Customer Service Assistant

SERAFICA, MARIA DULCE PAZ

Elektra St. Abu Dhabi UAE

Mobile No: +971-**-***-****

Gmail: *************************@*****.***

Objectives:

Attain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others.

Highlights of Qualification:

Perform other duties in retail such as sales & receiver

Flexible

Works well under pressure

Accurate and detailed

Customer service-orientated

Pleasant demeanour

Educational Background:

Secondary: San Mateo National High school S.Y 2006

San Mateo Rizal, Philippines

Working Experience:

June 2015 – Present

Cashier /Sales Assistant

SPAR Al Falah

Abu Co operative Inc.

Abu Dhabi UAE

Managing transactions with customers using cash registers

Scanning goods and ensuring pricing is accurate

Collecting payments whether in cash or credit

Issue receipts, refunds & change

Redeem stamps & coupons

Resolve customer complaints, guide them and provide relevant information

Greet customers when entering or leaving the store

Maintain clean and tidy check out areas

Track transactions on balance sheet and report any discrepancies

Handle merchandise returns and exchanges

Personal Information:

Nationality: Filipino

Age: 30 years old

Languages: English and Tagalog

I hereby certify that the following information stated in my application is true and correct to the best of my knowledge.

Maria Dulce Serafica

Applicant’s Signature

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