Keya Ghosh Resume

pg. *

Contact Details

Email: ade5o0@r.postjobfree.com

Phone: 773-***-****

Introduction

Over 11 years of QA testing and 7 years of Agile testing experience in a fast paced environment with expertise in the entire software development life cycle, including Business Analysis, Software System Verification and Validation of Medical devices, web- based and back-end application testing in different platform specific environments. Exposure to multiple industries, such as, Healthcare, Print & Distribution, and Automobiles. Proficient in several project delivery methodologies, including Agile and Waterfall Software Development Life Cycle (SDLC). Deep experience across multiple phases of the SDLC process, including test plan development, test case creation, test execution, and defect tracking.

Experience Highlights

Manage all the QA processes in an AGILE development environment and lead the team of QA personnel in all the testing efforts of the Products in the Organization.

Mentor and train the onboarding QA team members with the knowledge base of the software Products and QA processes to increase productivity and improve business by always keeping the Big picture in mind.

Develop Test cases, Test data, and reusable queries to streamline QA process Sprint over Sprint. Decrease the overall time line to test, resulting in a faster time to market.

Extensive experience using Product Management Tool such as Jira performing all testing activities including QA documentation, test case management and defect tracking.

Provide Administrative support for HP Quality Center.

Deep expertise in business analysis and technical requirements to ensure that the application is delivering the required functionalities.

Testing of non-functional requirements to ensure that business and operational SLAs are met.

Proficient in all types of testing – Functional, Full length Regression (Positive and Negative use cases), Mobile testing

(Android and iOS), Database testing, UAT, Disaster Recovery.

Well-rounded expertise in varied Testing methodologies – Black Box Testing, White Box Testing, Web Service Testing, UI testing,Backend testing.

Development and Execution of Validation and Verification test procedures.

Consistent demonstration of strong ethics and commitment to project teams, on-time and quality delivery of projects.

Team player with good organizational skills, strong written and verbal communication, technical, analytical and problem- solving skills.

Quick learner and self-motivated; demonstrate ability to adapt to changing priorities. Common Responsibilities across Multiple Engagements

Develop efficient and comprehensive manual test scripts, functional and usability test cases in HP Quality Center and an Agile as well as Waterfall Software Development Lifecycle.

Identify, document, report and track bugs, errors, interoperability flaws and other issues across multiple Web applications

Conduct Web Service Testing using SoapUI.

Work collaboratively with Development and Design teams to complete performance and functional testing and troubleshoot issues.

Regression test web applications for annual major and minor releases.

Lead the SQA team through different phases of testing cycle for multiple projects.

Harness strong analytical skills to interpret requirements and convert into test scripts and procedures.

Provide visibility to leadership teams of testing activities. Keya Ghosh Resume

pg. 2

Support backend testing effort in SQL Server, Oracle databases and develop Dynamic SQL queries. Validate data structures and integrations, execute UNIX scripts, conduct end-to-end validation / verification of use cases.

Utilize Jira to record new defects, track progress on existing cases, build management reports and dashboards.

Evaluate processes and work products for quality in CMMI environments. Titles Held at Organizations and Tools Used

Multiplan (California): Senior Software Quality Assurance Analyst o Duration: Nov 2013 – Present

o Tools Used: Jira, Zephyr, HP Quality Center, ClearQuest, SoapUI, ReadyAPI, Selenium, TOAD, SauceLabs, MS Office, Mac OS

Acxiom Corp. (Chicago): Quality Assurance Test Lead o Duration: Jul 2010 – Oct 2013

o Tools Used: Oracle on UNIX platform, HP Quality Center 11, Cognos Reporting, SQL+, PL/SQL developer

GE HealthCare (Chicago): Quality System Engineer o Duration: May 2009 – May 2010

o Tools Used: Oracle on Linux and Solaris platform, HP Quality Center, Rational- ClearQuest, IBM Rational DOORs, Toad, J2EE, SQL-Server 2008

IBM (Chicago): Application Package Quality Assurance Analyst o Duration: Sep 2008 – Mar 2009

o Tools Used: IBM Rational DOORs, Oracle 10G on Windows Platform, Wise package studio, VMware, Lotus notes, Ksar Tool, Oracle 10G, J2EE, SQL, Rational ClearQuest, Unix PROFESSIONAL EXPERIENCE CASE STUDIES:

A. Multiplan (California): Senior Software Quality Assurance Analyst Nov 2013 – Present Responsibilities:

Lead the team through different phases of testing cycle for multiple projects.

