Sales Customer Care

ALEXANDRA LAMOSTE

Contact

Address:

Afnan Bldg., 3 B St. Al Mankhool Dubai, UAE

Phone:

+971*********

Email:

*************@*****.***

Skill Highlights

Time management

Persuasive

Teamwork and Flexibility

Stress Management

Patience

Communication Skills

Personal Information

Date of Birth : May 20, 1987

Citizenship : Filipino

Height : 5’4”

Visa Status : Visit Visa

Education

Associate in Hotel and Restaurant

Management- 2004-2006

University of Makati, Philippines

Summary

Enthusiastic and energetic individual seeking a Sales Associate position utilizing over 6+ years experience providing a positive shopping experience to diverse customers. Excellent track record of effective merchandise presentation, prompt and courteous customer care, persuasive selling skills and accurate transactions.

Experience

Sales cum Cashier – 11/1/2017 to 12/15/2019

Golden City LLC- Anantara Hotel, Palm Jumeirah, Dubai UAE

•Greet the guests with warm welcome and smile.

•Responding to questions, improving engagement with merchandise and providing outstanding customer service.

•Meeting or exceeding sales goals.

•Operating the till and accurately handling cash, foreign exchange and credit/debit card transactions

•Deal with guests complains effectively.

•Merchandising and changing displays.

Sales cum Cashier - 02/23/2013 to 02/19/2017(MOM&ME)

Almaya Apparel LLC- Dubai, UAE

•Participating in the day to day running of the shop.

•Responding to general customer enquiries received by phone or email.

•Meeting or exceeding sales goals.

•Keeping calm and professional when dealing with aggressive customer.

•Operating cash registers, managing financial transactions, balancing drawers.

•Aided customers in finding the best children’s gift choice.

•Visual Merchandising.

•Looking after all aspects of the shop whilst the Retail Manager is away.

•Assisting with regular stock checks and annual stock takes.

•Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.

Sales Associate- 10/08/2010 to 03/14/2011- DIESEL APPAREL

Stores Specialists Inc. – Makati, Philippines

•Provide customer service satisfaction by giving exceptional service.

•Approach browsing customers and initiate conversations to determine buying preferences.

•Giving expert advice on product selection to customers.

•Recording and maintaining customer records and sales inquiries.

Contact this candidate