F&b supervisor/ Assist Manager
Resume:
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Ramey Almonofi
Assist Manager
Educatio
University of Tanta / Law Tanta,Egypt
From September 2003 to October 2009
Bachelor degree in law
Master Economics / Law University of Tanta
From November 2009 to October 2010
Economic and Financial sciences
Wor perienc
F&B supervisor / Novotel Sharjah expo centre Sharjah, United Arab Emirates Since May 2019
To supervise a station and ensure that standards are maintained at all times• To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our LIFE values• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Rotana standards• To continuously collect feedback from guests and report it back to the Management• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation• Ensure the proper appearance and grooming of assigned Colleagues• Handle the welcome of arriving Guests and their seating• Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being• Well versed and knowledge in the Outlet’s menu, promotional activities and other relevant issues concerning the outlets and the Hotel• Contribute to meet and maximize the monthly revenue budget for the respective outlet• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
Restaurant manager / Star Pizza LLC Mayodan NC, United States From August 2015 to November 2018
cruiting, training and supervising staff agreeing and managing budgets planning menus ensuring compliance with licensing, hygiene and health and safety service design exceptional menus, purchase goods and continuously legislation/guidelines promoting and marketing the business overseeing stock levels ordering supplies producing staff rotas handling customer enquiries and complaints taking reservations greeting and advising customers problem solving preparing and presenting staffing/sales reports Keeping statistical and financial records assessing and improving profitability setting targets handling Administration and paperwork liaising with customers, employees, suppliers, licensing authorities and sales representatives making improvements to the running of the business and developing the restaurant. Energetic and personable, Food and Beverage Servers have excellent customer service skills and work in a fast-paced environment. Professional, attentive and detail-oriented, ensuring customers have a great dining experience. Using interpersonal skills, adaptability and conflict - resolution skills, and I was doing also resolve any issues that arise to make sure customers leave happy Servers ensure that patrons receive their bills in a timely manner and that all orders are properly listed and priced. They receive and process payments, operating the register, and return paid checks and receipt to customer. They are responsible for resolving any discrepancies in billing
Languag
German
Arabic
English
************@*****.***
Date of birth 09/20/1986
Egyptian
Salah Ramey
Raysllh
Salah @Ramey
Salah @Ramy
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Wor perienc
Food sales representative / Orrells food service LLC Linwood, NC, United States From June 2012 to August 2013
Used consultative sales approach to understand and meet customer needs. Manage all Food and Beverage and day-to-day operations within budgeted guidelines and to the highest standards preserve excellent levels of internal and external customer Make necessary improvements identify customers’ needs and respond proactively to all of their concerns Comply with all health and safety regulations Establish targets, KPI’s, schedules, policies and procedures Up to date with food and beverages trends and best practices Sales team leader / Samara Trading Group Khobar, Saudi Arabia From February 2011 to November 2013
Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.Follow new projects and make sure our customers got satisfy Organized and executed company representation in trade shows, conferences, and seminars. Management and corporate sales collateral. Resolve issues between management and employees’ Oversee recruitment and hiring process Managing project operations within budget and to the highest standards Financial planner / ALLIANZ AGENCES Dokki, Egypt
From November 2009 to January 2011
Develops and designs information systems for applications utilizing front-end computer software programs, adhering to the Department of Information Technology standards. Assists in identifying and ensuring compliance with required information needs of the Risk Management department in developing insurance financial reports needed by the department.
Defines data requirements and validating information applying judgment and numerical tests.
Creates specific tracking systems to measure savings and expenditures incurred by the Department in there claim handling.
Develops processes and benchmarks insurance financial audits. Prepares and assists in the collection and analysis of data for purposes of obtaining proper levels of reinsurance.
Serves as a liaison with internal and external financial auditors. Trains staff on reporting requirements and/or on internal/external systems. Prepares financial spreadsheets and databases to be used in the development of RMD expenses and reserves.
Performs other duties as assigned by the Risk Management Administrator Skill
Management.Leadership.Communication
Teamwork.Meeting deadlines and time management.Leadership.Communication and people skills.Critical thinking and problem solving
Scheduling.Customer service. Project managementEmployee relations. . Computer skill
Emails
Microsoft Office. Virtually all workers have some familiarity with Microsoft Word. Spreadsheets. PowerPoint.Microsoft Access. QuickBooks. .Email. Web and Social Skills.
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