Hicham Chenini

Annandale, VA ***** 703-***-**** ade5zt@r.postjobfree.com https://www.linkedin.com/in/hicham-chenini-38259b18

HEALTHCARE ADMINISTRATION

Specialized in: Creating Client Solutions, Developing Corporate Strategies, and Building High-Performance Teams

Engaged, motivated leader with experience directing operations and executing daily office administration including hiring management, scheduling, performance management, supply ordering, budgeting/P&L, regulatory compliance, inventory management and delivering exceptional customer service. Collaborative communicator demonstrating ability to partner with patients, staff, and vendors to align priorities and achieve mutual goals. Analytical professional skilled in leveraging data to implement process improvements and influence organizational change. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Fluent in Arabic and English with intermediate capabilities in French.

Office Administration Process Improvement Healthcare Operations Database Management Cross-Functional Collaboration Regulatory Compliance & HIPPA Relationship Management Public Health Payroll Management Team Leadership

Professional Experience

Administrative Assistant - One Medical Washington, DC, 2018 - Present

Lead office administration efforts including greeting customers, registration, record management, and inventory management for medical supplies.

Leverage knowledge of healthcare administration to executed daily administrative procedures in the medical office.

Create and maintain accurate and updated medical records within regulatory compliance.

Oversee a budget of up to $20K to order medical supplies.

Execute 5S Project to remodel office lab stations, phlebotomist stations, and inventory rooms improving workflow 60%.

Implemented a Virtual Ordering Board to facilitate receiving and order processing by effectively interpreting orders and documents and increased engagement with providers and Phlebotomists.

Bar Manager – MIG Bar Washington, DC, 2012 - 2017

Managed bar operations with a team of 4-Bartenders including accounting and cash handling, budgeting/P&L, inventory management, menu development, regulatory compliance, vendor management, and staff training and development.

Executed daily accounting activities including purchase orders, cash receipt balancing, cash handling and recording sales.

Utilized reporting and analysis to forecast staff and product requirements to ensure adequate staff and product coverage.

Ordered liquor and dry goods weekly tracking deliveries and usage to maintain accurate inventory counts.

Developed a beverage menu highlighting local beer offerings.

Supervised staff with a focus on accountability for safety and sanitation standards and regulatory guidelines.

Restaurant Manager – Luna Grill & Diner Washington, DC, 2003 - 2011

Directed restaurant operations including hiring management, scheduling, performance management, supply ordering, budgeting/P&L, regulatory compliance, inventory management, and resolving escalated customer issues.

Facilitated hiring management activities including recruiting, interviewing, selection, onboarding, and training and development for 6 new staff members.

Maintained adequate inventory and supplies and oversaw preventative maintenance and repairs of equipment.

Monitored staff compliance with health and fire regulations, food preparation and storage, serving, and building maintenance.

Developed and implemented a system to record and maintain food and equipment inventories.

Education, Professional Development & Affiliations

Bachelor of Science, Healthcare Administration; Minor, Management (GPA 3.86) – Southern New Hampshire University

6 SNHU President’s List Awards.

Bachelor of Science, Biology – George Mason University

Associate of Science, Biology – Northern Virginia Community College

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