the administration of Human Resources, training and planning

Made sure that store inventory was updated

Achieved financial success through improvement of measurable indicators that positively impacted the store performance

Maintained awareness of competitor offerings and represented the brand locally; maintained the brand image in the stores via merchandising and general store maintenance

Prepared shipping documents (packing slip, invoice, bill of lading, carton labels)

Entered the sales orders in QuickBooks; received payments and resolved chargeback’s

Defined standards for cleanliness and organization; held accountable for maintaining and organizing a large stockroom and receiving area

Handled recruitment, training and supervision of stockroom staff.

Liaised with loss prevention team to correct any discrepancies in the stockroom.

Communicated with customers, suppliers, and vendors by fax, e-mail, and phone

Tracked purchase orders, sales orders, ASN, price tickets, packing slips, carton labels and factor approval

Controlled levels of inventory reports by conducting physical counts and reconcile with the system

Supervised and maintained the warehouse by creating and plotting new layouts, inspecting equipment issuing work orders for repairing and requisitioning for replacement

Monitored security procedures and protocols

Advised management team on needed actions.

Built partnerships with store merchandising, sales, and security leaders

Utilized materials and analyzed documents to allocate the resources that are needed

Processed soft-line and hard-line inventory in an efficient and timely manner

Coordinated fixture deliveries and merchandise with merchandising leaders

Made sure procedures, policies, exposure standards, safety and shortage awareness were understood by all

Nepal Welcome Group, Inc.; Frankfurt, Germany &Elmhurst,NY 1997 – 2006

Operation Manager –Sales, Operations, Marketing, Logistics, Shipping, Receiving (Elmhurst, NY; 2003 – 2006)

Supervised a team of 12 warehouse workers and drivers

Engaged in Sales, Marketing, Operations, customer service, stocking, inventory control, shipping, receiving, maintenance, order fulfillment and pick and pack operations

Scheduled appointments; assisted customers with orders and coordinated distribution

Hired, trained, evaluated, and terminated staff

Ensured the content accuracy of product catalogs

Handled banking transaction and relevant bookkeeping

Prepared shipping documentation with shipping labels or bills of lading

Managed filling and data entry

Operation Manager (Frankfurt, Germany; 1997 – 2003)

Supervised Warehouse and Logistics teams,Sales,Marketing,Operations.

Exceeded sales goals by creating and directing strategies

Ensured merchandise presentation, sales and event set-up, sizing, pricing and signing standards through direction of Executive team

Recruited and selected team of highly qualified candidates; properly communicated objectives and priorities to team; trained employees on industry trends, resulting in high customer satisfaction; provided feedback to Sales Team and observed areas of opportunity; kept track of staff attendance; celebrated and recognized selling successes

Kept consistent high customer readiness standards for shop store environment

Made sure that Sales Managers conducted weekly meetings with Sales Associates; monitored and addressed performance issues in a timely manner

Made sure that store inventory was updated

Achieve financial success through improvement of measurable indicators that positively impacted the store performance

Maintained awareness of competitor offerings and represented the brand locally; maintained the brand image in the stores via merchandising and general store maintenance

EDUCATION:

Tribhuvan University; Kirtipur, Nepal

Master of Business Administration

Bachelor’s Degree, Commerce

SKILLS & LANGUAGES:

Microsoft Office (Word, Excel, PowerPoint, Outlook), QuickBooks, EPICOR 9.5, Peachtree, EDI ASN

English, German, Hindi, Urdu, Nepali

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