SMITHA THOMAS
CONTACT
Doha, Qatar
******.**********@*****.***
PERSONAL DETAILS
Nationality: Indian
Marital Status: Married
Gender: Female
Languages: Bilingual
Visa Status: Family Residence Visa
Driving License: Qatar
May 2012 – June 2019
QATAR PRIMARY MATERIALS
COMPANY (QPMC)
Doha, Qatar
SUMMARY
Human Resources Generalist with more than 12 years of progressively experience in Human Resources and Administration. Proven ability to work with senior management team to integrate the Human Resources function within the overall business operating strategy. Seeking challenging opportunity with a reputable organization that offers prospects of career growth and professional development. EXPERTISE
Employee Relations
Compensation and Benefits
Performance Management
Time and Absence Management
Payroll
Recruitment and Onboarding
Government Relations
Administration
QUALIFICATION & CERTIFICATION
Bachelor of Computer Applications
Recruitment and Selection, QFBA, Doha – Qatar
IATA (IATA-UFTAA), IABA, Dubai – UAE
TECHNICAL SKILLS
SAP-ERP MS Office OFM KRONOS ADLER
WORK EXPERIENCE
HR Officer
Ensure monthly master payroll for all employees with the earnings, various allowances and necessary deductions.
Monitor and prepare weekly and monthly attendance report highlighting relevant cases for payroll consideration.
Review labour’s timesheets and record/update overtime (OT) hours in SAP-ERP.
Conduct all activities involved in provision of relevant insurance policies to employees and their dependents.
Oversee the system administration and data maintenance related to employees into SAP-ERP.
Manage day to day HR activities related to preparing offer letters, employment contracts, leave, maternity, etc.
Function as the HR helpdesk responding to queries regarding HR policies, benefits, reimbursements, payroll, leaves, etc.
Ensure effective exit management function including exit interviews, ticket bookings, entitlements, end-of-service benefits (ESB), etc.
Manage necessary repatriation or visa transfer procedures on account of resignation and termination.
Prepare and provide employee handbooks to familiarize with current practices and administrative processes.
Update organization structure and mapping of employees.
Serve as focal point for SAP-ERP employee/manager self-service Oct 2009 – Oct 2011
JERSEY ENGINEERING & TRADING
COMPANY
Doha, Qatar
Jan 2007 – Jun 2009
HYPER GROUP
Dubai, UAE
modules related to HR functions.
Produce HR statistical reports (headcount, absenteeism, leavers, performance appraisal, compensation, etc.).
Administer all grievance cases and ensure that the required disciplinary actions are taken.
Liaise with various bank representatives to open bank accounts for all employees.
Review medical insurance invoices and liaise with the insurance company representatives periodically.
Coordinate Government Relations matters including RP processing and renewal including work visas, residence permit renewal, etc.
Liaise with the HR and IT teams for updates and upgrades to products and systems (SAP-ERP, OFM, KRONOS), as and when required.
Perform any other duties relevant to the role as assigned by the HR Supervisor/Manager as per the business requirements. Administrative Assistant
Coordinate with General Manager and Sales Manager to ensure smooth flow of operations.
Plan, schedule and coordinate departmental and management meetings.
Coordinate with Sales Engineers and CPD for day-to-day operations.
Act as a first point of contact for both internal and external parties who wish to contact or meet the General Manager.
Handle administration tasks which include handling travel, transportation and accommodation formalities for staff and guests.
Understand the sensitivity around the information being handled and manage confidential documents/data with the highest levels of integrity.
Handle calls and correspondences tasks for Sales Manager and Sales Engineers.
Receive and assist visitors and handle all incoming telephone enquiries and prioritize by screening the genuine/important requests.
Handle and maintain client accounts including Sales Invoice, Tender Bonds, Quotations, Performance Bond and Sales Order.
Record any incoming and outgoing correspondence to keep record of the document flow across the organization.
Perform other administration and operation tasks as per management. Admin Assistant
Prepare letters, memos, minutes of meeting and assist in meeting presentations.
Screen incoming calls and mails.
Plan, schedule and coordinate departmental and management meetings.
Handle travel transportation and accommodation formalities for staff and guests. Coordinate with departmental heads to ensure smooth flow of company operations.
Manage Hotel Reservations, Excursions, etc to clients and agents REFERENCES
Available upon request.