Administrative Assistant

Zoë Afful

301-***-**** ● ***** Cross Laurel Dr, Germantown, MD 20876 ● ***.*****@*****.***

https://www.linkedin.com/in/zoë-afful

Business Analyst/Business Development Associate

education

University of Maryland, Smith School of Business College Park, MD

Master of Business Administration (MBA) December 2019

Marketing Concentration – Coursework included: Marketing Management, Marketing Communications, Digital Marketing, Brand Management, Operations Management, Creativity for Business Leaders, Leadership & Teamwork

Pricing Strategies for Competitive Advantage (2019) - Won Pricing Simulation competition

University of Pittsburgh Pittsburgh, PA

Bachelor of Science, Psychology May 2016

Minor: Creative Writing

Dean’s List (2015-2016)

experience

AULtec, Inc. Gaithersburg, MD

HR & Administrative Assistant May 2014– Present

Multidisciplinary engineering firm providing professional services in public works, land development, land use and the environment; Recipient of “A” ratings on Maryland State Highway projects, 1st place in Residential Site Plans & 1st Place in Field Run Topographic Surveys

Assisted management in implementing employee utilization of TSheets (a Time Clock system that works with QuickBooks), to ensure accuracy and effectively track breaks, absenteeism and tardiness.

Recommended implementation of rewards system in order to increase employee morale. This system was implemented by the HR Director and greatly improved workplace culture.

Prepare invoices, payment requisitions and transmittals.

Proofread and edit critical documents, including job proposals, email communication to clients to clients, and the Employee Manual, to ensure that they are accurate and professionally written.

Strategic Impact: Devised creative and efficient solutions to workplace, and highly attentive to detail.

Aflac Silver Spring, MD

Marketing Intern 06/2020

Fortune 500 insurance company, providing accident & health insurance to over 50 million policyholders worldwide.

Marketing Aflac’s services to potential clients via phone.

Gaining networking expertise.

Strategic Impact: Assisted my supervisor in generating insurance sales to the best of my ability, through networking and effective marketing techniques.

licenses & certifications

Maryland Accident & Health Insurance Producer’s License (Pending)

leadership & activities

Vice-President, Agape Christian Fellowship (2014-2016)

Secretary, Resident Student Association (Pennsylvania Hall Committee) (2013-2014)

Pitt Program Council, Lecture Committee Member (2013-2016)

Pitt Ballet Club, Member (2013-2016)

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