SAMUKELISIWE
PENELOPE HLELA
************.*.***.*****@*****.***
Maswazini Location, P O Box
SKILLS
Communication and interpersonal
skills,Multitasking and efficient
customer service,Listening skills and
a great sense of humour, Problem
solving skills,Excellent telephone
etiquette skills,filling skills and
computer literacy.
LANGUAGE
IsiZulu Good, English Good, Xhosa
Fair
REFERENCE
Mrs N Magubane - "Department of
Arts and Culture"
Deputy Director
*********@******.**.**
Ms A Yeeranna - "Department of Arts
and Culture"
Deputy Director
*********@******.***.**
Mrs k Pillay - "Department of Arts and
Culture"
Director
*******@******.***.**
OBJECTIVE
A customer oriented and highly motivated individual who has extensive experience of clerical,secretarial,customer service and Administration office work.Always eager to lend a helping hand and make sure that the business run efficiently,professionally and safe.A quick and keen learner who is always ready to make the most of any opportunity that can come my way.Right now I am looking for a position with a company that invest in its people and where a staff member contribution is always recognised. EDUCATION
Icesa College (Pietermaritzburg)
2013
National Diploma in Public Management and Administration GENDER
Female
PROFESSIONAL
-Handling confidential information correctly.
-Knowledge of how to use office based computers and software.
-Typing up high qualify correspondences.
-Able to work in a fast paced environment
with extreme mult-tasking.
-Handling sensitive clients data with utmost description,care and accuracy.
-Attention to detail and a high level of accuracy.
-Receptionist skills.
-Filling system.
-High level of concentration.
-Typing skills.
EXPERIENCE
Department of Arts and Culture
11/2017 - 01/2020
Accounting Clerk (Contract)
Receive invoices and commitments than compile payments. Receive and process payments.
Reconcile paid vouchers against disbursements,file stubs and batch vouchers on a monthly basis.
Reissue/ cancelling interfaces and attend to enquiries. PERSONAL DETAILS
Nationality : South African
Department of Arts and Culture
05/2015 - 05/2016
Administration Assistant ( Internship)
Responsible for overseeing all the offices administrative procedures and processes.
Responsible for providing general administration support and secretarial support to the senior manager and HoD in all areas of the office.
Managing and maintaining of office assets and office equipment. Doing administrative and clerical tasks (such as scanning or printing)
Preparing and editing letters, reports, memos, and emails. Running errands to the post office or supply store.
Arranging meetings, appointments, and executive travel Coordination, management and supervision of the general administrative functions of the office.
Answering telephone calls and taking massages,and dealing with enquiries and provides an immediate response.
Ensuring effective service delivery.
To maintain strict confidentiality of information within the department at all time.
BP Garage
08/2013 - 05/2015
Cashier
Operating the shop till and the forecourt till.
Process sales transactions.
Calculate the cost of products or services.
Calculate and return change when required by the payment method. Maintain adequate change denominations in the cash drawer and request additional change
Department of Water Affairs
02/2013 - 07/2013
Human Resources Management (in service)
Switchboard operating(assisting in reception duties). Typing documents.
Responsible for the day-to-day management of HR operations. Manage the administration of the policies, procedures and programmes of the organisation