PRAVEEN SHARMA

Contact Nos: +968-********, +91-956******* (Only Whatsapp)

mailto:ade69v@r.postjobfree.com

A REAL ESTATE PROFESSIONAL WITH 23 YEARS OF EXPERIENCE IN FACILITIES & PROPERTY MANAGEMENT WITH A BACKGROUND OF ELECTRO-MECHANICAL MAINTENANCE IN MANUFACTURING INDUSTRIES

Good coordination & remote management skills to manage multiple locations and bring all stake holders at one common platform and meeting the organizational objectives. Always follow a Process oriented approach to re-engineer & streamline process with a focus on continual improvement.

Expertise in Strategic Planning, Risk Management & delivering values to clients. Managing business with an involvement of resources planning, team building. Ability to lead people, recognizes talent, mentor subordinates and create collaborative teams.

Rich exposure of participation in business pitches which includes getting site surveys done, making presentations to key clients, manpower planning & budgeting the business costs. Sound business knowledge helps me to tweak the proposals for meeting client’s requirement with no compromise on service levels

Ability to take decisions and not averse in taking calculated risks for maximizing the efficiency & improving the occupier and owner satisfaction levels. Have been able to achieve all agreed service levels at minimum per sqft costs in all major business sites with no compromise with service qualities

Deftness in implementing best FM practices / Techniques to improve service standards productivity, quality & controls. Formulates SLA / KPI and guiding the team accordingly to ensure full retrieval of performance fee from client.

Exposure to cost effective and energy efficient operations and manage the same within budgeted figures at all sites. Managing cash inflow/outflow record of all associates to ensure balance between debtors & creditors. Highly skilled in MIS reporting, Budgeting & Profit-Loss Management.

Handling all statutory issues related to relevant Building Code (Fire), Ministries / Govt regulations and Liaising with all such authorities.

Subject Matter Expertise in Maintenance & Engineering operations. Possess excellent interpersonal, analytical and negotiation skills with proven track record of utilizing a process-oriented approach towards the accomplishment of cost, profit, service & organizational goals.

SKILLS BY APPLICATION

Leadership Technical Exposure & Skills areas IFM Management

- Project/Program Management - Utilities - Planning & Organizing

- Team Coordination - Schedule Adherence/Allocation - CRM Management

- Relationship Management - Tactical Planning - Financial Management

- Conflict Resolution - Problem Resolution - Systems & Processes

- Departmental Supervision - Project Execution & Coordination - MIS management

- Personnel Development - DGs, HVAC, Fire Fighting Equipment Air Compressors, Electrical, Water Supply Systems

**EXPOSURE HAS BEEN INTO SHOPPING MALLS WITH MULTIPLEXES, RESIDENTIAL / COMMERCIAL BUILDINGS, HOSPITALS, BPO’S, MANUFACTURING & SOFTWARE INDUSTRIES, CORPORATE OFFICES, IT/ITES SEZ ETC.

CAREER CONTOUR

KALHAT SERVICES & TRADING LLC Sep’18 to till date General Manager

As a business head, lead country level facilities management business of organization. Apart from managing country level P&L, Role includes business development thru direct approach in all business segment i.e. B2B, B2C etc. and e-tender participation, managing & building client relationships, running business with compliance to company defined HSE norms and to all govt / ministries regulations, Venturing into new business verticals with international partners for business diversification needs, Liasoning with ministries for statutory objectives. JONES LANG LASALLE Nov’14 to Sep’18 Key Account Director

Managed PAN India commercial portfolio of 16.5 million sqft including DLF Cyber City, Gurgaon. Total portfolio was spread over 17 buildings in 4 states.

