Engineer Customer Service
Resume:
Lousineh Sargsyan
Junior QA Engineer
Personal
******.************@****.**
**/*,*-** ****,Charents st., Yerevan,
Armenia
No
Yes
Professional Skills
Adobe Photoshop
MS Word
MS Power Point
MS Excel
HTML/CSS
Banking
MS Publisher
Personal skills
Presentation skills, Goal-oriented,
Analytical skills, Logical thinking,
Teamwork, Fast learning ability,
Communication skills,
Hardworking, Attention to details,
Sense of humour
Languages
English 2 2 2 2 2 2
Russian 2 2 2 2 2 2
Armenian 2 2 2 2 2 2 2 2 2
Summary
Exceptional communication and networking skills
Successful working in a team environment, as well as independently
The ability to work under pressure and multi-task
The ability to follow instructions and deliver quality results Experience
Customer service specialist
ACBA-CREDIT AGRICOLE BANK CJSC
2010 September - Present
Yerevan
Teacher of informatics
Khanjyan Secondary school
2008 September - 2012
November
Armavir
Education and training
Course
Zill academy by ISTC
2020 May - 2020 July
Yerevan
QA/Software Testing Fundamentals" course of Ö…rganized by ArmSTQB and ZIL Academy by ISTC
The training included the fundamentals concepts, methods, tools and processes of software testing. During the training we became familiar with static and dynamic (black box, white box and experience-based) test techniques and applied them on the real project.
Work on real projects:
Bug reporting for the following system: www.himnark.am Bug reporting was done using Azure DevOps Services using Scrum template.
CV CREATED WITH
Test Design and execution for the following system: www.linkedin.com
The test management system was TestRail.
Using ITC as a New Teaching and Learning
Tool
Education Quality and Relevance Project
2009 July - 2009 August
Armavir
"Using ICT as a New Teaching and Learning Tool" course of study in the framework of "Education Quality and Relevance Project" developed by International Education Partners and Imagine Eduction Bachelor
ASPU
2006 September - 2010
June
Yerevan
Matematic
Economist
Interests and Hobbies
Chess
Cycling
Traveling
Dance
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