Salesforce Engineer

Software Quality Assurance Analyst with *+ years of proven experience in Automated and Manual testing of enterprise scale software web app and products based on. NET, JAVA & AngularJS. Domains area worked in Health Care, Finance, Real Estate, Manufacturing, Mortgage, Loan and Online Auction.

Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

Extensive experience in Functional testing, Regression testing, System Testing, Smoke Testing, GUI Testing, Ad-hoc Testing, Nonfunctional, Integration, Backend API Testing, Black Box Testing, E2E Testing and User Acceptance Testing, Test strategies, methods, and procedures.

Creating, maintaining, and executing test plans, manual test cases & test scripts against hardware and software platforms, estimating test efforts, analyzing, and communicating test results, defect tracking and participating in day to day QA Activities using Jira & DevOps.

Experience with open source API testing tools like SOAPUI/Postman for functional, regression, performance testing & test automation of SOAP/RESTful Web Services.

Proficient in SQL backend testing and well-formed understanding of data, data Integration, Data Warehousing, Data Virtualization using ETL processes

Experience in setting up, implementing test automation framework and automated testing in a continuous integration environment using JAVA, Selenium WebDriver, TestNG, Apache Maven & Jenkins testing tools.

Experience with Jira, TFS, DevOps, GitHub CI/CD tools and e-commerce applications.

Experience in Web Services testing using http protocol, JSON & XML in Postman, SOAP UI SOA testing tool.

Experience in Agile processes and ceremonies, Daily Stand-Up meeting, Sprint Planning, Sprint Retrospectives, Sprint Demos, Backlog Grooming, Sprint Backlog and Release Planning Events.

Performed Mobile UI, API & Performance Testing based on Swift, Xamarin programming.

Strong analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team.

Demonstrated methodical, detail-oriented, and thorough approach to all assignments while adhering to timely deadlines.

Extensive experience in Testing Salesforce CRM Classic view, Lightning and Custom components view.

TECHNICAL SKILLS

Testing Tools: Selenium, Test Manager, Bugzilla, LoadRunner, QC, QTP, Jenkins, Appium, SoapUI, Eclipse, Jira, MySQL Workbench, MS Office Suite, Postman, SoapUI, Rest Assured API, GitHub

Programming Language: Java, .NET, AngularJS, Oracle SQL, PL/SQL, SOQL HTTP/XHTML, Visual Basics

HTML, XHTML, XML, CSS.

Database: Oracle, MySQL, MS Access, APEX, Visualforce, or Force.com ID, cosmos db

Operating Systems: Windows, Unix, Mac,

Development Platform: Azure, GitHub, Salesforce Lighting, Heroku

Cloud Computing: Amazon Web Services (EC2), Azure

EDUCATION AND TRAINING

oBachelor of Computer Application (B.Sc.)

oScrum Master Certified (SMC)

oTest Automation Engineer Certification

oOracle, SQL Plus Certification

WORK EXPERIENCE

Fidelity National Financial (Nov 2014 – April 2020)

Role: Sr. QA Analyst

Project 1: ServiceLink Auction powered by Hudson & Marshall provides auction & real estate brokerage services through its network of licensed providers. It provide the team of experts in law, accounting, real estate, auctioneering, management, appraisal, marketing, finance and economics are second to none. This site is accessible from desktop, mobile browser, mobile apps, iPad, Samsung note...Etc.

Project 2: ServiceLink Title Management is a client’s centralized, single point of contact default title and closing services – providing the reliability, expertise and industry-leading efficiency clients need.

Responsibilities:

Aligning QA processes with Agile/Scrum methodology, sprint planning and execution requiring skills/experience.

Act as a test coordinator, also led QA team for the release related work.

Managed creating, executing and managing testing activities on Microsoft's Azure Dev Ops (TFS)

Participate in daily stand-up meetings and other scrum ceremonies as a representative of the QA team.

Work with Product and Dev teams to identify test requirements and plan to test for features and builds, including releases of website, mobile website, iOS App, Android App, and Salesforce UI.