Role was of business head with P&L management of total revenue of Rs.1500 million. Responsible for Position leadership, and application of systematic and automated approach to property operations & asset management so as to ensure delivery of standard, consistent, efficient & best in class services by the property management partners across the portfolio

DLF Portfolio is driven with international safety standards with a core focus towards zero incident. Entire Gurgaon portfolio is 5 star rated from “British Safety Council”, only in World. Also, most of the buildings are platinum / Gold certified from USGBC in “EB” category and accordingly operations are performed. Scope was not only limited to property management but extends to complete business management for all undertaken buildings. This all used to include manpower, vendors, AMCs, Materials, Techno-Commercial and core property management.

On behalf of JLL, set up and agreed on SLAs defining requirements & expectations, Performance measurement and management process (for property services) including setting up Key Performance Indicators (KPIs – measurable and reportable), Overall reporting processes (requirements, frequency, formats etc.)

Reviewed, standardized and established quality system documentation consisting of policies, processes and procedures for various functions of business operations, including the following, complying with the ISO / QS standards:

Provided strategy and drove implementation of strategic asset management programs and best practices (Asset coding, concepts of Total Productive Maintenance, Annual Shutdown programs etc.)

Refined the MIS reporting process (providing and facilitating qualitative & quantitative data analysis), and also implemented across the portfolio. This included Comprehensive Monthly Reports (on various aspects of property & asset operations and management) at the property level as well as at the portfolio level for property wise details on Quantitative update on operations (parking, utilities, infrastructure, safety & security etc, Performance of portfolio and vendors against agreed KPIs/Monthly score cards, Operational Budget & Service Charge (CAM) Management including Spend vs Budget analysis

Supported Procurement to establish a standard service vendor management & contract management strategy across all the properties. Strategy to include setting up of SLAs and KPI scorecards for all the service vendors. To establish necessary score card(s) to monitor the agreed metrics on a regular (monthly / quarterly) basis and reviewed with the owner / management.

Reviewed and established standard OPEX and Service Charge (CAM) budget templates and supported Procurement & Finance to establish annual budgets.

Established internal and external benchmarking process for property & asset management services, OPEX / Service Charge (CAM) budgets. Drove continual optimization of services and costs across the portfolio.

Setup and agreed on internal review strategy for ensuring compliance in 100% especially to the building statutory, labour related and established systems & processes and best practices; implement internal reviews / audits & provide gap analysis reports; work with PM partners and drive implementation of corrective / preventive action plans.

Continuously worked towards improvement of processes like safety & security, automation and risk management by quoting global practices and implementing them.

Notable accomplishments

Streamlined the business operations and brought back the account profitability

Brought the collections within a month cycle

JLL was front runner in all internal competitions, BSC certifications, LEED certifications etc CBRE South Asia Pvt Limited July’11 to Nov’14 General Manager

Managing PM operations for North India. Total portfolio – 14.5 plus million sqft for 37 properties with P&L account of 60 Crores per annum. Have team size of 135 with 35 direct reportees plus all outsourced staff. Responsible for complete P&L management

Motive is towards ensuring the operations with zero incidents, special focus on HSE compliance and IMS adherence

Overall responsible for CBRE deliverables at respective clients’ locations. This includes all routine services with vendors’ management, compliance management, sourcing of teams, KPI / SLAs review with clients.

Conducting technical & energy audits as value add for clients and also on chargeable basis.

CAM calculations & analysis for existing properties and prospective clients

Client relationship management, have regular operations reviews at various frequencies

Manage major portfolio business for LEED certified / Gold / Platinum rated green buildings

Adept at carrying out benchmarking for various FM services and bringing other facilities at same standards

Supporting client on arranging insurance coverage for machines and acting as per policy while attending breakdowns

Perform quality, quantity & performance checks at regular intervals. Monitoring & working for energy, fuel, water conservation and inventory management as well.

Notable accomplishments

Reduction of debt (<45 days) to below 30%

Business Retention ratio - >97%

Anant Raj Industries Limited May’10 to March’11 General Manager

Managing Building operations for an IT park spread over 1.8 million sqft

Responsible for all building services, clients’ visits, inauguration events.

