DATE OF BIRTH: 15 April 1986
Highly self-motivated and goal-oriented individual who
Works exceptionally well in a team & individually. A quick learner with proven ability to produce high quality work. Good interpersonal and communication skills, Innovative and proactive, Adaptability and flexibility to work in complex, dynamic environment.
Systems Experience: Proficient in Microsoft Word, Microsoft Excel, Microsoft
Power Point. Excellent on Internet Research.
Professional Traits: Good oral and written communication.
Ability to carry out analytical studies, evaluate implications
and propose solutions, Problem solving skills, Creativity and Innovative thinking, ability to manager. Several issues/ project simultaneously, commitment to completing tasks, follow through and results orientation, Cultural sensitivity, Respect for confidentiality.
Work Experience In Zimbabwe AGRI-BANK
Position Held/ Sales Representative
Functions, Key Results
Sales and Marketing Activities
Promotions and Advertising
Develop and Maintain client base
UNISWITCH COMPAN Y
Position held/ Sales Representative
Functions, Key Results
: Co-ordinate the execution of the activities during the project development
: Phase ensuring quality, adequate use of resources, and
timely delivery of outputs.
CELEBRATION MINISTRIES INTERNATIONAL
Position Held / Personal Assistant
Functions, Key Results
: Handling petty cash for the Archives Department
: Keeping stationary records
: Answering incoming calls and redirection them
: Faxing confidential documents
: Receiving visitors and assisting in any other way necessary
: Writing minutes
: Setting appointments
: Doing follow ups on all people who borrow stuff from the Archives.
WORK EXPERIENCE IN SOUTH AFRICA
Montblanc Construction Company
Position Held/Office Admin
V & A Hotel/ WaterFront Capetown
English : B
Geography : B
Commerce : B
History : C
Physical Science : C
Bible Knowledge : B
Grooming and Deportment
: Level 3 Business Statistics : Pass
: Level 3 Principal and Practice of Management : Distinction
INTERNATIONAL TOURISM DIPLOMA
: Customer Care : Distinction
: Marketing : Credit
: Business Systems : Credit
: Developing : Credit
: Tourism Industry : Distinction
: People Development : Credit
: Tourism Geography : Credit
: Introduction to computers
: Ms Word
: Ms Excel
CITY AND GUILD COLLEGE
CERTIFICATE IN BEAUTY THERAPY
: Socializing, Reading, Computers, Traveling and Watching movies
I'm currently working for the Norwegian Cruise Line as the Crew Enrichment Administrator for the Norwegian Cruise Line in Miami Florida.
●Coordinates a diverse calendar of activities that enhance the crew experience including sports, tours, education programs, religious programs, crew recognition and incentive programs, parties and/or celebrations, and special events.
●Works with ship senior management to ensure that enrichment activities are managed and executed by responsible departments. Special emphasis placed on adherence to Work and Rest hours.
●Attends crew events to ensure an efficient set up, presentation, break down, and overall operation of crew programs.
●Researches and recommends new programs / activities to further enhance the onboard experience for all crew.
●Develops and maintains communication forums including the crew activity newsletter, notice boards, crew awareness campaigns for the Crew TV Channel, and other sources as appropriate.
●Coordinates awards, birthday and get well card distribution.
●Assists the Human Resources Office with embarkation/disembarkation duties, 90-day immigration inspection, and passport distribution / collection (for foreign ports).
●Hosts crew activities in a personable and outgoing manner.
●Provides Admin support and training uploads into MAPS.
●Supports / Hosts Crew New Hire Orientation program Activities.
●Liaise and supports new hire Meet & Greet and Ship Orientation activities working with Trainers.
●Maintains accurate training records in the company system of record, MAPS with special emphasis on hotel operations training such as PBTs.
●Prepares Crew Enrichment Committee meeting agenda and ensures creation of monthly calendar of events. Imports calendar to Training Portal prior to the beginning of month.
●Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.
Rochelle San Miguel
HR Operations Manager
More Info Available upon request