Venkata Surya Prakash Nidumukkala

Contact: ++91-733******* Email: ade6h8@r.postjobfree.com

IT –Project& Program Manager

A qualified Post Graduate and dynamic IT Professional having rich and insightful experience of 15 years, including over 8 years of International (UAE, KSA, NewZealand,Singapore, Australia) tenure, seeking senior level leadership challenges

Domain Expertise: Telecom, Banking & Financial Services. Automobile, Public Sector, Consumer& Packaged Goods

Profile Highlights

Accomplished track record of analysis, design development/customization of Enterprise Solutions, including providing Technical and Functional Guidance/Support for the same.

Well versed in End-to-End Agile, Scrum, Project Management & Execution, right from inception till implementation and production support, ensuring project deliverables within assigned time, budget and quality parameters

Similar expertise in Solution Architecture through Functional Analysis (FA) of Business Requirements; Solution Strategy to Support the FA; Selection & Evaluation for Solution Design; Monitoring & Review of Development/Customization; Integration & Testing

Proficient in Solution Customization Cycle involving Business Requirement Study & Problem Identification; Business process mapping with product; Gap Analysis & Customization Finalization; Change Management and Implementation, UAT & Support

Adept in Team Management skills like tasking, delegation, monitoring, feedback, skill upgrade, competence management, career planning, motivation & mentoring

Cohesive Team Player with Fast Learning Curve along with strong analytical, problem solving, innovation, planning, organizational, communication & interpersonal skills

Demonstrated track record of leading high-performance teams toward the successful attainment of challenging goals

Accreditations

Technical & Functional Skills

Certified Scrum Master

PRINCE 2 (Practitioner)

Project Management Professional (PMP)

ITIL V3 (Foundation) in Service Management

Siebel Certified Consultant/Business Analyst

Fusion CRM Sales

CRM: Siebel, SFDC,MS Dynamics, Fusion SAP

Functional: Telecom, Manufacturing BFSI & Health care, Retail

Technical: SFDC, .Siebel 8.X,, Siebel 7.5, Siebel 7.8, Siebel 6.3, Siebel Configuration, EIM, EAI,OUI

Database: Oracle

Executive Summary

Infosys Technologies Ltd., - (April 2016 Onwards)

Project Name: Telstra Unified point of sale

Role: Project Manager & E2E Integration Management

Client: Telstra Australia

Duration: Sep 2017-till know

Responsibilities Included

Accountable to lead the team for Scope & Risk Management as well as Risk Mitigation and Stakeholder Management (Including Third Party Vendors).

Co-ordinated E2E Integrations and Worked with Various Other Systems and Multiple Vendors

Managing implementation of Development Methodology & enforcing Project Standards at the same time prepares for Engagement Reviews and Quality Assurance Procedures.

End to End Data Conversation from Legacy to New Digitalization Program

Managed the Data Governance & Data Quality

Responsible for day-to-day Project Management functions such as Resource Management, Communications, Stakeholder Management, and Risk Management and maintain Project Budget.

Involved in leading/guidance for Analysis, Design and Systems Integration for Client Engagements from Definition Phase through Implementation.

Spearheading meeting of Financial Objectives by forecasting Requirements, preparing an Annual Budget, scheduling Expenditures, analyzing Variances and initiating Corrective Actions.

Coordinating with various Stake Holder Groups like the Testing & Development COE/Operations Support Team and the Client Manager's Team.

Performing team administration routine as well as team development

Assisted with internal and external communication, improved transparency, and radiated information

Assisted with prioritization and resolution of software defects

Built relationship with Product owner and other stake holders to facilitate team's interaction with them

Coached Product Owners in creation and maintenance of Product Backlog

Coached team members on Agile principles and providing general guidance on the methodology

Continuously learned Agile/Scrum techniques and shared findings with the team

Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

Facilitated getting the work done without coercion, assigning, or dictating the work

Facilitated sprint planning, retrospective and sprint demos

Helped team to solve problems rather than provide solutions

Interfaced with Program Management Office to ensure project goals and requirements are being met

Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings

Provided all support to the team using a servant leadership style whenever possible, and led by example

Removed impediments by finding the right personnel to remove the impediment

Took responsibility of delivery and management of the tasks

Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management

Updated Agile tracking systems to provide transparency on product and sprint backlogs

Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery

Project estimates, setting up feature teams, Including Hyper care Support Teams.

