DAVID **** E Knobhill St Springfield, BOCKMAN MO *5804 417-***-**** *************@*****.***
PERFORMANCE SUMMARY
· A development hardworking skills, high with energy numerous manager employees with a background under my in supervision small and big promoted box retail. to higher Excellent level coaching positions. and Highly detail oriented employees in of schedule different building, ages and store backgrounds, merchandising including and product working management. with factory employees The ability overseas. to work with a wide range of SKILLS & ABILITIES
• Retail Store Operations
• • Inventory Recruiting/Management Training
• Coaching/Developing
• Effective Schedule Building
• Customer Service Excellence
• • Shrink Maximizing Prevention/Profitability Loss Control
• Excellent Communication
• Budgeting Management & Expense
• P&L Management
• • Merchandising Organization/Planning Strategies
• Windows/Linux/OSX
• Microsoft Office Products
EXPERIENCE
RETAIL STORE MANAGER WIRELESS VISION SEPTEMBER 2018 – CURRENT
· Create schedules and manage labor based on daily revenue.
· Coach pays and Mobile new Experts customers. on proper selling techniques, including upgrades from tech issues, converting upgrades from bill
· Manage store operating profit to execute monthly plan under budget.
· Manage all outbound and inbound inventory to ensure store runs efficiently and without loss.
· Interview, hire and train candidates to company standards as well as excellence in salesmanship and customer service.
· Maintain experience. high scoring customer surveys by coaching Mobile Experts the standards for providing a first-class customer STORE MANAGER STARBUCKS AUGUST 2013 – SEPTEMBER 2018
· Dual managed two $1.5 million dollar stores for 4 months.
· Lead store to a 12.3% sales increase over LY in FY 2016
· Lead motivate and develop a team of 5 Shift Supervisors and 22+ Baristas
· Recruit partners, and and find friends highly and talented family candidates through internal applications, as well as networking through current
· Ensure standards the store is running at a highly productive and efficient level by praising and coaching the use of company
· Manage selling, utilizing stores profitability store safety by and creating security effective procedures schedules, to prevent merchandising internal and retail, external training theft and motivating partners on
· Managing sale inventory through proper daily/weekly product orders, ensuring proper training on use of company point-of- Page 2
· Managing systems and stores facilities quarterly/issues yearly controllable contribution by self-troubleshooting problems with the stores electronic
· Create basis an effective plan of action in minimal time for all new company implementations on a daily, weekly and monthly EXECUTIVE TEAM LEADER TARGET JANUARY 2012 – APRIL 2013
· Successfully co-manage retail store in a high traffic tourist area
· Lead and inspire Team Leaders and 100+ Team Members by creating a fast pace and energetic environment
· Constantly Team Leaders recruiting through friends, family and social media for new Team Members, Team Leaders and Executive
· Oversee backroom and organization coach logistics team on running efficiently including: receiving freight, replenishing sales floor and
· Oversee the store and coach the pricing and presentation team on planning and executing transitions and price changes around STORE MANAGER HOLLISTER CO. JUNE 2011 – JANUARY 2012
· Successfully manage retail store in high traffic tourist area
· Lead environment and inspire direct management and over 60 employees by leading by example and creating a fun energetic
· Recruit networking highly through qualified current candidates employees several and days friends a week and by family visiting local universities and community colleges,
· Oversee management and coach assistant managers on stockroom organization, executing floorsets and proper employee
· Design to locate and implement organizational standards for stockroom and salesfloor increasing sales by making all items easy
· Consistently exceed featured item sales and daily sales goals constantly maintaining stores top rank in district ASSISTANT STORE MANAGER HOLLISTER CO. MAY 2010 – JUNE 2011
· As deadlines visual manager successfully lead team of 10+ employees on efficiently executing floorsets consistently beating
· As impact manager successfully lead team of 10+ employees on processing shipments and replenishing salesfloor daily
· Create a fun energetic environment while supervising salesfloor resulting in increased sales and motivated employees Education
BACHELOR OF FINE ARTS 2009 MISSOURI STATE UNIVERSITY
· Major: Computer Animation
GED 2001 BRANSON HIGH SCHOOL