Daniel Downs

***** * **** ***

Laveen, AZ *****

602-***-****

ade5ss@r.postjobfree.com

What I have to Offer

A hands on management level professional with a proven ability to provide proactive leadership in developing and utilizing corporate resources to drive and deliver business growth through all aspects of Human Resource Management. My career progression has led to a broad knowledge base to draw from including human resources, operations, accounting, information technology, and back office. Committed to providing an atmosphere of exceptional company culture, morale, as well as impeccable internal & external customer service.

Core Competencies

Human Resources Management & Law

Recruiting

Employee Development

Employee Onboarding and Retention

Team Building and Leadership

Employee Benefits

Strategic Planning

Budget Planning / Accountability

Feasibility Studies

Project Management

Policy & Procedure Formulation and Maintenance

Cost Benefit Analysis

ROI Maximization

Training Strategy & Implementation

Operations Management

Professional Experience

Science Care Inc. 12/2004 – 06/2020 Phoenix, AZ

Human Resources Manager

Shape and direct the efficient and effective administration and management of the company’s Human Resources functions including:

Strategic development

Creating and maintaining company policies and procedures

Employee orientation & training

Integration and oversight of all HR programs

Recruitment/workforce planning

Talent management and development

Employee relations

Compensation and benefits

Organizational design/development

HR services and compliance

Multi-State HR requirement knowledge (including California)

Advisor to the CEO and management team

Promoting a culture of communication

Employee payroll

Bonus structure creation

Operational duties:

oFinance: Assist with budget creation and adherence, and all aspects of AP & AR

oOperations: Insurance and lease negotiations, new property acquisition

oQuality Assurance: Maintaining strict adherence to guidelines, to maintain accreditation of the AATB as well as Federal, State and Local requirements

oInformation Technology: Active directory administration, proximity badges, alarm administration

Office Manager/HR Generalist

Provided administrative support to Executives and Managers in all aspects of Operations Management and HR functionality. General knowledge of the principles and practices of personnel administration; knowledge of sound techniques in all aspects of personnel management; ability to develop long-term plans and programs and to evaluate work accomplishments; ability to apply and adapt practices and techniques to the requirements of internal customers; ability to establish and maintain effective relationships with other management staff, employees, and the general public; ability to present facts and recommendations effectively in oral and written form. Conducted training sessions to improve management’s capacity to understand and resolve performance issues, regulatory compliance and company policies/processes.

Administrative Specialist/HR Generalist

Provided administrative support to the CEO, Directors and Managers. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and can be of a sensitive and confidential nature. Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.

Family Services Coordinator

Provided superior customer service and office clerical support while facilitating the donor screening and informed consent process in the Family Services department. This important department is the public side of Science Care which networks with funeral home providers and caregivers while providing donor and donor family communications by helping people with the informed consent process, medical screenings, and delivering exceptional services.

PPG Industries, Inc. 01/1989 – 11/2004 Phoenix, AZ.

Area Manager

Oversaw all aspects of warehouse operations including budget management, staffing, inventory control, and distribution of product, all human resources tasks, and safety compliance in multiple locations within the Southwest. Interacted directly with customers in a sales capacity, to ensure excellent customer satisfaction. Reviewed warehouse performance metrics on an ongoing basis and proactively developed and implemented improvement measures. Responsible for all aspects of employee management, payroll, hiring decisions, and employee development within the territory.

Education

University of Phoenix

Bachelor Degree of Business, Human Resources Management and Services

The BSB/HRM is an understanding of the fundamentals of human resource management and its strategic relevance in business. The concentration addresses the legal and ethical components of the decision making process involved in the human resources environment. The Human Resource Management Concentration is the basic concepts of human resource management, and allows further study in the areas of employment law, risk management, recruitment and selection of employees, international HR, change management, compensation and benefits, employee development, and performance management. The degree is an understanding of the critical business implications for human resource professionals today and in the future. HR practitioners and managers must be equipped with a solid understanding of the fundamentals of human resource management, along with strong skills in the areas of systems thinking, problem solving, influencing, negotiating, communications, and leadership.

Organizations

Notary Public

Certified in Predictive Index

Member of AZSHRM

Member of SHRM

Member of University of Phoenix Alumni Association

Member of the Arizona State University Alumni Assocoation

Member of World at Work

FBI Background Check

References available upon request

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