Project Name: Telstra B2B Digitalization

Role: Integration Project Manager in Billing (Usage to Cash)

Client: Telstra Australia

Duration: March 2018-March 2019

Responsibilities Included

Managing The End to End Integrations in New Digital Billing Space which primarily comprises Strategic Stack such as ARIA, Billing Digital Services, Matrix (Usage Ratings), Payment Manager, Invoice Manager

Managing the Different Vendor’s of Telstra

Co-ordination Across Value chains like CRM, Order to Activate,Assurence,ProductCatlouge to Align and Deliver the Integrations of Billing

Project estimates, setting up feature teams, Including Hyper care Support Teams.

Work with SCRUM masters in sprint planning, project tracking risk management, Project Financials and reporting.

Coordinating with various Stake Holder Groups like the Testing & Development COE/Operations Support Team and the Business Principle Team.

Project Name: TCM- Telstra Customer Master

Role: Iteration Manager

Client: Telstra Australia

Duration: Sep17 – March 2018

Responsibilities Included

Managing entire Onsite and offshore team across all skill sets in TCM program.

Project estimates, Setting up feature teams,

Work with SCRUM masters in sprint planning, project tracking (Burn down, burn up charts), risk management, Project Financials and reporting.

Coordinating with various Stake Holder Groups like the Testing & Development COE/Operations Support Team and the Client Manager's Team.

Performing team administration routine as well as team development and people management initiatives for improvement of team productivity

Project Name: Vodafone New Zealand

Role: Project Manager & Delivery Lead

Client: Vodafone New Zealand

Duration: Oct 16 –Sep’17

Responsibilities Included

Managing multiple Scrum teams and various vendors

End to End Data Conversation from Legacy to New Digitalization Program

Managed the Data Governance & Data Quality

Managing Scrum ceremonies,

Stake holder Management across countries,

Risk Management, Reporting, Financial Management and Quality.

Tata Technologies Ltd., Mumbai..TATAMOTORS CRM&DMS

Program Manager- CRM- (Jul 2013to March 2016)

Responsibilities:

Accountable to lead the team for Scope & Risk Management as well as Risk Mitigation and Stakeholder Management (Including Third Party Vendors).

Managing implementation of Development Methodology & enforcing Project Standards at the same time prepares for Engagement Reviews and Quality Assurance Procedures.

Responsible for day-to-day Project Management functions such as Resource Management, Communications, Stakeholder Management, Risk Management and maintain Project Budget.

Involved in leading/guidance for Analysis, Design and Systems Integration for Client Engagements from Definition Phase through Implementation.

Spearheading meeting of Financial Objectives by forecasting Requirements, preparing an Annual Budget, scheduling Expenditures, analyzing Variances and initiating Corrective Actions.

Coordinating with various Stake Holder Groups like the Testing & Development COE/Operations Support Team and the Client Manager's Team.

Performing team administration routine as well as team development and

Achievement:

Best Functional Design and Release Management Award.

Hitachi Consulting Software Services India, Hyderabad

Sr. Consultant (Dec 2009 to Jun 2013)

Responsibilities:

Reported to the CRM Head (Director) and led a team of 20 resources for Project Management activities like Costing, Effort, Budget Management, Risk Management/Mitigation and Resource Management along with client engagement, change management, achieving and providing high productivity standards.

Achievement:

Best Business Analyst Award by Toyota Saudi Arabia.

Genpact Software Services, Hyderabad

Project Lead (Jan 2009 to Oct 2009)

Responsibilities:

Reported to the Vice President and led a team of 15 resources in projects for production support, Regression testing, planning different Release in various Environments, business impact analysis, and quick resolution of problems and ensure satisfaction of end-users.

Previous Assignments

Organization

Designation

Duration

Deloitte Consulting India (P) Ltd., Hyderabad

Project Lead

Feb 2008 to Jan 2009

Infinite Computer Solutions India Ltd, Bangalore

Associate Consultant

Mar 2005 to Oct 2005

Baron InfoTech Ltd., Hyderabad

Software Engineer

Sep 2002 to Feb 2005

Academics

M.Sc. (Computer Science), from Madras University, Chennai (2002) with First Class 69%

B.Sc. (Computer Science), from ANR college, Nagarjuna University, Guntur (1999) with 59%

Personal Dossier

Date of birth : 05-08-1978

Languages known : Hindi, English, Telugu and Tamil

(Note: Please refer to the Annexure for project details)

Annexure

Other Projects Details

Agilet Technologies USA, Complete 360* CRM Implementation,

Delivered & Supported the Multiple CRM Implementation…while .working with Hitachi Consulting.

NeuStar Technologies USA, (Telecom sector CRM Implementation)

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