James M.Cronin 603-***-****

ade4xd@r.postjobfree.com 34 Whittier Rd

Merrimack NH 03054

Iseries/AS400 System Admin/Operations / Network Services Manager Proven Technical Management Expertise

Qualifications

Skilled IT Specialist with proven success in managing multiple projects for the manufacturing, health care, financial, communication, and travel industries.

Experience includes

IT Strategic Planning / Business Solutions / Team Leadership / Budgeting / Contract Negotiations / Vendor Relations

Hardware

IBM AS/400,S/36,S/34,S/3 Windows/NT Servers

Software

CA/KBM, CA/PRMS MAPICS, BPICS, BRMS, ROBOT, Client Access

EDI Harbinger

KBM

Experience

One Communication/Earthlink Business/Windstream

2007 – Present Iseries/AS400

Responsible for Production/Test support of our 3 AS/400’s

which consist of 3 machines/10 environments (partitions) HMC, and 6 tape drives, hardware and software, maintain and configure TCP/IP connectivity between the AS/400’s within the network.

Provide 24/7 coverage of scheduled daily jobs assessing any errors that may occur determining severity of issues and responding accordingly. Daily, weekly, and monthly backups, and the restoring of requested files that come from users, auditors, etc, Installation of SSL certificates, creating user profiles, work with third party tech’s when hardware issues arise ie: failed drives, cache batteries. Oversee all aspects of Iseries

System upgrades, ptf’s etc. Scheduling and installation of third party software. PC support. Disaster recovery planning

2004 – 2007 Consultant

Helped organize various small business office computer operations

Reorganize/Set-up Inventory, General ledgers, Accounting A/P – A/R Invoicing systems using P/C based software Quickbooks. Utilize software capabilities for optimum system results and performance.

1995 - 2004 Nutcracker Brands’ Inc. - (Div of Ralcorp Inc)

IS Manager

Systems analyst for a multi million dollar manufacturer of snack foods, with manufacturing plants in Massachusetts and Alabama along with two outside warehouse distribution facilities. Wholly responsible for technical support operations of these facilities. Responsibilities include

Maintenance of a fully integrated software package (Order Entry, Inventory Control, Financials, Scheduling, Shipping). Custom written programs for better utilization of system information per user requests, Support and training for over 80 users. Oversee technical issues involving network, hardware, and operating systems (IBM AS/400, Windows NT/Server, Client Access, PC configurations).

Key Contributions

Installed communication links between all facilities utilizing 128k frame relays.

Installed TCP/IP Ethernet network replacing older twinax connections to AS/400.

Wrote all conversion programs for the Alabama plant converting from BPICS to KBM software package.

Coordinate all training schedules and personal needed for the Alabama conversion.

implemented EDI (850,875,810,880) integrating Harbinger transactions into the KBM software package.

Experience

1990-1994 Consultant

CGI/Software Professionals

Project Manager/System Analyst

Responsible for providing business systems consulting services to clients throughout New England including staff management, project cost analysis, scheduling, and senior technical tasks.

ABB Power LTD

Installed and trained client in the use of CA/PRMS while making significant changes to the package per clients request and custom wrote programs to interact with those modifications.

Project Manager of a staff of 6 consultants.

(AS/400,RPG400)

Fraser Paper

Custom wrote a shop floor scheduling system allowing user input that would update CAJPRMS package giving on-line visibility to customer service to view specific dates of delivery and special customer requests.

Senior Technical Advisor to staff of 2

(AS/400 RPG/400)

Bird Precision

Manufacturer of high pressure electronic machine gauges. Converted from system 36 environment to native AS/400 Project Manager to staff of 3

(SYS/36,AS/400, RPG400)

Stanley Home Products

Analyzed complete custom written system from order entry through distribution and wrote a new set of programs that would allow a new product line to integrate with the existing system for this direct marketing company.

Project Manager/System Analyst to staff of 5 consultants

Experience

1988 -1990 Mohawk Wire and Cable

IS Manager

Performed complete analysis of system to determine where changes were needed to improve system effectiveness. Custom wrote inventory system to integrate with the inventory module within Mapics. Designed and wrote production control application including: job scheduling, labor production tracking, scrap analysis freight/shipping analysis. Maintained sales, purchasing, order entry and invoicing systems. Managed all equipment and supply vendor

relationships. Complete responsibility for all equipment capacity and performance issues. Managed a staff of 2

1985 – 1988

Mass State Carpenters Pension Fund Programmer/ Analyst

Primarily responsible for the analysis and production of new pension, health/welfare, and annuity systems. Specifically edited, updated and merged these new systems with existing systems when applicable. Performed all integration programming while streamlining existing system for maximum efficiency

KeaneAssociates KeaMed Division

Assistant Account Manager

Provided Information Systems facilities management to Mass Eye & Ear Infirmary, South Shore Hospital, St. John's Hospital, and Lowell General. Responsible for development and maintenance of all business systems in these facilities. Also managed the relationship between the hospital staff and KeaMed's computer room personnel.

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