Project Coordinator / Recrutment
Resume:
Experienced Project Coordinator with a
demonstrated history of working in the BPO
and call center industry. Skilled in Employee
Engagement, Communications, Project and
Team Management, and Planning,
Budgeting & Forecasting.
Quick Learner, and a hard-working individual
with innate people-skills.
NIKKI NOREEN
GODOY
Phone
*************@*****.***
CONTACT
EDUCATION
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Sta. Mesa, Manila
Bachelor in Broadcast Communication, 2014
CUM LAUDE
INTERN, ABS-CBN (It’s Showtime)
Jan- March 2014
INTERN, Mellow 94.7, Sounds Good
July-September 2013
2nd District of Batangas, Vice President, SPES PROGRAM April 2011 – May 2013
Special Program for Employment of Students (SPES)
Government Program for Employment of Students
SKILLS & EXPERTISE
WORK EXPERIENCE
Care Specialist, Cimpress Philippines, Inc. July 2016-2017
• Supporting and providing information to all internal and external customers. Project Coordinator, Cimpress Philippines, Inc. 2017- Present ENGAGEMENT
• Proactively handling any arising issues and troubleshooting any emerging problems on the events/activities.
• Conducting pre and post events/activities evaluations and reporting on outcomes
• Understand and use project management tools, techniques, and processes for planning, scheduling, controlling, tracking and reporting.
• Engaging and contracting external vendors for services needed for company social events and activities
• Managing the center’s engagement budget and providing reports on expenditure.
• Creating and developing activities that will foster camaraderie among employees; and strengthen the value of good work performance.
• Creates a stimulating, positive, productive, and employee focused environment that promote the social and cultural aspects of work through emphasis on work ethics.
• Assist with planning, developing and facilitating the implementation of programs and strategies to maintain a culture of exceptional employee engagement adhering to the Company's mission and values. SUMMARY
● Proficient in multitasking and prioritization in a fast-paced environment.
● Has good communication skills.
● Effectively work independently, likewise a cooperative and flexible team player.
● Has a strong organizational and interpersonal skill.
● Can execute multimedia designs using basic skills in ADOBE PHOTOSHOP and ADOBE ILLUSTRATOR.
● Have skills in organizing a group or event that requires planning and leadership.
● Engaging and contracting external vendors for services needed for company social events and activities
● Proposing creative ideas to improve center engagement through services, events and activities
● Planning, designing, and producing events/activities while managing all project delivery elements within time limits
● Open to give and receive feedback
● Ability to handle sensitive information with discretion and maintain confidentiality
● Ability to establish strong relationships within all levels of an organization Project Coordinator, Cimpress Philippines, Inc. 2017- Present OPERATIONS
• Compile requests and deployment issues, to provide a feedback channel to consulting leadership
• Measure business impact of customer Engagement initiatives and communicate to Sr. Executive Team
• Providing feedback and periodic reports to stakeholders
• Liaising with support functions to identify their needs and to ensure customer satisfaction
• Conduct FGD, skip-level and other activities to understand the needs and meet the expectations COMMUNICATIONS
• Create and manage the social media content calendar and monthly social media campaigns
• Assisting in the reinforcement of key communication activities throughout the center
• Create effective, impactful multimedia in support of approved activities and events
• Create effective communication by using tools like Adobe Photoshop, Illustrator and other design tools.
• Present plans and proposals in a creative and fun way. TEAM MANAGEMENT
• Initiating and leading non-search projects/events and supporting the development of junior colleagues through coaching, mentoring and other training activities.
• Delegating individual components of projects to team members based on skill requirements of tasks
• Planning, designing, and producing events/activities while managing all project delivery elements within time limits
RECRUITMENT
• Interacting with potential candidates on social media and professional networks (e.g. LinkedIn, Facebook.)
• Fully explain the steps of the interview process to candidates so that candidates are clear on expectations
• Track and follow-up on all candidates; evaluated on the ability to connect with potential candidates and set interviews.
• Build relationships with team members, candidates, and professional network
• Ask for referrals from current employees and external networks
• Measure conversion rates, including numbers of passive candidates who turn into applicants, get invited to interviews, get offers and get hired
• Craft and send recruiting emails
Contact this candidate