Christine Sampson
Swansea, MA *****
Cell: 774-***-****
*******@*****.***
SUMMARY
Experienced Emergency room Secretary adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, Medical Coding knowledge with recent graduation, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.
SKILLS
Eligibility Verification
Stock Rotation
Team Management
Organization
Medical Coding Knowledge
First Aid/CPR
Customer Service
Entry Management- Meditech
Communications
Problem Resolution
EXPERIENCE
Morton Hospital
Taunton, MA
Emergency Room Unit Secretary 03/2006 to Current
Transcribes, transmits physician’s orders to appropriate areas under the supervision of the R.N., M.D
•Demonstrates competence in functioning as a receptionist on the nursing unit and communicating with physicians, ancillary departments, patients and visitors.
•Answers telephones, takes messages and communicates messages to the appropriate person in a timely manner.
•Receives, places and transfers calls using appropriate telephone etiquette.
Works in collaboration with the interdisciplinary team to achieve patient and unit goals.
•Inventories and orders unit stock, ensures proper supplies are on hand.
•Demonstrates the ability to adapt to change in the workload at a fast changing pace.
•Initiates patients charts on admission and maintains in appropriate organizational and sequential order.
•Demonstrates a complete knowledge and use of all forms and policies.
•Demonstrates an ability to perform in an accurate and precise manner in crises and emergency situations when time is essential.
•Communicates with the R.N. any treatments results, observations, patient complaints and other pertinent information regarding the conditions of the patients.
•Completes work assignments within an acceptable time frame.
•Process medical charts in Meditech.
•Is reliable in respect to attendance and punctuality.
•Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
St. Luke’s Hospital
New Bedford, MA
Emergency Room Unit Secretary 09/2000 to 03/2004
American Medical Response
Taunton, MA
Emergency Medical Technician Basic 08/1995 to 05/2000
Assessed emergency situations and prioritized medical care for patients.
Remained level-headed and proactive during emergency situations.
Transported patients from accident scenes to hospitals in emergency vehicles.
Provided direct patient care, including stabilizing patients and determining course of action based on triage.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Evaluated patients' medical status and monitored vital signs during transit.
Monitored patients from scene to hospital transfer while conducting in-transit care.
Performed stomach suction, airway management and heart monitoring to maintain consistent patient care during ambulance ride.
Demonstrated dedication to providing quality care through continued training and education.
Completed emergency treatment procedures to stabilize individuals for transport.
Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
Immobilized patients for transport using backboard or other spinal mobilization.
Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
Documented all patient information, including condition or injury, treatment and medication administration.
Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
Assessed scenes and prioritized care according to severity of injury or illness.
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
EDUCATION AND TRAINING
GENERAL STUDIES NURSING CONSENTRATION ASSOICATES DEGREE 5/2018
Bristol Community College, Fall River, MA
MEDICAL BILLING AND CODING ASSOCIATES DEGREE 05/2020
Bristol Community College, Fall River, MA