To perform the duties and responsibilities to the outmost
satisfaction of the company, And to play a part in moving the company forward in an environmental that promotes continual upgrading of knowledge and skills.
JENNIFER LINAO CUENCO
SKILLS
Proficient in MS Applications (Word, PowerPoint)
Basic Knowledge in Adobe Creative Apps (Adobe Photoshop)
Basic Computer Repair/ Troubleshooting, pc hardware cleaning
Hardware and Software Set up such as : Operational System, Anti-Virus installation BEST PRACTICES
Keen to learn new skills and willing to work in long hours, as required
Sets high standards for self / takes pride to providing a high level of service
Can work under pressure with minimum super vision
Leadership toolkits, Successful team management;
Strong avenue for personal communication with client and customers;
Creativity;
Customer safety
EMPLOYMENT HISTORY
2018 – 2019 BARISTA/BAKER
OHMARS CHEESECAKE & COFEE, PHILIPPINES
Prepare, serve coffee and bakery items that meet quality standards
Properly handle and maintain all equipment
Respond to orders, questions, concerns, and complaints in a polite and efficient manner
Serve customers quickly and efficiently
Demonstrate a thorough understanding of all the menu offerings
Observe relevant health and safety standards
Ensure proper storage of all items in refrigerators and freezers.
Ensure product freshness and food safety.
Retain existing customer-base through preparation and serving of tasty items.
Prepare & Serve drinks & foods in accordance with health codes and cafe cleanliness April 2015 – January 2018 TEAM LEADER, SERVER cum Cashier BURGER KING HARBOR POINT, OLONGAPO PHILIPPINES
Maintain high standard of customer service during high volume, fast pace operations
Mastered Point of Service (POS) Computer System for Automate Order taking
Collect payments whether in cash or credit, Issue receipts, refunds, change
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Track transactions on balance sheets and report any discrepancies.
Followed procedures for safe food preparation assembly and preparation.
Assisted management with inventory control and stock ordering. January – March 2014 ENCODER/ IT
RS Estrella Business Agency
Prepare and encode the receipt and other documents of their clients
Handling queries and complaints via phone, email and general correspondence.
Maintains dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
References available upon request
CORE SKILLS
Business Process Outsourcing
Customer Service
Training
Coordination
Critical Reasoning
Creative Thinking
Confident communicator
Good workload & time management
DETAILS
LAST POSITION HELD:
Barista / Baker
DATE OF BIRTH
January 15, 1993
CONTACT DETAILS
Hamdan Street Hyderabad Bldg.,
Abu Dhabi City, UAE
MOBILE:
E-MAIL:
**************@*****.***
NATIONALITY:
Filipino
Tourist Visa Holder
EDUCATIONAL QUALIFICATION
Computer System and
Networking Technology
AMA COMPUTER
LEARNING CENTER,
Philippines
June 2011 – MARCH 2013
(GRADUATED)