Vendor & contracts management

Supporting projects on commissioning of building services equipment Notable accomplishments

Recovery of more than INR750000 from DHBVNL

JONES LANG LASALLE MEGHRAJ April’07 to May’10 Assistant Vice President

Managed operations at Honeywell International, as manufacturing industry of fire & Safety equipment

Managed transition activities for all new coming projects in North, West & East regions.

To perform as a program manager and ensure seamless transition

To coordinate for recruitment, procurement activities, handing / taking over exercise, Setting up of systems, policies & procedures, Statutory compliance activities, Trainings, Leading client update calls and then handing over to operations.

Transitioned > 4.5million sqft till date.

To conduct electrical, technical and facility audits Key Clients – DB, Bank of America, Intel, Siemens, IBM, Citigroup, UHG, Perot Systems, Standard Chartered Bank, UBS, Honeywell, etc.

E CITY PROPERTY MANAGEMENT & SERVICES (P) LTD Nov’05 to April’07 Area Head Facilities An Essel group company, formed to manage its own properties in country.

Accountable for all technical deliverables of company at its client locations. Technical surveys, taking over from projects, Establishing technical operations with required systems & procedures were key deliverables Notable accomplishments

Mobilized 7.5 lacs sqft mall in Lucknow

Successful taking over of VAM machines and Gas run DG Sets UNISOL INFRASERVICES PVT. LTD. May’04 to Nov’05 Manager Operations - O&M An integrated facilities management company and 100% subsidiary of RKHS & Compass group.

Managed operations for manufacturing industries including pharmaceutical plant, Garment Industries, Steel Industry etc.

Accountable for all deliverables as agreed with clients. Taking over from projects, Establishing site operations with required systems & procedures, were key deliverables

Financial analysis of all deliverables in terms of Rs/ Psqft, preparing CAM charging sheets and comparing with actual spent

Presenting business proposal to clients

MIS & reporting management

Conducting CSR and working on feedback to meet / exceed the expectations Notable accomplishments

Played leading role in Win of Max Hospital. Regent Drugs

Mobilization of drug plant i.e. Regent Drugs

KNIGHT FRANK INDIA PVT. LTD. Nov’03 to May’04 to Nov’05 Manager Engineering A 100% subsidiary of Knight Frank UK, operating at PAN India level into facilities management.

Client relationship management in the building

Managing complete facilities management operations at site

Coordination for invoicing and payments collection

Conducting CSR and working on feedback to meet / exceed the expectations Notable accomplishments

Closed all pending repairs at 20% of costs which were proposed earlier

Active role in reducing the debt from 40% to 7%

Led electrification project which reduced monthly energy billing by 22%

**Average transition feedback score – 4.2 / 5

OTHER ORGANIZATIONS, WORKED WITH:

BARCO ELECTRONICS INDIA (P) LTD March’00 to Nov’03 Engineer Maintenance SULZER FLOVEL HYDRO LIMITED July’99 to March’00 Electrical Engineer ORIENT STEEL & INDUSTRIES LIMITED Sep’93 to Aug’96 Supervisor TRAININGS / PROJECTS HANDLED/PROFESSIONAL MEMBERSHIP

“INTERNAL AUDITOR TRAINING” on ISO9001-2000.

Certified Energy Manager & Energy Auditor as governed by BEE

IGBC Accredited professional

ISHRAE member

SCHOLASTICS

MBA (Operations) from IGNOU in Operations Management 2009

Bachelors in Engineering with honors, 70.8% Marks from NIT (Formerly REC), Kurukshetra 1999

Diploma in Electrical Engineering with 66.55% Marks from SBTE Chandigarh - Nilokheri 1993 PERSONAL INFORMATION

Date of Birth: 01.01.1976

Marital Status: Married

Language Proficiency: English, Hindi

Permanent Address: H. No 1944, Second Floor, Sector 16, PIN - 121002, Faridabad (Haryana) Muscat, Oman (Hold Oman driving license)

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