Cover Letter for Soft Services Supervisor

SRISKANTHARAJAH M.M

Sri Lanka Residence:

No. 49, Ariyapura, Bogawanthalawa, Srilanka,

Mobile: +974-********.

Email: ade5c4@r.postjobfree.com

Dear Sirs / Madam

Qatar Residence: (HQ)

C/o, Al Sharif Tower (4th and 5th Floor)

C Ring Road, Al Mana Intersection, Doha

Email: ade5c4@r.postjobfree.com

I am sending this application for the job of Soft Services Supervisor in your organization or you are recommending any other organization and providing you all the documents for further consideration. I am aware that my background in Soft Services would make me the perfect candidate for your organization. Also, my skill of attention to detail will prove to be an asset to previous organizations.

I have provided you resume along with this letter, but I would also like to give a summary of my previous experiences:

S.No

Name of organization

Contributed in Various Projects

Designation

Year

1

Fmm Facilities Doha

Al Salam Garden 2 (HMC) Project

Area Supervisor

2020-

2

Fmm Facilities Doha

Hamad International Airport

Supervisor

2019-2020

3

Elegancia Hospitality, Doha

Souq Waqif Car Park

Supervisor

2016-2018

4

Elegancia Hospitality, Doha

Hotel Complex Najadah

Supervisor

2016-2018

5

Elegancia Hospitality, Doha

Ministry of Interior HQ

Supervisor/Executive

2016-2018

6

IMM&IMM, Singapore

Mustafa Retail Complex

Supervisor

2007-2015

7

IMM&IMM, Singapore

30 Restaurants & Kitchens

Supervisor

2007-2015

8

IMM&IMM, Singapore

KLCC, Malaysia

Supervisor

2007-2015

9

IMM&IMM, Singapore

Overall Projects

Acting Operations Manager

2012-2015

10

North West Army Hospital

Medical Campus

Senior Supervisor

2000-2006

11

Jet Wings Event, Srilanka

Assigned Projects

Coordinator

1998-2000

Areas of Contributed:

Reactive and PPM Cleaning Works.

General cleaning, deep cleaning, internal and external cleaning and car park.

Floor marbling and crystallization.

Machine Cleaning (Road Sweeper, Ride on, Genie manlift cleaning, Scrubbing and buffing).

Carpet Shampoo Cleaning, Curtains, Furnitures polishing, and Vacuum Cleaning.

Façade Cleaning with rope access via anchor point, beam base also using with man lifts and the names of Genie, Pazzahani, telescopic and water fed pole cleaning.

Pest Control systems which is include insects tracking, catching with chemical mixing and treatment.

Landscaping and plantation for interior and exterior of the premises.

Event Management.

Primary Safety assessments.

Waste Management Systems.

I would like to discuss with you if any opportunity further at your time and convenience. If you do not mind you please contact me at +974-**-**-**-** or e-mail me at ade5c4@r.postjobfree.com

Sincerely,

(Sriskantharajah)

Enclosure: Resume & Service Testimonials.

Current Resident: 4th and 5th Floor Al Sharif Tower C Ring Road, Doha, Qatar.

SRISKANTHARAJAH M.M

No.49, Ariyapura, Bogawanthalawa, Srilanka H/P : +974-********.

Career Objective:

Hardworking and dependable Soft Services Supervisor has excellent leadership skills and the ability to effectively communicate with the corporate management and clients. Have a client-focused approach and observes principles of good customer service delivery. Have a high school and more than eighteen years of Soft Services Supervisor experience.

Core Competencies:

This is a key role and will have a significant impact on the image and reputation of the company. The role will cover Cleaning, Pest Control, Landscaping, COSHH Assessment, Concierge, Safety, Façade Cleaning and any other non-technical activities delivered as part of the service offering. Professional Experience:

Organization:

ELEGANCIA HOSPITALITY AND FACILITY MANAGEMENT SERVICES, DOHA

Duration:

2016 TO 2018

Designation:

SOFT SERVICES SUPERVISOR / HOUSEKEEPING EXECUTIVE

•Organize, supervise and coordinate the work of soft services workers on day- to day basis.

•Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for Ministry guests.

•Prepare duty rosters and supervise the discipline and conduct of workers.

•Ensure proper communication within the department by conducting regular meeting with the staff.

•Recruit new employees and train them for the soft services jobs.

