Customer Service
Resume:
ALAKPA BLESSING
***************@*****.***
** ****** ******, ********* - ******, Lagos State
Summary
A responsible customer service and cashier with experience in handling and managing customer transactions, customer satisfaction oriented, energetic nature.
Skills
Microsoft Office Packages
Excellent Communication Skill
Qiuck Learner
Sage DacEasy
Customer Service
Time Management
Work Experience
Cashier/ Inventory Officer
Salpha Energy Limited October 2018 – October 2019
Accurately processed customer transactions
Monitored product issuance
Responsible for petty cash funds
Responsible for solving customers complaint and providing information regarding products
Accurately entering customers order and processing payments
Maintained record of customer balances
Monthly stock taking and reconciliation.
Cashier/Customer Service
Lasol Nigeria Enterprise January 2017 - September 2018
Accurately entering order into a point of sales (Pos) system and processing payment
Assisted with the training of new cashiers
Calculated total payment received during a time period, and reconcile with the total sales
Ensured all stock paid for are properly captured in the system
Responsible for petty cash funds
Ensured all source document required by finance department are sent on a daily basis
Maintained record of customer balances
Responsible for solving customers complaint
Cashier/Customer Service
Spar (park 'n' shop) February 2016 - January 2017
Welcoming customers across the teal
Punching items delivered by customers
Resolved customers complaint, answer customers question and provide information on procedures
Informed customers about worth of item bought
Collecting cash or card tendered by customer for payment of items bought
Issued invoice, change and refund to customers
Independent National Electoral Commission (INEC)
Presiding Officer (PO) in Presidency, Senate, House of Representative and House of Assembly Election Omuo-Ekiti, Ekiti State
COMPLETE NATIONAL YOUTH SERVICE CORP (NYSC) BATCH B 2014/2015
Education
Delta State University, Abraka. Delta State Nigeria
Bachelor of Science Education Honor in Physics Education 2014
Moonlight College
West Africa Senior School Certificate Examination (WASSCE) 2008
General Certificate Examination (GCE) 2007
References
Available upon request
Contact this candidate