Participate in Business requirements meetings, Discuss and document the system requirements in collaboration with the design architects. Plan testing approach and test strategies, for the current and future releases. Develop reusable test cases and test data to speed up testing for future delivery timelines.

Participate in Daily Standup, Weekly User Story Grooming sessions and Bi-weekly Planning and Retrospective meetings with Scrum Master, Product Owners, and Agile Team members.

Perform all testing activities using Jira including managing test cases and defect tracking.

Provide visibility to leadership teams of testing activities.

Experience in ‘User Interface’ front end web-based application testing.

Experience in Backend testing with SQL Server, Oracle database.

Provide Administrative support for Quality Center.

Extensive experience in Disaster Recovery testing

Execute automation scripts as part of regression testing.

Perform extensive Web Service testing using SOAPUI, wrote dynamic SQL queries to perform Database testing.

Experience in navigating team through different changing business requirements. B. Acxiom Corp. (Chicago): Quality Assurance Test Lead July 2010 – October 2013 Responsibilities:

Technical (backend) tester in continuous process improvement program across the full software and systems engineering lifecycle in a CMMI Level 3 environment.

Lead the team through different phases of testing such as prioritizing requirements, guiding team during test executions, providing feedbacks.

Evaluate processes and work products for quality in a CMMI environment.

Perform process audits, tracking non-compliances to completion, and reporting on status.

Extensive interaction with all project stakeholders – Business Analysts, Project Manager, Developers, and Development Leads during defect walkthroughs.

Perform presentations of test outcomes with client teams

Develop and maintain Quality Engineering processes according to user feedback (internal and external customer groups). Keya Ghosh Resume

pg. 3

Create test cases and execute them using HP ALM.

Create test data; ensure coverage of positive and negative scenarios by developing SQL queries, executing UNIX commands to perform testing in different environments.

Test newly developed environment by validating different tables, data structures, data integrations, creating and execution of complex SQL queries, perform end-to-end testing of the project; verification of installation of the new environment on a new server by using Oracle flashback feature.

C. GE HealthCare (Chicago): Quality System Engineer May 2009- May 2010 Responsibilities:

Test Imaging solutions for medical devices in a FDA regulated environment, PACS (Picture Archiving and Communications System) providing radiology department with optimal storage of patient data and radiographic images.

Tracked all testing activities are compliant with FDA regulations according to 21 CFR part 11 guidelines.

Assist in audit management program as required.

Actively support the testing team by testing various “Extends” (Reporting Module). Coordinate with development team in fixing the issues.

Perform Installation Testing, Sanity Testing, Functional Testing, Ad-hoc Testing, Security Testing, backend testing on Linux and Solaris platforms.

Experience creating traceability matrix for requirements and generate validation reports for multiple test builds using IBM Rational DOORs.

Create, execute and maintain test cases using HP Quality Center.

Defects tracking and reporting using Clear Quest and analyzing the variation between the expected and actual results.

Execute verification and validation test cases.

Inspection of Test Case Documents (TCDs).

Prepare extensive SQL queries to extract data from different databases for testing purposes.

Environment setup for testing purposes: Baseline Linux system, Upgrade Solaris system.

Prepare detailed test documentation supporting assigned deliverables.

Work closely with developers during test execution to ensure proper communication of defects.

Evaluate the quality of the software product being developed in terms of functionality, usability, compatibility, reliability, performance and supportability.

D. IBM (Chicago): Application Package Quality Assurance Analyst Sept 2008- Mar 2009 Responsibilities:

Review functional specifications, and other relevant documents to extract test requirement. Map requirements for complete traceability using IBM Rational DOORs..

Test repackaged applications using Windows Installer, applications created or modified with Wise Package Studio in MSI format.

Proficient in the use of various software packages using Windows Installer. All testing done on VMware Workstation with Windows XP-SP2 images using standards set by the client and IBM.

Attend periodical meetings with Packagers to ensure overall quality of the software.

Report the status to the upper management on test progress.

Suggest modifications to conform to standards.

Perform both positive and negative scenario testing to ensure programs functioned according to user requirements and conformed to establishment guidelines. Coordinate with Packagers. Manage defects. Education

Bachelor of Science with Hons. In Chemistry

Software Quality Control/Testing Certification

Diploma in Information System Management. (MSOffice,Word, Excel, PowerPoint)

Semester Course in Graphics Designing (Digital Multimedia Designing)

CSM (Scrum Master Certification)

Contact this candidate