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Manager Front Office

Location:
Chennai, Tamil Nadu, India
Posted:
August 07, 2020

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Resume:

Padmashini Vaidyanathan

*A, Fair Deal Daffodil, *st Main Road, IIT colony, Pallikaranai

Chennai 600 100

Contact No: Ph: 959-***-****

Mail Id: catchpadu@gmailcom

SUMMARY

Accomplished professional with 10+ years of progressive experience spanning across industries like IT, FMCG Manufacturing, Media House - Publishing Vertical, and Educational Sectors ACCOMPLISHMENTS

Managed a team of 40 plus personnel in the field of Facility Management services, Building management services, Security Services, Dispatch And Stationery Department, Asset Management, Client Visits management, Cafeteria Management, GHD Tickets reconciliation on a daily basis (with a strength of 4000 Associates) BCP management, Conference rooms, meeting rooms and Training rooms.

Adept at team management and people development.

Have a good track record of managing contract staff team,grooming women associates (New Joinees) in Organizational behavior, Restroom Etiquette, Communication Skill development, and have also been an active participant and leader for Eco friendly campaigns, Go Green Projects, all corporate events.

EDUCATION

• Bachelor of Arts (English Literature), PSGR Krishnammal College for Women 1984-1987

• Masters of Arts (English Literature), Govt. Arts College Coimbatore 1987-1989 EXPERIENCE

Macincons India Pvt Ltd, Chennai (November 2019-Till Date) - Office Manger Macincons India specializes in Facility Management Services and Contract Staffing

(www.macincons.com)

● Office Manager at Alation India Pvt Ltd (www.alation.com)

● Reporting to Managing Director, Alation India

● Upkeep of hygiene and cleanliness of office environment (Monitoring Housekeeping Staff)

● New joinees induction

● Employees welfare and event activities (Team outing, TGIF, Townhall, Pantry and other related events)

● Vendor Management (Quality, Procurement, Invoices, Payment, etc)

● POC for IITM research park facilities

TCS (Tata Consultancy Services) Chennai (October 2014 – August 2019) - Sr. Executive – Administration

● Client Visits - Have managed and has been consistently appreciated for effective and successful management of Client Visits at all levels for almost 25 to 30 individual projects

● Facility Management – Have handled a Team of 35 to 40 contract staff in housekeeping, horticulture management, cafeteria and other administration departments

● Security–Led a team of 72 members with utmost alertness and safety measures during unforeseen external and internal challenges

● Cafeteria – Catered to the needs of 3500 associates on a daily basis by efficiently managing both the employees and the Vendors (5-7 individual vendors) under one roof of a 24/7 Food Court

● Compliances (Statutory)– Constantly achieved 100% in maintaining the vendors’ statutory documents

● Dispatch and Stationery – Procurement, distribution, reconciliation of Stock on a weekly, monthly and yearly basis and has always been readily available with clean records for cross functional audit and has been successful in showing savings to the organization through recycling way of paper (ITC WOW), printer cartridges ( HP authorized agencies),used plastic etc.

● GHD Tickets – A channel for all the associates to raise their queries on any challenges they face. The tickets have to be assigned to the respective profile SPOC and closed by EOD. Have received mail appreciations for attending to the tickets and closing the issues within the same day and made an analysis of the recurring issues to be addressed permanently.

● Meeting/Conference Room Management – Seamless management and allotment of V-Con / Non-V-Con rooms, Meeting rooms, discussion rooms and Training rooms as per the Project needs and urgency, so as to not let any of the Conf. rooms overlap, or remain unused.

● TQs (Transit Quarters) on a regular basis and weekly / monthly inspection and auditing

● Horticulture Management – Being an active member of Go-Green projects. I have been very successful in maintaining the Garden area in and around the Building premises. Successful initiative in making of Compost Manure (showed savings to the organization from 2017 June till date), proud to have grown an exclusive bed of medicinal plants (9 varieties) an exclusive roses corner, etc.

● Asset Management: As an asset officer of the location, ensure to have tagged and coded every single asset regardless its value / volume or size. Physical verification of the assets every quarter, reconciliation of the same to the Location Head, being a part of Scrap disposal team and updating the assets – new arrivals, allocated, wrongly allocated and to be migrated items in the system at regular periods. 2. Falcon Educations Pvt. Ltd. – Worked as Asst. Manager Administration.

(March 31st 2011 to August 2014)

• Managing the center, criteria being to successfully coordinate between usage of all the classrooms, teachers and students

• Manage class room allocations per scheduled timetable

• Time management between the faculty and students, not let any class remains unoccupied or overlaps

• Managing internal examinations and corrections

• Students’ and teachers’ Attendance management

• Overall General Administration of the Center

3. Women Exclusive(January 2009 – January 2011) - Monthly magazine from the house of Rays Publishing House – Administration Manager& Sub Editor of the Magazine

• An event management company, engaged in producing reality shows for a popular Tamil TV Channel

• Write and Edit Articlesand coordinate for the events (reality shows)

• Overall General Administration of the Office

4. In-a-Word-Center for languages - Center Manager (June 2007 –October 2008)

• Managing the center and class rooms

• Coordinating between teachers and students on a daily basis per requirement

• The criteria being, no class room or no teacher should remain unoccupied or should not overlap

• Apart from the mentioned work, general administration of the center was the priority 5. Airtel (Sky cell Communication Ltd.) – Subscriber Care Officer (February1996 – August 2000)

• Managing subscribers, general caller, attending to their queries on Mobile Difficulties, calls issue, rates and their requests

• The job was on shift and Sky cell communication changed hands to become Airtel late 1999

6. Future Polymers a Joint venture between IOCL – Indian Organic Chemical Limited – and Pepsi Inc.

- Admin Asst. Manager(August 1993– May 1995)

• Was a Coordinator between Personnel Department, Commercial and General Administration

• Being a Manufacturing unit the assistance in Personnel department was comparatively more

7. Sharp Group of Companies –Coimbatore (January 1990 – Feb 1993)

• Joined the firm as a Front office executive and escalated quickly to the role of a Corporate Communicator however had to leave the Organization due to marriage and relocation

Personal Details:

Name: Padmashini Vaidyanathan

Husband Name: CR Vaidyanathan

Date of Birth: 01/02/1965

Languages Known: English, Hindi, Telugu, Tamil, Malayalam Educational Qualification: M.A in English Literature from Bharathiar University, Coimbatore

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