Network support

Objective

Aspiring to associate myself with an organization, which will help me to explore myself fully and realize my potential and enable as person as contribute to the growth of the organization. Experience

Network Support Engineer

Mawaredhouse – Kuwait (December 2018 to February 2020)

• Installing hardware’s like CISCO Ethernet switches and POE switches, HP servers and IP Telephones

(Cisco/Avaya).

• Configure Cisco switches and routers, Install Windows Server Operating system 2008/2012 R2 and Services

(Active Directory, DHCP, DNS, File share), setting up new user accounts, password and permissions.

• Processing the queue managed support tickets, Diagnosing and resolving faults, speaking to clients/employee via email and telephone for initial requirements.

• Maintain and administrate Cisco networks switches and routers, Windows servers and services.

• Monitor user and network logs through internal firewall(JUNIPER).

• Install & Upgrade OS, Office, Antivirus & Windows Based Software’s.

• Install Printers and Photo copiers, File Sharing Configuration, IP Configuring.

• Provide support and maintenance to employees nods.

• Maintain regular attendance of employees and monthly data report.

• Computer peripherals replacement & assembling and regular electrical safety checkup.

• Support & Service Windows based Desktop Machines & Laptop, troubleshoot windows, Printer & Scanner of Network, Wired and Wireless Errors.

• Creating ID Cards & Provide Door Access Control for Respective User at Office Environment.

• Collecting all quires of clients and employees make data sheet and shared with support team.

• Visiting employee location and check peripheral devices replacement and software errors reinstalled. Technical Support Engineer

Alectrona Energy Private Limited – India (June-2016 to September-2018)

• Install Operating System (OS) and Applications in Computers.

• Assembling Computers Hardware such as (RAM, HDD, SSD, DVD drive, Motherboard, CPU, SMPS).

• Installation of Printers/Scanners & Applications in OS and connected throughout LAN and Wireless.

• Applying Operating System updates and Hardware peripheral changes.

• Performing electrical safety checks on the computers equipment and Provide backup power supply.

• Find and troubleshooting Hardware and software issues.

• Installing Antivirus Software for protecting computers. Web Developer

S drops Solutions India Private Limited – India (May-2015 to May-2016)

• Join with team developers and learn the code development process and life cycle of a feature request.

• Focus on depth of knowledge and expertise in a Web Applications and Programming language such as

(HTML, CSS, PHP, JQuery, Java Script, Bootstrap, MySQL database).

• Fix errors in codding through programming tool.

• Assigning Domain name and address from the service provider. Mohamed Imthiyaz

Email: ************@*****.***

Mobile: +91-950*******

Education

Diploma in Petroleum Refining Engineering, Annamalai University in 2016 with 75.2 GPA Bachelor of Technology in Electronics and Communication Engineering, Pondicherry University in 2015 with 67.3 CGPA

Diploma in Electronics and Communication Engineering, Directorate of Technical Education in 2012 with 73.6 GPA Skills

Operation System Knowledge: Windows 7, Windows 8.1, Windows 10.

Hardware Knowledge: Ability to diagnose and Fix any kind of Laptop, PC, Desktop and Printer problems.

Network Knowledge: Installation and setup of routers and switches, Ethernet LAN, DHCP, DNS and IPv4 & IPv6.

Design & Software Skill: Revit MEP, Auto CAD, HTML, CSS, PHP, Adobe Photoshop, Adobe Flash, MS Office.

Management Skill: Excellence in Analyzing and Problem solving, Decision making. Certifications & Courses

Microsoft Certified Professional(MCP), May 2018

AutoCAD certified professional (Diploma in Electrical Design), October 2017.

Web Designing (Website development & Photoshop), August 2015. Personal Strengths

Self-motivated and Decision maker.

Adaptable and Team work skills.

Willingness to learn and gain knowledge.

Quick learner.

Personal information

Father name: Mohamed Haneef.

Date of Birth: 3rd May 1993.

Gender: Male.

Marital Status: Single.

Nationality: Indian.

Languages Known: English / Tamil / Urdu / Hindi. Declaration

I hereby declare that the information furnished above is true to the best of my knowledge. Date:

Place: Pondicherry. (Mohamed Imthiyaz)

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