GREGORY L. ANDERSON

615-***-****

*** **** *****

Franklin, TN 37067

ade5u6@r.postjobfree.com

https://www.linkedin.com/in/greg-anderson/

SUMMARY

PROJECT MANAGER experienced in the Transportation, Telecommunication, Oil & Gas industries.

3 Years - Project Manager – Network, Software as a Service (SaaS), Design, Monitoring & Controlling

8 Years – Manager - Network Operations – Maintenance, Disaster Recovery / Business Continuity, Security

10 Years – Manager – Network Implementation – Infrastructure, Information Security, Planning (Schedules, Cost Management, Resources, Procurement), Plan Execution, Monitoring & Controlling, Closing

Designed 2 enterprise applications implemented in Smartsheet (SaaS) for 2500 location upgrades.

Implemented 500+ network upgrades and built 50 - 75 remote locations annually for 10 years.

Established annual schedules, costs, resources, and procurements utilized for telecom projects.

Monitored completed deliverables against schedule, cost, and resources.

Managed annual budgets of $175M - $225M to within .04% of the budget.

Proposed, designed, constructed, equipped, and migrated 6 small outdated facilities into 3 new facilities.

WORK EXPERIENCE

INDEPENDENT CONTRACTOR

Anderson Consulting Memphis, TN October 2019 – Present

Mentoring, consulting, and teaching Microsoft Basics 15 hours per week with Career transitions groups while preparing for both the Scrum Master and PMP certification examinations.

PROJECT MANAGER / PRINCIPAL INFRASTRUCTURE ENGINEER / FedEx Contract

MPHASIS Corporation / IDC Technologies, Inc. Memphis, TN August 2016 - October 2019

IT services company based in Bangalore, India providing infrastructure technology, applications outsourcing, development, integration, and management to FedEx and other clients.

Analyzed and merged 4 enterprise systems into 1 database that revealed 2,500 substandard locations.

Interviewed stakeholders, developed specifications, flowcharts, budget, priority, reports, and mapped data for an enterprise application implemented with Smartsheet Software as a Service (SaaS).

Identified new business process workflows and influenced organization changes that:

-Upgraded internet access speeds at 2,500 locations to engineering fiber optic standards,

-reduced average circuit activations from 10 months to 4,

-increased circuit activations from 200 / year to 150 / month,

-eliminated $1.2M in annual circuit charges,

-transferred vendor relationships to project management,

-funded 6 cabling companies to undergo infrastructure construction at 500 locations.

Established criteria and tested applications for data validity, functionality, reporting, and communications to ensure 100% of systems’ goals.

Improved time to publish monthly management metrics and targets from 3 days to 30 minutes with an interim application using Microsoft Excel, Access SQL database, Sharepoint, and Visual Basic.

MANAGER – NETWORK / FACILITY OPERATIONS

VERIZON WIRELESS, INC. Memphis, TN March 2007 - November 2015

Maximized Verizon's customer satisfaction with Verizon's network by managing 12 technicians, maintaining annual budgets of approximately $900K, staying in compliance with regulatory agencies (FCC, OSHA, EPA), scheduling off-site retreats and fostering professional development opportunities.

Exceeded customers’ network satisfaction 8 consecutive years with new/updated maintenance procedures.

Reduced remote network outages to less than 13 minutes per month (99.97% availability).

Inspected 14 locations monthly to ensure best practices were incorporated into technicians’ routines.

Revised Business Continuity / Disaster Recovery procedures that improved restoration of services from 48 hours to 12 hours from lessons learned, process modifications, drills, and events.

Lowered annual expenses 10% with a 3-year, $5M maintenance contract.

MANAGER – PROJECT MANAGER / NETWORK PROJECT IMPLEMENTATION

VERIZON WIRELESS, INC. Nashville, TN August 1997 – March 2007

Grew Verizon's customer base with the expansion of service into new markets and up-sized existing locations to provide service for more customers.

•Managed and mentored 12 engineers for 10 years with individualized performance objectives, monthly status reports, and quarterly reviews.

•Directed 5 teams composed of personnel from real estate, legal, architectural, construction, installation, and hardware firms with detailed scopes and clear communication.

•Managed annual budgets of $175M - $225M to within .04% by monitoring procurements weekly.

•Completed 500+ network growth projects annually with improved processes, and vendor management.

•Oversaw the design and construction of 50 - 75 cell towers annually with well-organized schedules.

•Led cross-functional teams comprised of C-Level and technical personnel that developed strategic plans using strong interpersonal skills, verbal communication, written communication, and presentation skills.

•Obtained approval from Verizon's CEO to construct 3 data centers over 5 years ($12M - $15M).

•Constructed 3 data centers, procured equipment ($75M), installed, tested, and migrated activities from 6 facilities into the 3.

EDUCATION

• Master of Engineering in Computer Science, Tulane University, New Orleans, LA

• Bachelor of Arts in Computer Science, the University of Texas at Austin, Austin, TX

CERTIFICATIONS

• Certification in Information Assurance (Information Security), The University of Memphis, Memphis

• Completed Scrum Master Professional (SMP) by SCRUMVersity at Careerera

• Member Project Management Institute (PMI); studying for PMP certification

• Fiber Optic Association, Certified Fiber Optic Specialist in Testing (B) 01/2015

TECHNICAL SKILLS

• Microsoft Project • Agile • Microsoft Visio • Microsoft Office

• Microsoft Excel • Sharepoint • Microsoft Access • Microsoft PowerPoint

• Microsoft Word • Smartsheet • Microsoft Suite • Microsoft Outlook

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