Prioritize and delegate QA testing and profiling assignments monitoring tasks through completion and ensure testing schedules are met for planned release.

Oversee the development of the QA pipeline, test plans, and checklists to verify the functionality and performance of new features and apps.

Proficient in using SQL Queries to ensure data consistency of front-end and raw feed by developing and executed complex SQL queries for data base.

Perform E2E & Cross browser testing on windows for different mobile responsive devices.

Identify and execute the manual, automated, load/performance and API test coverage.

Created and executed Selenium test script suites using Selenium Web Driver.

Good knowledge of different types of Selenium framework and java OOPs concept.

Run automated test cases using TestNG and Cucumber.

Performed data- driven test using Jenkins.

Set up the Appium Test Framework, establish testing direction/strategy, write the test scripts and execute test protocols.

Perform Regression testing in Production for post verification.

Responsible for planning & testing on Salesforce Dot Com (SFDC) and act as an Administration for Internal Users on Classic & Lighting View.

Use Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects using comma-separated values (CSV) files.

Perform backend testing using SOQL query on Workbench to validate Salesforce DB changes.

Manage & Debug Salesforce logs for root cause analysis & troubleshooting for client/server side.

Perform end to end testing process and methods in the Salesforce environment including System Integration.

Environment: DevOps, SQL Developer, Workbench SOQL, Client/Server and Web Application, iOS App, Android App, Postman, Soap UI, Salesforce.com, RainWorx, WordPress, AWS.

Testing Tools: Selenium IDE, Selenium WebDriver, Eclipse, Maven, TestNG, GitHub, Jenkins Appium etc.

Kaiser Permanente (May 2014 – Nov 2014)

Role: Sr. QA Analyst

Kaiser Permanente exists to provide high-quality, affordable health care services and to improve the health of the members and the communities they serve. Their commitment to make lives better is a promise that goes beyond more than 12 million members and nearly 300,000 employees and physicians.

Environment: Windows 7, Jira, SQL Developer, MS-Excel, Client/Server and Web Apps, Selenium.

Responsibilities:

Perform analysis for QA efforts and provide estimations (LOE) for a team.

Write and manage Test plans, Test cases, and Test scripts based on BRD & FRD in Jira.

Identify data needs to test scenario and created test data to achieve the expected result.

Perform Exploratory Testing, Functional, Non- Functional, Performance, Stress, Regression, System, User acceptance, Back end Testing & Automation Testing.

Perform Smoke testing, working and coordinating with other teams during deployment.

Perform Regression testing using Selenium IDE & TestNG.

Write complex SQL queries to extract and manipulate data from the databases.

Load data into the system using flat and compare with SOR files.

Open issues, tracking, closing after validating, and creating test reports

Track defects, enhancements in Jira and conducted daily Triage meeting to communicate status, issues and risks on all defects in QA Env. To PM, BSA and Dev teams.

Perform QA testing keeping the standards, compliance, and env. related to Health Care industries

Work as an individual contributor and with the team, based on project requirements

Organize Peer and Script Review Meetings to make team aware of the Testing approach.

Provide test execution results and worked on gathering signoff from all required participants.

Ruchi Infotech, India (Nov 2003 – Sep 2005)

Role: Software Testing Engineer

Ruchi Infotech Ltd, is an Information Technology (IT) company specializing in Web Technologies, Enterprise Wide Computing & Resource Contracting. Within this broad ambit of technology, we offer a wide range of services across platforms & scales.

Environment: Win 2000/XP, Test Director, SQL Plus, Oracle D2k Forms and report, MS-Access, Excel

Responsibilities:

Test Trade Information System, Sales Tracking System, Inventory Management System

Work closely with business Users to understand requirements and preparing business specifications document.

Review requirements document, write test strategies, approach, test cases, and execute test cases.

Work with the Dev team to prioritize, assign and resolve bugs using Test Director

Thorough understanding of all the different phases of the SDLC, Testing Life cycle, including Static and dynamic testing.

Provide test cases and scenarios to programmers on fixes for the various problems encountered

Develop various reports to communicate testing issues with the project manager.

Contact this candidate