Medical Billing & Front Office Assistant

Veronica Montes

**** ****** **** ** *********, AR 72002

*********@*****.*** 310-***-****

Objective:

Trained and dedicated medical billing and coding specialist with over 19 years of experience in the medical field seeking full- me posi on. Passionate about the healthcare system. Trained in ICD-10 coding, medical terminology, data management, data entry, conduc ng billing prac ces, and other administra ve tasks. Familiar with various computerized coding programs and electronic health records.

Skills:

● ICD-10/CPT Coding

● Front Office Du es

● Bilingual(Eng/Span)

● Electronic Health

Records

● HCPCS

● Aprima So ware

● Microso Office

● Medical Terminology

● Medical Billing and

Coding

● Insurance Terminology

● Medicare/Medicaid

● HIPAA Cer fied

● CPR Cer fied

● CMS-1500 Claims

● Collec ons

● Appeals/Denials

● EOB’s

● HMO/PPO

Experience:

Medical Front Office/ Clerical Assistant

Maternal Fetal Medicine Associates 03/2003 to Current

● Working in a fast paced medical office with mul ple physicians specializing in perinatology, ob/gyn.

● Rou ne communica on with insurance providers.

● Worked as a vital member of the medical office support staff team.

● Collected, managed, and monitored the status of pa ent medical records and documenta on.

● Answered customer queries, complaints and problems.

● Verifica on of insurance (HMO, PPO, EPO, Medicaid, Medicare) for pa ent eligibility and benefit details.

● Process daily payments

Emergency Room Data Entry/ Health Care Promotora 08/2001 to 12/2002 Robert F. Kennedy Medical Center

● Provided resources and individual help to pa ents that were admi ed and con nued with home visits a er discharged.

● Emergency room data clerk

● Provided assistance to pa ents and doctors that included lamaze/birthing classes, transla on, child birth assistance, vitals, emergency room assistant

Education:

UEI College – Gardena, CA October 2017 to July 2018 Medical Billing and Insurance Coding Program

Robert F. Kennedy Medical Center – Hawthorne, CA April 2001 to October 2001 Health Care Promoter Program

C4L Learning – Gardena, CA November 2017

High School Diploma

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