Project Process Operations
Resume:
Stephen P. Blake
Orange Park, Florida 32073
*****@**********************.***
PERFORMANCE SUMMARY
Implemented and sustained $145k in annualized cost savings, including two Six Sigma projects (25%+ achieved).
Managed relocation logistics (space planning, IT, personal items) for 360 employees during JEA’s reorganization.
Saved 60% in consulting fees managing setup, configuration, and startup for Sage ERP software implementation.
SKILLS AND TOOLS
Project Coordination / Management (14 yrs. - MS-Project/Office, Primavera, Google Ste., Team Viewer/Share Pt.)
Procurement (10 yrs. – Egr’g. Reqt’s./SOW/Specs/Docs/Drawings, Solicitat’n./Review Admin., PO Issue/Expedite)
Business Process / Lean Six Sigma Improvement (9 yrs. - Minitab/Sigma XL, Visio flows, Kaizen Facilitation, VE)
Financial Software / Implement. (6 yrs. – JDE, Sage, EnCore, QuickBooks, Actuate, Timberline/InEight Estimat’g.)
Data / Operations Analysis (5 yrs. - Excel VLookups/Pivots, SQL queries/updates, SAP Crystal, JIRA, Zendesk)
EXPERIENCE
RailWorks Signals & Communications, Inc., Jacksonville, FL – Project Engineer September 2018 – April 2020
Solicit supplier quotes, issue purchase orders, expedite shipment, and coordinate equipment delivery off-loading.
Review/comment on customer contracts, create/submit invoices of monitored field activity, and expedite payment.
Query/publish JDE cost detail reports as well as forecast project profitability based on direct/indirect cost models.
Deliver signal crossing construction cost estimates, review/track proposals, and set up project budgets/folders.
Verify/finalize signal crossing test/inspection forms and audit employee service hours prior to customer submittal.
Core Computing, Inc., Jacksonville, FL – Client Service Rep. / Implementation Coordinator April 2016 – May 2018
Completed financial and operational software set-ups, including data mapping of client business requirements for conversion and final configuration. Created SQL queries, Crystal reports, training document control, share files.
Supported projects, including schedule compilation and task coordination, recommending implementation process maintenance and written document revisions as well as reporting client progress and proactive correspondence.
Contributed to SDLC process for waste/recycling software product development and implementation upgrades, large sheet data set analysis / manipulation, and special tasks. Reported user stories in Agile / Scrum meetings.
Contract: Robert Half Technology, Jacksonville, FL – Report Analyst November 2015 – April 2016
Clients: Spec Pump, Foundation Management Services
Inspected, troubleshot, reworked, and performed testing of sales and inventory data in Crystal Reports.
Analyzed and remedied table set-up data for proper reporting in Sage 300 CRE accounting modules.
UST Brands, Inc., Jacksonville, FL – Data Analyst / Systems Analyst April 2015 – October 2015
Analyzed Sage 100 ERP for trends and created SAP Crystal formats used in supply chain management reporting.
Managed SPS Commerce EDI data mapping project, determining business use cases and documenting artifacts.
Reverse engineered / rewrote Excel sales sheet macros to report supply chain costs, inventories, and variances.
Troubleshot business operations SW/HW issues using problem-solving skills to resolve help desk requests.
Contract: Workplace Management Inc., Jax FL – Implementation Project Manager September 2013 – February 2015
Client: Williams & Rowe, Inc.
Drove activities and schedule for SDLC set-up, pilot practice, and beginning balance activities of General Ledger, AP/AR, Contracts, Job Cost, Payroll, and Property Mgt. for full lifecycle Sage 300 ERP implementation.
Designed Financial Reporting Dashboard KPI’s to contain customized subreports for AP, AR, and job expenses.
Reorganized GL to eliminate a bloated COA by utilizing prefixes (Entity, Type, and Location) with base accounts.
Installed updates from server to desktops and customized system status reports using Report Designer/Manager.
Prepared security profiles by defining user roles/ID’s and applied record/file permissions for finance protection.
Reconfigured estimating cost data and devised a 3 market-dependent strategy with database and templates.
Determined new project formats, including job, subcontractor, purchase orders, vendors, and AR customer ID’s.
Led estimating and change management process improvement through business analysis and PM training.
Created and modified Timberline and Crystal Report forms as necessary to assist costing and project efforts.
