Engineer Support

Saroj Aarse

Address

Pune Viman Nagar

Contact Information

Mob : +91-883*******

E-mail:

*****.*******@*****.***

OBJECTIVES

Aspiring to associate with organization to make a strong contribution for achieving challenging growth along with personal growth that utilizes best of my educational background, knowledge & analytical skills

EDUCATIONAL

EXAMS

UNIVERSITY

YEAR

%

Master of Computer Application

(OIST)RGTU, Bhopal

2011

73 %

B.Sc. (Com. Sci.)

Barkatullah University, Bhopal

2008

54%

Higher Secondary (12th)

MP Board, Bhopal

2004

73%

High School (10th)

MP Board, Bhopal

2002

86%

Total Professional Experience: Total 4 Years 4 Months

ERP Project Management: Healthcare Domain

Laboratory Management Information System (LIMS)

Radiology Management Information System (RIMS)

Procurement Management

User Management

COMPUTER SKILL

One Year Course of Basic Certificate in Computer Operation from Bhoj University, Bhopal.

Three Months Course of Computer Awareness from Govt. Home Science College Hoshangabad along with graduation.

TECHNICAL SKILLS

SQL server 2008

Crystal Report, Basic Hardware and Networking, .NET, Server 2008 R2, 2014, IIS, HTML,CSS

EXTRA CURRICULUM ACTIVITY

KARATE “ Black Belt ” certificate from Indian karate

NCC “B” & “C” certificate from 13 Mp Girls Batalian H'bad.

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Curriculum Vitae

Organization – Birlamedisoft Pvt. Ltd. PUNE

Department - Implementation & Support Engineer (Product/Technical Support -Healthcare Domain )

Duration - 10th March 2015 to March 2019 (Due to Maternity)

Job Profile - Implementation cum Support Engineer

Deployment of project on server with one end to end ERP cycle.

Laboratory Instrument Interface handling like HORIBA H500, SYSMAX 800I, Mindray Hematology Analyzer BC 2800,BC3000,EM200 etc like Cell Counter & biochemistry .

Contribute to customer satisfaction of clients by managing Product Support Consultants and ensuring that the team is performing at optimum level of efficiency and quality

Identify support priorities and clients that require special handling to maintain client satisfaction level that the customer will act as a sales reference site without limitation.

Identify obstacles to meet set performance targets and recommend actions to be taken to improve performance.

Create, implement and measure the impact of operational processes and procedures designed to continually improve quality, efficiency and effectiveness of the Product Support Team.

Management of project plans to ensure timely delivery of outcomes.

Create monthly schedules/rotation for the Product Support Consultants and monitor adherence.

Create Team Sprit &Team Handling & Mentoring to Juniors Engineer and team members.

Project Name with successful completion- LIS, HMS

Company/Organization Narmada Solution Bhopal & Indore

Designation - Implementation Engineer (Health Care Domain)

Project Handled - Insta HMS Bangalore

Main Project Features - Software Implementation & Installation process, Training of software to

Hospital Staff, Software demo of new client .

Carry out the implementation of solutions and designated products following a detailed project plan and in accordance with the contracted project scope.

Identify issues encountered during the implementation of products and when interfacing to systems.

Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope documentation.

Load the initial database delivered to the client with site-specific information (if applicable). Present formal training courses and knowledge transfer to clients

Support all testing phases with the client.

Advise clients on testing strategy and planning to ensure successful solution implementation.

Project Name with successful completion- HMS

Duration of work:-1st may 2014 to 28 Feb 2015

Company/Organization Marcellus Group Bhopal

Designation - Admin cum IT In-charge

Main Features - Handling stock & Inventory Management Software

Job Profile

Handling inventory and stock management software, Generating MIS reports on weekly bases .

Handling all official activity

Conducting walking interview and taking initial interview.

Duration of work:-1st may 2012 to 31march 2014

Personal Details

Father’s Name Late Mr. Radhelal Arsey

Mother’s Name Mrs. Sarla Arsey

Date of Birth 25/7/87

Sex Female

Marital Status Married

Additional Skills

Language – English, Hindi

Hobbies - Learning Personal & Professional Development Strategies, Interacting with Peoples

& Maintain Long Lasting Relationship.

Catching Power - Good catching power to learn everything.

Total Experience--- 4 Years +

Current CTC 3.24

Expected CTC 4 to 4.5

Notice Ready to Join immediate

DECLARATION

I hereby declare that all the information given above is true to best of my knowledge and belief.

Date:-27.04.2020

Place:-PUNE SAROJ ARSEY

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