•Monitoring all related façade cleaning work and supervision that all rope access works.

•Communicating with third party certification for anchor point fixing for façade cleaning and rope access works.

•Preparing Ministry gate passes for the visitor and third-party certifications for related works.

•Coordinating with landscaping team, supervising and preparing reports for further submissions.

•Supervising for all related soft services works which is related general cleaning, floor cleaning, deep cleaning, external and internal cleaning, façade cleaning, Pest Control, technical and non-technical cleaning.

•Preparing monthly summary reports related to all soft services and other activities and submit to the concern Facilities Manager.

•Very close with our valuable client and ready to fulfill their requirements at any time and always aware with their satisfaction.

•Working with 24x7x365 basis and active at all moments.

•Counsel and motivate employees on various duties.

•Check the reports, files, registers maintained with CAFM system. Provide budget to the management and control of budgets.

Organization:

IMM & IMM CLEANING SERVICES, SINGAPORE

Duration:

2007 TO 2015

Designation:

SOFT SERVICES SUPERVISOR / ACTING OPERATIONAL MANAGER

•Lead cleaning crews that worked at large corporate sites.

•Traveled between sites to ensure crews were complying with company standards.

Implemented cleaning supply inventory controls.

•Communicated with clients and corporate staff to ensure clients were happy.

•Interviewed and hired cleaning crew members.

•Supervised cleaning crew team.

•Conducted interviews and hiring of staff.

•Communicated with corporate clients and crew.

•Checked on cleaning staff at various sites to ensure compliance with company standards.

Lead all cleaning crews and ensured policies and procedures were always followed.

Organization:

NORTH WEST ARMED FORCES HOSPITAL, KINGDOM OF SAUDI ARABIA.

Duration:

2000 TO 2006

Designation:

SENIOR SUPERVISOR FOR SOFT SERVICES AND RECREATION

•Leading and developing the implementation of a campus cleaning program including operations and boarding.

•Conducting and document daily and weekly facilities inspections, communicating findings and developing action plans because of these findings.

•Ensuring compliance with health and safety standards and industry codes.

•To lead and manage all services such as cleaning, waste disposal, pest control, and cleaning consumable supply.

•To negotiate and compare costs for when obtaining quotes from cleaning consumable and equipment suppliers for goods and services to maximize cost effectiveness.

•Performance managing, developing and training cleaning staff, ensuring maximum utilization of the team and regular tracking of performance against targets set.

•Developing and implement cost reduction initiatives.

•Providing regular and relevant feedback to the Head of Facilities to ensure the leadership team are aware of critical issues immediately and progress against planned activities.

•Responsible for the planning, organization and management of Kids Place, Schools Out! Activities, Day Camps, Preschool Extended Care, Club Friday Night, family programs, teen programs & trips, general early childhood & youth programs, and assigned special events.

•Preparing all safety equipment’s, first aid kit and live communications with Medical team for emergency care.

Organization:

JETWINGS EVENT (PVT) LTD., SRI LANKA.

Duration:

1998 TO 2000

Designation:

EVENT MANAGEMENT COORDINATOR

•Coordinate with the clients and sign event organizing contracts from them.

•Preparing quotations and negotiates with them if necessary and closes a deal with clients.

•Looks for potential clients in the market as well as maintains ongoing relations with the old clients.

•Once the plan is approved, he explains the plan to the event organizers and selects the staff required.

•Deciding the number of people required for completion of a task and distributes work accordingly.

•Calls for a meeting with the event management staff regularly and gets status reports from them.

•Makes sure that there is enough infrastructure available and the tasks assigned are completed as planned.

•Even if the event is successfully planned, event manager should be present during the event and handle issues and problems that arise during the events.

Educational Summary:

General Certificate of Education (O-Level) – 8 Subjects (4C, 4S)

General Certificate of Education (A-Level) – Commerce (4C)

Additional:

Basic level computer applications – MS Office.

Personal Details:

Name

:

Sriskantharajah Maruthamuthu Marathan

Date of Birth

:

10/01/1976

Employment Status

:

Full time

Relationship status

:

Single

Languages

Passport Details:

:

English, Sinhal, Tamil & Arabic.

Passport. No

:

N5196976

NIC

:

760104159V

Declaration

I declare that above details given by me are true and correct to the best of my knowledge.

Date : Place :

(Sriskantharajah Maruthamuthu Marathan)

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