-2- Blake
The Blood Alliance, Inc., Jacksonville, FL – QA Process Improvement Manager February 2012 – September 2013
Applied business data analytics to develop KPI metrics for trending, resulting in compilation and publication of a monthly company Savings Scorecard, which included data, charts, and sustainment targets for all Lean projects.
Implemented and influenced company-wide process improvements through Bright Ideas program administration.
Presented troubleshooting and bio waste refreshers to Directors and staff, promoting improvement and safety.
Provided proficient leadership for Deming’s “Red Bead Experience,” to study special- and common-cause defects.
Analyzed operational data for root cause and developed change management process for procedures / feedback.
Facilitated Kaizen gap analysis workshop and also led 5S projects for Biohazard Waste and Lab Supply Rooms.
Islands Mechanical Contractor, Inc., Middleburg, FL – Assistant Project Manager July 2011 – December 2011
Reviewed military facility project documentation to specify/compile/upload submittals/RFI’s with SharePoint.
Monitored project costs and maintain consistent progress documentation using Timberline and Prolog software.
Fournier A/C & Refrigeration, Jacksonville, FL – Operations Manager February 2011 – April 2011
Supervised corporate procurement, including pricing, purchasing, expediting, warehousing, and administration.
Managed proposal estimating process, reviewing ITB’s and negotiation of purchases and claims.
Executed construction management of legal contracts and purchase / change order pricing for customers.
Maintained operating dashboard to track project issues, scope, schedule, bidding, billing, and change impacts.
Compiled / issued project forecasting using capital budget, field labor projections, and QuickBooks finance data.
Contract: Workplace Management Inc., Jacksonville, FL – Consultant November 2009 – February 2011
Client: AC General, Inc.
Produced MS-Project / Primavera Suretrak Gantt project schedules and written field progress reports.
Earned Lean Six Sigma Black Belt Certification using Sigma XL for marketing statistical analysis.
Spoke as a five-time guest for college Information Technology Project Management class at FSCJ.
Jacksonville Transportation Authority, Jacksonville, FL – Facilities Engineer January 2007 – October 2009
Designed / issued technical specifications, drawings, documenting for subcontractor / vendor bid packages.
Project managed construction of JTA Skyway and Facilities initiatives, including paving, emergency genset/ats, new/existing building installation/renovations, HVAC controls (Siemens/Talon), and power dist. modifications.
Investigated material and equipment failures to effectively research and write reliability driven recommendations.
Developed BRD’s and recommended mechanical products/materials for compliance with facility operating and health/safety requirements, applying problem-solving skills, engineering principles, and regulatory policies.
Satisfied and followed up building engineering requests and held meetings to coach contractors in best practices.
Contract: Workplace Management Inc., Jacksonville, FL – Consultant July 2005 – January 2007
Client: Onas Construction Co., Inc.
Developed customer Visio solutions through process mapping of workflows and organizational charting.
Implemented QuickBooks invoicing and designed FrontPage website for WMI brand and publishing releases.
Trane/American Standard, Jacksonville, FL – Turnkey Project Manager May 2004 – July 2005
Conferred with technicians on industry / company standards to resolve problems and provide operating guidance.
Completed a corporate-leveraged Six Sigma project targeting proficient change order identification / management.
Proactively managed all aspects of multiple HVAC building system automation and large turnkey projects.
Contract: Randstad, Jacksonville, FL – Energy Conservation Project Manager April 1999 – April 2004
Client: JEA
Served as JEA Project Manager, acting as the highly motivated and articulate utility liaison for COJ Energy Program, including mechanical, water, electrical (photovoltaic as well as traffic and building lighting) ECM’s.
Managed installation of electrical and water ECM’s for 9 Navy buildings (NASJAX FEDS) to enforce safety, project scope, monitor budgets and schedules, approve invoices, and review specifications for commissioning.
Effectively managed standby generator procurement and installation program for two years.
Recruited to manage IT projects, including hot site server room, telecom (Call Center) and UPS (Data Center).
EDUCATION/CERTIFICATION
Degreed Mechanical Engineer (Bachelors, Duke University, Durham, NC)
Registered Professional Engineer License (Industrial Engineering, SC)
Certified Lean Six Sigma Black Belt (BPR, Columbus, OH)
Certified Kaizen Workshop Facilitator (JLC, Jacksonville, FL)
Actively pursuing PMP Certification
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