Customer Service and Sales Agent
Resume:
CURRICULUM VITAE
OF
SUHAIL DADABHAY
To whom it may concern
I am interested in the potential job opportunities. As a proactive individual, I am confident that I have much to add to your company in terms of customer service, service delivery and professionalism. As a keen learner, I managed to ace information about all the companies that my previous place of work was handling customer services for. Since I am a quick learner, I was asked to manage both customer service and sales calls based on individual shifts.
With my excellent phone etiquette and the ability to stay calm even with angry customers, I am confident that I can make a valuable addition to your team as I have the ability to deal with agitated or distressed customers.
My achievements in my present place of work include:
Dealing with customer queries and resolving customer queries
Setting up contracts and upgrading customers contracts
Running credit checks for approval of contracts
Updating customer details
Sold insurance (FCA authorised)
Should you find interest in my application, then I will be available for an interview at your convenience.
Thank you for taking out the time to read this. I look forward to meeting you soon.
Your sincerely,
Suhail Dadabhay
PERSONAL DETAILS
SURNAME: DADABHAY
FIRST NAME: SUHAIL
DATE OF BIRTH: 09/05/1994
GENDER: MALE
MARITUAL STATUS: MARRIED
IDENTITY NUMBER: 940***********
DEPENDANTS: NONE
NATIONALITY: SOUTH AFRICAN
RESIDENTAL ADDRESS: 32 AINSBURY PLACE
EASTBURY
PHOENIX
POSTAL ADDRESS: 4068
CONTACT NUMBER: 079*******
LICENSE: YES (CODE 8)
EDUCATIONAL QUALIFICATION
HIGHEST GRADE PASSED : GRADE 12
YEAR PASSED : 2012
SUBJECTS PASSED : ENGLISH, BUSINESS STUDIES, CONSUMER STUDIES, TRAVEL & TOURISM, LIFE ORIENTATION, AFRIKAANS, MATHEMATICAL LITERACY
TERTIARY QUALIFICATIONS
NAME OF INSTITUTION : BIRNAM BUSINESS COLLEGE
COURSE :TRAVEL & TOURISM
YEAR : 2013
REFERENCE : MR HAMORE
WORK EXPERIENCE
NAME OF COMPANY : MIDAS TEMBISA
DESIGNATION : SALES ASSISTANT
WORKING IN DESPATCH, RECEIVING STOCK,
PACKING SHELVES, HELPING CUSTOMER IN THE
FRONT OF STORE.
DURATION OF EMPLOYMENT : PART TIME 2008 UNTIL END OF 2013
REFERENCE : ZIYAAD DADABHAY
NAME OF COMPANY : CCI CALL CENTRE
DESIGNATION : SALES AGENT, DEALING WITH CUSTOMER
QUERIES, RESOLVING CUSTOMER QUERIES,
RUNNING CREDIT CHECKS, SETTING UP
CONTRACTS, COMPLETING MOBILE UPGRADES
SOLD PHONE INSURANCE(FCA AUTHORISED),
UPDATING CUSTOMERS DETAILS.
DURATION OF EMPLOYMENT : FEB 2015 TO CURRENT
REFERENCE : VISHAL PARAK (CPW)
NAME OF COMPANY : OUTWORX CALL CENTRE
DESIGNATION : CUSTOMER SERVICE ADVISOR
INSURANCE ADVISOR, CHANGING VEHICLE
DETAILS, ADDING DRIVERS, DEALING WITH
COMPLAINTS, TAKING CARD PAYMENTS
DURATION OF EMPLOYMENT : SEPTEMBER 2016 TILL SEPTEMBER 2017
REFERENCE : RENEL GOVENDER (GS CUSTOMER SERVICE)
NAME OF COMPANY : CLASSIC FOOD BRANDS
DESIGNATION : SUPERVISOR
SUPERVISING FACTORY, CLEANING SUPERVISOR, ENSURING PRODUCTS ARE MADE CORRECTLY, RUNNING THE PRODUCTION (MACHINES), MUSLIM REP – ENSURING ALL PRODUCTS ARE HALAAL, OVERSEEING WORKERS, STOCK CONTROL,
MAINTAINING HEALTH, SAFETY AND HYGIENE STANDARDS, ENSURING FACTORY IS NEAT ALL THE TIME.
DURATION OF EMPLOYMENT : JUNE 2018 TO CURRENT
REFERENCE : JASON
DUTIES AND RESPONSIBILITIES
SALESMAN
WORK IN DISPATCH
SALES AGENT
COMPUTER KNOWLEDGE
WINDOWS
MS WORD
MS POWER POINT
INTERNET EXPLORER & EMAIL
CHARACTER
I AM ORGANIZED AND EFFICIENT AND I THRIVE ON CHALLENGES AND THE RESPONSIBILITIES, WHICH ACCOMPANIES THEM.
I ENJOY WORKING WITH PEOPLE AND SHARING IDEAS. I’M A BUBBLY PERSON WHO IS ALWAYS JOYFUL.
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