Roulan Esmaeel Saab

Email: ade4zn@r.postjobfree.com

ade4zn@r.postjobfree.com

Mobile Num: 009***********

OBJECTIVE:

Seeking for the role of Manager

SUMMARY OF QUALIFICATION

Experience of sixteen years in hospitality and food and beverage

Facilities.

The ability to work effectively under pressure.

In depth knowledge of hospitality business and ability to conduct it successfully.

Exceptional ability to organize, monitors, train and develop the skill and talent of associates

Excellent communication skills with great ability to interact with the subordinate, supervisors and customers.

Enthusiastic with the time management and interpersonal skills.

Understand customer requirements and exceptionally good at

Resolving issues and conflicts.

WORK EXPERIENCE

BEE SWEET

UAE –RAK 2016-Till present time

POSITION: Show Room Manager

Responsibilities:

Checking the organization and administration of the showroom area

Managing employees

Regulating business operations

Resolving customer issues

Create work schedules

Motivate staff members

Monitoring inventory

Monitored and evaluate employee performances

LAYOUMAL RESTAURANT & CAFÉ:

UAE- DUBAI MARINA 2013-2016

Position: Restaurant Manager

Responsibilities

Manage scheduling of staff

Work with staff and management to provide excellence in customer service

Ensure proper employee training

Resolve issues related to staff and customers

Provide assistance in the event of an employee being absent

Manage all paperwork and cash duties

OLIVE GOURMET & ZONE LOUNGE RESTAURANTS:

UAE-DUBAI BURJUMAN CENTRE 2011-2013

Position: Assistant Manager

Responsibilities

Manage scheduling of staff

Work with staff and management to provide excellence in customer services

Ensure proper employee training

Resolve issue related to staff and customers

Provide assistance in case of an employee being absent

Manage all paperwork and cash duties

AFAMIA ROTANA HOTEL (4 STARS):

SYRIA- LATAKIA 2009-2011

Position: Concierge Guest Relations

Responsibilities

Greet guests as they arrive and depart

Follow up on guest inquiries

Coordinate and manage requests for special arrangements

Escort guests to their assigned rooms

Ensure rooms are serviced appropriately and meals are served accurately and on time

Transport dirty linen to be cleaned

Set up stock and maintain work areas

DOMINO RESTAURANT & PUP:

SYRIA- DAMASCUS 2007-2009

Position: Supervisor

LA TERNA RESTAURANT & PUP:

SYRIA- DAMASCUS 2004-2007

Position: Captain Order

SYDNAYA PARADICE RESTAURANT (4STARS):

SYRIA- DAMASCUS 2002-2004

Position: Captain Order

THE MELITARY CLUB HOTEL:

SYRIA – DAMASCUS 1999-2002

Position: Captain Order

SHERATON HOTEL (5 STARS):

SYRIA- DAMASCUS 1997-1999

Position: Waiter

COMPUTER SKILLS:

Excel

Word

LANGUAGES:

Arabic: Mother language

English: Professional

PERSONAL INFORMATION:

DATE OF BIRTH: 07 / 11 / 1979

NATIONALITY: Syrian

STATUS: Married

VISA STATUS: Residence

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