Office Assistant Customer Service
Resume:
DEEANNE NOCE
**********@*****.***
*** ****** **** ******, *********, NY 14617
EDUCATION
Rochester Business Institute (Everest Institute)
January 1994 -May 1995 Majoring in Accounting
Roberts Wesleyan College
September 1993-December 1993 Majoring in Accounting
WORK EXPERIENCE
Bru-Mar Homes, Inc.
1726 Long Pond Road
Rochester, NY 14606
Office Assistant January 2014-Present
Answer phones and field tenant requests, i.e. service requests, payments, tenant issues
Post payments to ledgers and excel spreadsheets
Compile tenant records for use at year end to analyze profit and loss
Show apartments to prospective tenants
Call in requests for new energy services on our new home construction accounts
Prepare deposits and complete company banking
Supervisor: Linda Allen / 585-***-****
Tim Horton’s
1525 Lake Ave
Rochester, NY 14615
Supervisor August 2012-January 2014
Completed daily baking of products and stocked any necessary items
Monitored expiry times of in stock products and proceeded as necessary
Maintained cleanliness and upkeep of the restaurant
Operated cash register while providing customer service to both drive thru and restaurant customers
Provided prompt, efficient, and friendly customer service by demonstrating high level of professionalism
Balanced all cash drawers and made deposits
Supervisor: Kasia Filozof / 585-***-****
VP Supply Corp
3445 Winton Place
Rochester, NY 14623
Accounts Receivable May 2004-May 2011
Received monies from customers and applied to correct GLs and accounts
Balanced accounts to invoices for all customers
Prepared daily reports for banking purposes for all branches
Provided customer service to cash customers as well as credit customers
Balanced credit card machines as well as cash register and check deposits
Supervisor: Mary Sue Ghassemi / 585-***-****
WORK SKILLS
I am proficient with Microsoft word and Excel
Problem Solving
Advanced Bookkeeping
Time Management
Critical Thinking
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