Manager project implementation
Resume:
GREGORY L. ANDERSON
Franklin, TN 37067
****************@*****.***
https://www.linkedin.com/in/greg-anderson/
SUMMARY
PROJECT MANAGER experienced in the Transportation, Telecommunication, Oil & Gas industries.
3 Years - Project Manager – Network, Software as a Service (SaaS), Design, Monitoring & Controlling
8 Years – Manager - Network Operations – Maintenance, Disaster Recovery / Business Continuity, Security
10 Years – Manager – Network Implementation – Infrastructure, Information Security, Planning (Schedules, Cost Management, Resources, Procurement), Plan Execution, Monitoring & Controlling, Closing
Designed 2 enterprise applications implemented in Smartsheet (SaaS) for 2500 location upgrades.
Implemented 500+ network upgrades and built 50 - 75 remote locations annually for 10 years.
Established annual schedules, costs, resources, and procurements utilized for telecom projects.
Monitored completed deliverables against schedule, cost, and resources.
Managed annual budgets of $175M - $225M to within .04% of the budget.
Proposed, designed, constructed, equipped, and migrated 6 small outdated facilities into 3 new facilities.
WORK EXPERIENCE
INDEPENDENT CONTRACTOR
Anderson Consulting Memphis, TN October 2019 – Present
Mentoring, consulting, and teaching Microsoft Basics 15 hours per week with Career transitions groups while preparing for both the Scrum Master and PMP certification examinations.
PROJECT MANAGER / PRINCIPAL INFRASTRUCTURE ENGINEER / FedEx Contract
MPHASIS Corporation / IDC Technologies, Inc. Memphis, TN August 2016 - October 2019
IT services company based in Bangalore, India providing infrastructure technology, applications outsourcing, development, integration, and management to FedEx and other clients.
Analyzed and merged 4 enterprise systems into 1 database that revealed 2,500 substandard locations.
Interviewed stakeholders, developed specifications, flowcharts, budget, priority, reports, and mapped data for an enterprise application implemented with Smartsheet Software as a Service (SaaS).
Identified new business process workflows and influenced organization changes that:
-Upgraded internet access speeds at 2,500 locations to engineering fiber optic standards,
-reduced average circuit activations from 10 months to 4,
-increased circuit activations from 200 / year to 150 / month,
-eliminated $1.2M in annual circuit charges,
-transferred vendor relationships to project management,
-funded 6 cabling companies to undergo infrastructure construction at 500 locations.
Established criteria and tested applications for data validity, functionality, reporting, and communications to ensure 100% of systems’ goals.
Improved time to publish monthly management metrics and targets from 3 days to 30 minutes with an interim application using Microsoft Excel, Access SQL database, Sharepoint, and Visual Basic.
MANAGER – NETWORK / FACILITY OPERATIONS
VERIZON WIRELESS, INC. Memphis, TN March 2007 - November 2015
Maximized Verizon's customer satisfaction with Verizon's network by managing 12 technicians, maintaining annual budgets of approximately $900K, staying in compliance with regulatory agencies (FCC, OSHA, EPA), scheduling off-site retreats and fostering professional development opportunities.
Exceeded customers’ network satisfaction 8 consecutive years with new/updated maintenance procedures.
Reduced remote network outages to less than 13 minutes per month (99.97% availability).
Inspected 14 locations monthly to ensure best practices were incorporated into technicians’ routines.
Revised Business Continuity / Disaster Recovery procedures that improved restoration of services from 48 hours to 12 hours from lessons learned, process modifications, drills, and events.
Lowered annual expenses 10% with a 3-year, $5M maintenance contract.
MANAGER – PROJECT MANAGER / NETWORK PROJECT IMPLEMENTATION
VERIZON WIRELESS, INC. Nashville, TN August 1997 – March 2007
Grew Verizon's customer base with the expansion of service into new markets and up-sized existing locations to provide service for more customers.
•Managed and mentored 12 engineers for 10 years with individualized performance objectives, monthly status reports, and quarterly reviews.
•Directed 5 teams composed of personnel from real estate, legal, architectural, construction, installation, and hardware firms with detailed scopes and clear communication.
•Managed annual budgets of $175M - $225M to within .04% by monitoring procurements weekly.
•Completed 500+ network growth projects annually with improved processes, and vendor management.
•Oversaw the design and construction of 50 - 75 cell towers annually with well-organized schedules.
•Led cross-functional teams comprised of C-Level and technical personnel that developed strategic plans using strong interpersonal skills, verbal communication, written communication, and presentation skills.
•Obtained approval from Verizon's CEO to construct 3 data centers over 5 years ($12M - $15M).
•Constructed 3 data centers, procured equipment ($75M), installed, tested, and migrated activities from 6 facilities into the 3.
EDUCATION
• Master of Engineering in Computer Science, Tulane University, New Orleans, LA
• Bachelor of Arts in Computer Science, the University of Texas at Austin, Austin, TX
CERTIFICATIONS
• Certification in Information Assurance (Information Security), The University of Memphis, Memphis
• Completed Scrum Master Professional (SMP) by SCRUMVersity at Careerera
• Member Project Management Institute (PMI); studying for PMP certification
• Fiber Optic Association, Certified Fiber Optic Specialist in Testing (B) 01/2015
TECHNICAL SKILLS
• Microsoft Project • Agile • Microsoft Visio • Microsoft Office
• Microsoft Excel • Sharepoint • Microsoft Access • Microsoft PowerPoint
• Microsoft Word • Smartsheet • Microsoft Suite • Microsoft Outlook
Contact this candidate