Monica Willis, SPHR

Austin, TX

303-***-****

ade5vu@r.postjobfree.com

CAREER PROFILE

Global Leadership & Development: Led and engaged global teams up to 50 team members from all aspects of the HR function including: HR Business Strategy, HR Partnership, People Operations, People Technology, Total Rewards, M&A, Talent Acquisition, and Talent Management.

Global HR Transformations: Designing and delivering on a global HR transformation program that worked to infuse an intentional culture at the point of talent attraction, into global onboarding programs, enhancing business leadership capabilities, and creating an alumni association. This lead to improved employee engagement which led to higher customer satisfaction scores.

Business Results: Developed talent programs which accelerated company growth from $500M to over $1B by defining and infusing intentional culture and combining those elements into the succession and development programs.

High-growth Execution: Exceled in a variety of fast moving, high-bandwidth environments from software start-ups to Fortune 100 companies by engaging with leaders and creating an agile approach to leadership and development programs.

Diversity & Inclusion: Created and led diversity & inclusion programs by increasing conversations and awareness throughout the employment process.

Human Resource Turnaround: Designed a global HR vision which translated into company culture infusion, redesign on the full life-cycle of the employee experience, new HR system implementations to enhance the experience and automate the mundane, as well as the development of an off-shore HR service center to support the growing business.

CAPABILITIES

Global Leadership

Talent Strategy

Driving cultural change

Complex Issue Resolution

Talent Acquisition

Program management

M&A

HR Business Partnership

Total Rewards

HR Technology (HRIS)

HR Operations

Talent Development

Employee Relations

Leadership Development

Coaching

People Insights & Analytics

Immigration & Mobility

Project Management

Diversity & Inclusion

Coaching & Mentorship

PROFESSIONAL EXPERIENCE

SolarWinds (IT Mgmt. Software & Sales), Austin, TX

Global People Operations Leader

2017-present

Reporting to the CHRO in a dynamic globally dispersed high-tech organization with a laser focus on YOY profitability and growth.

Advance and progress the Human Resource function to scale with this high-growth organization (growth from 1500 employees to almost 4000, from $500M to $1B).

Overhauled the global Human Resource operations function, including Systems, Service Center, Contingent Labor and Global Mobility.

Improved the entire employee experience by creating automation through implementing leading edge HR technology.

Led all change management efforts for implementation of HR technology as well as creation of a new “ask HR” team.

Led diversity and inclusion programs by building a core infrastructure and governance for programs, recruiting and selection processes, and training and development for all leaders.

Owned and managed vendors, budget and administration; including contract negations as well as rebuilding vendor relationships for all HR vendors.

Worked with C-level stakeholders to create an achievable annual HR technology roadmap to meet their most critical business needs and an agreed upon technology framework for the future.

Built business case for, designed and stood up an HR Service Center in the Philippines to support scaling a $1 billion business.

Centralized a previously distributed global mobility function; expanded tactical support to four HR COEs to decrease their respective work volume and increase global consistency.

Camelot Education, Austin, TX

CHRO / Senior Vice President Human Resources

2013-2017

Executive Leadership Team member and head of the Human Resources function, responsible for $100MM and 1,500+ employee across the US.

Earned support of the Board of Directors and Private Equity owners to implement new programs and technologies.

Replaced a legacy payroll system with the organization’s first full-service HRIS to automate and streamline key activities.

Analyzed cost impact and designed annual benefits programs, including health and wellness programs, reducing year-over-year benefits rates by 10%.

Created a recruitment branding strategy increasing candidate quality and hires. Revamped Leadership Academy to create clear linkages to succession for business continuity.

SunPower Corporation, Austin, TX

Senior Human Resource Business Partner

2012-2013

Global Human Resource Business leader for the COO, CAO, CIO, and EPC in NA, EMEA, and APAC.

Led various employee programs. Increased retention by 19%, reduced on-site injuries by 50%, and increased engagement results by 23%.

Defined, created, and implemented a new company culture resulting in a 25% quicker launch of R&D technologies delivered to the market.

Dell, Round Rock, TX

Global Operations Consultant, Human Resources

2010-2012

Global Leader for program and project managers supporting Dell HR, including the US, South America, India and Europe.

Led Global HR Operations for centers of excellence in India, Austin, Canada, and EMEA.

Managed all Contingent HR vendor programs lowering cost by 15% savings year over year.

Implemented programs ranging from $100,000 - $100 Million in spend.

Led large-scale global acquisitions, from due diligence to implementation, including project leadership for implementation of a $3.9B acquisition.

Additional Experience

Western Union, Englewood, Colorado (2002-2010) – Director, Human Resources

GE (Network Solutions), Englewood, Colorado - Senior Human Resource Generalist and Recruiter

Walt Disney Corporation, Lake Buena Vista, Florida – Intern

Board Memberships

ELCA Student Board Member (Current)

Shiba Rescue Founder & Board President (1999 – 2003)

Education and Professional Development

Bachelor of Arts in Communications, University of Colorado, Boulder, CO

Senior Professional Human Resources (SPHR-SCP)

G.E. Six Sigma Green Belt

Technologies

HRIS: SAP SuccessFactors, Workday, PeopleSoft

LMS: Saba, Litmos, SAP SuccessFactors

ATS: iCIMS, Greenhouse

Other: Salesforce, MS 365

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