Sales Digital Marketing

OLORUNDARE OLUSEYI OLAWALE

Email: *****************@*****.*** Contact: 081********

Address: ** **** * ***** ***** 3 Flat 6 Festac Town, Lagos

PROFILE SUMMARY

Dedicated, highly-motivated and result-driven sales professional with an accomplished track record to show for it. Exceptional Communicator with a consultative Sales style, strong negotiation skills, exceptional problem-solving abilities and a keen client-needs assessment aptitude. Ability to cultivate strong and sustainable relationships with clients and executive stakeholders to increase company revenue. Adept knowledge of Sales Analysis and strategic Tools with a finely-honed implementation skill and a keen eye for details. My expertise includes managing high volume and multiple revenue streams, sales management operations that offer a smooth and efficient services that meets client’s expectations. I possess a superb ability to work in a fast-paced environment without direct supervision and also aggressive in identifying opportunities to provide tactical business solutions.

CORE COMPETENCIES

Highly motivated and accomplished sales professional with an ability to interface efficiently with external and internal communication while sustaining a collaborative relationship in cross functional capacity.

Excellent Communication - articulate and concise in both verbal & written.

Strong team Orientation and diplomatic skills - able to build relationships and work-process across department.

Ability to approach a problem using out-of-the-box thinking through understanding the current business environment.

Superb use of my Digital marketing skills for lead generation and revenue growth.

Use of project Management skills all through the stages of my sales funnel.

Strategic Account management and development.

Customer Satisfaction and objection handling skills for maintenance and sustainability.

Solid experience with CRM software and Microsoft office suite.

EXPERIENCE

JANUARY 2019- PRESENT AMERICAN AIRSEA CARGO

SALES ACCOUNT MANAGER

Responsibilities

Building Lasting business relationships with individual contributors, mid-level management and the C-suite executives of my client’s company.

Sell the company’s services to prospective and existing clients.

Manage and update customer relationship tools for each client interaction.

Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

Customer acquisition and retention.

Keeping abreast of market developments and report relevant information to trade team and sales Manager.

Maintain hyper focus on identifying challenges in a customer’s business and develop a solution that compels them to act.

Analyze price quotes for accuracy and determine how to propose the solution to the customer.

Planning Sales activities to achieve targets for each account and liaising with decision makers in my customer’s organization to assess their needs and provide relevant services.

Maintain and monitor records of customer information and account performance to track sales performance to objectives.

Achievements

Increased qualified pipeline opportunities by 80% in 5 months.

Increased American Airsea Cargo business accounts by 30% exceeding sales goals.

Grew revenue by 150% in 6 months by Accounts managed.

Stimulated revenue through complex, multiple go-to-market strategies.

Planned Sales activities to achieve targets amongst team mates and liaising with decision makers in my client’s organization to assess their needs and provide relevant services.

EXPERIENCE

AUGUST 2015- DECEMBER 2018 MTN NIGERIA (MOONWALKER CONNECT)

KEY ACCOUNT MANAGER

Responsibilities

Sell the company’s product and services to potential and existing clients.

Sign new accounts and fully managed sales cycle from lead inception to close.

Taking ownership of the end-to-end sales process in complex and multi-year relationships.

Build and maintain positive trust-based relationships with C-level executives in organizations.

Manage communications between key clients and internal teams.

Perform broad-based business development expertise, leading to revenue growth and increased customer satisfaction.

Meeting with all client needs and deliverables according to proposed timelines.

Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

Utilize consultative selling techniques to provide value-added solutions to cloud-based customers.

Achievements

Worked with the team that handled the migration of Visafone customers to MTN network in full capacity.

Achieved a revenue growth by 85% by selling MTN’S product and services to both corporate and retail account holder.

Developed and executed a plan to maximize client retention and adoption of new products and services tailored to customer’s needs.

Grew customer satisfaction by 90% as a result of quick resolutions of pending issues and pre-sale & post-sale technical support of MTN products and services.

