Supply Chain, International Logistics & Project Coordinator
Resume:
** ***** ********** ******* *** Technology, Oil & Gas industry, providing best in
class customer service and solutions on Supply Chain, Project Management, Inventory Management, Import–Export Operations, International Logistics, such as Incoterms and Trade Compliance, managing multicultural teams, interacting with all levels of management ranging from frontline supervisory staff to the executive.
PROFILE
pamplo870gmail.com
www.linkedin.com/in/javie
r-pamplona-59672b35
3900 CUNY Ave, Apt. 52
Sacramento, CA, 95823
EDUCATION
Business Administration
Bachelor Degree
University Of Guadalajara
Feb 2000 – Jul 2004
JAVIER PAMPLONA
SUPPLY CHAIN AND LOGISTICS PROFESIONAL
Goal-focused individual, experienced in all logistics operations, seeking a leadership role with a thriving and growing company. Problem solver, analytical thinker and continuous process improvement. Excellent customer service and communication skills, creating a favorable work environment. OBJECTIVE
CONTACT
PROFESSIONAL EXPERIENCE
DHL Supply Chain Santa Clara-Tracy CA Nov 2017 - Present Operations Supervisor
PENSKE Truck and Leasing South San Francisco CA Aug 2016 – Nov 2017 Customer Services Coordinator
SOLAR TURBINES Villahermosa, Tabasco, MX Apr 2013 – Aug 2016 Logistics Specialist
HERSHEY Company Guadalajara, Jalisco, MX Sep 2012 – Mar 2013 Logistics Specialist
Menlo WW Logistics Guadalajara, Jalisco, MX Aug 2010 – Sep 2012 Material & Transportation Planner
Hewlett Packard Guadalajara, Jalisco, MX Sep 2007 – Aug 2010 Customer Service Representative
ACHIEVEMENTS
Increased 60% of the productivity by implementing parallel processing of shipment deliveries and eliminating redundant operations.
Reduced transportation cost by 10% for domestic and international shipments through a new carrier selection process and creating service level agreements.
Redesigned the warehouse process flow and implemented ABC cycle counting program resulting in 99.9% inventory accuracy.
Built a better relationship with clients by acknowledge them in a timely manner, negotiating different Service Level Agreements and reachable Kpi’s.
Reduced lead time by 60% for cross-border import / export operations by implementing a standard process with forwarders and customs brokers.
Increase 35% the distribution of DSD product, reaching more outlets, creating a better inventory layout and standardized the shipping processes.
Developed a lean shipping project under six sigma qualifications to reduce the lead time by 24% with a better distribution process of shipments from U.S. to Canada.
Recognized as the top performer in the customer service area by senior leadership and received skip level promotion.
COURSES
• CAPM not certified yet.
Sacramento, California.
March 2020 - Present
• Seminary in Customs, Import and
Export Operations.
Monterrey, Mexico.
NOV 2015 – APR 2016
• Six Sigma Green Belt
Villahermosa, Mexico.
JUN 2014
• English Advanced Lenguage.
Toronto, Canada.
SEP 2006 – APR 2007
LENGUAGES
Bilingual Spanish – English
Basic Portuguese
SOFTWARE
SAP (Inventory and Shiping)
WMS
Windows Office
SKILLS
• Leadership
• Team Building
• Logical Thinking
• Problem Solver
• Interpersonal Comunication
• Customer Services Experiences
Contact this candidate