** ***** ********** ******* *** Technology, Oil & Gas industry, providing best in

class customer service and solutions on Supply Chain, Project Management, Inventory Management, Import–Export Operations, International Logistics, such as Incoterms and Trade Compliance, managing multicultural teams, interacting with all levels of management ranging from frontline supervisory staff to the executive.

PROFILE

pamplo870gmail.com

408-***-****

www.linkedin.com/in/javie

r-pamplona-59672b35

3900 CUNY Ave, Apt. 52

Sacramento, CA, 95823

EDUCATION

Business Administration

Bachelor Degree

University Of Guadalajara

Feb 2000 – Jul 2004

JAVIER PAMPLONA

SUPPLY CHAIN AND LOGISTICS PROFESIONAL

Goal-focused individual, experienced in all logistics operations, seeking a leadership role with a thriving and growing company. Problem solver, analytical thinker and continuous process improvement. Excellent customer service and communication skills, creating a favorable work environment. OBJECTIVE

CONTACT

PROFESSIONAL EXPERIENCE

DHL Supply Chain Santa Clara-Tracy CA Nov 2017 - Present Operations Supervisor

PENSKE Truck and Leasing South San Francisco CA Aug 2016 – Nov 2017 Customer Services Coordinator

SOLAR TURBINES Villahermosa, Tabasco, MX Apr 2013 – Aug 2016 Logistics Specialist

HERSHEY Company Guadalajara, Jalisco, MX Sep 2012 – Mar 2013 Logistics Specialist

Menlo WW Logistics Guadalajara, Jalisco, MX Aug 2010 – Sep 2012 Material & Transportation Planner

Hewlett Packard Guadalajara, Jalisco, MX Sep 2007 – Aug 2010 Customer Service Representative

ACHIEVEMENTS

Increased 60% of the productivity by implementing parallel processing of shipment deliveries and eliminating redundant operations.

Reduced transportation cost by 10% for domestic and international shipments through a new carrier selection process and creating service level agreements.

Redesigned the warehouse process flow and implemented ABC cycle counting program resulting in 99.9% inventory accuracy.

Built a better relationship with clients by acknowledge them in a timely manner, negotiating different Service Level Agreements and reachable Kpi’s.

Reduced lead time by 60% for cross-border import / export operations by implementing a standard process with forwarders and customs brokers.

Increase 35% the distribution of DSD product, reaching more outlets, creating a better inventory layout and standardized the shipping processes.

Developed a lean shipping project under six sigma qualifications to reduce the lead time by 24% with a better distribution process of shipments from U.S. to Canada.

Recognized as the top performer in the customer service area by senior leadership and received skip level promotion.

COURSES

• CAPM not certified yet.

Sacramento, California.

March 2020 - Present

• Seminary in Customs, Import and

Export Operations.

Monterrey, Mexico.

NOV 2015 – APR 2016

• Six Sigma Green Belt

Villahermosa, Mexico.

JUN 2014

• English Advanced Lenguage.

Toronto, Canada.

SEP 2006 – APR 2007

LENGUAGES

Bilingual Spanish – English

Basic Portuguese

SOFTWARE

SAP (Inventory and Shiping)

WMS

Windows Office

SKILLS

• Leadership

• Team Building

• Logical Thinking

• Problem Solver

• Interpersonal Comunication

• Customer Services Experiences

Contact this candidate