EXPERIENCE

JANUARY 2014- AUGUST 2015 MTN NIGERIA (MOONWALKER CONNECT)

CUSTOMER SERVICE CONSULTANT

Responsibilities

Consult with customers professionally to provide information about products and services, obtain details of complaints.

Upsell products and services which translated to increased revenue for the company.

Keep record of customer interactions and transactions, recording details of enquiries, complaints and comments as well as actions taken.

Follow up to ensure that appropriate actions were taken on customer’s requests.

Referred unresolved customer grievances or special requests to designated departments for further investigation.

Compile Report on overall Customer satisfaction.

Customer profiling for deals and promotions which are available and suited for them.

Achievements

Retained and churned customer leaving the network by 80% by identifying the key issues.

Responded to over 70 customers daily and solved 90% of their queries.

Increased revenue and sales for MTN

Contributed to good customer service.

Developed and implemented a new system to always leave customer happy which led to increased customer satisfaction by 85%.

JULY 2013- JANUARY 2014 DIAMOND BANK PLC

SALES EXECUTIVE

Responsibilities

Established and maintained business relationship with existing customers and prospective customers to generate new business for the bank.

Opened bank accounts for potential and existing clients by selling the bank’s product and services.

Making calls, in-person visits and presentations of the bank’s product to existing and prospective customers.

Monitored the banking industry trends, competitive products, and pricing that may affect the bank’s product and services, in order to update and adjust direct sales solutions to clients.

Keeping management informed by submitting activity and result reports such as daily call reports, monthly work plans and analyses.

Identifying business opportunities by identifying prospects and evaluating their position in the industry.

Contributed to team effort by accomplishing related results as needed.

Achievements

Achieved 75% of sales target assigned to me in a quarterly period.

Researched and recommended new business opportunities and service improvement.

Revived dormant accounts by re-establishing relationships with account holders.

Co-Coordinated market-activation for the bank to increase brand awareness and revenue growth.

JULY 2012-JUNE 2013 IFE OLUWA COMMERCIAL HIGH SCHOOL, ILESA OSUN STATE

NYSC MEMBER/CIVIC STUDIES INSTRUCTOR

Responsibilities

Taught students the laws, customs and political economy of Nigeria.

Organized excursion for students so they can have a better understanding of the socio-political economic arrangement of their society.

Prepared lesson notes, assignment and examinations.

Achievements

Success rate of student by 80% in their Junior school certificate examinations.

Coordinated a debate competition in partnership with the state government for students in Ilesha.

New morals instilled in the students to help with their day-to-day life experiences.

EDUCATION

SEPTEMBER 2007- MARCH 2012 Obafemi Awolowo University, Ile-Ife, Osun State.

Bachelor of Science (B.Sc.) in political science (second class honors).

OCTOBER 1999- JUNE 2005 The Learningfield Secondary School, Satellite Town, Lagos State

West African Senior School Certificate (WASSCE)

MAY 1994- AUGUST 1999 The Learningfield Primary School Satellite Town, Lagos State.

First school Leaving certificate.

TRAININGS

YEAR 2020 Business Analytics Certification: Training on Sales Analysis with .

Big Data, Strategic Tools for Decision Making, Data Visualization.

YEAR 2020 Digital Marketing specialist: Training on Digital Marketing from Google.

YEAR 2019 LSETF/UNDP CERTIFICATION TRAINING: Training on Retail Sales Associate Level 2.

YEAR 2015 MTN SERVICE CONSULTANT TRAINING: Training on Customer Relations and exceptional Service delivery.

YEAR 2014 Advanced Human Resources Management training.

YEAR 2013 Time and Access Management systems (TAMS). Knowledge on Access control,

Crowd Management, Time control systems, Basic knowledge of networking.

YEAR 2012 Project Management Professional (PMP). Knowledge on Time management, Quality

management, Communication methods, Risk management.

YEAR 2012 The Edge Business School (EBS). Knowledge on Basic Entrepreneurial and management

skills.

REFERENCES

Available on request

Contact this candidate