Bilingual administrative assistant
Resume:
Diadenis Suarez
Professional Summary
Outgoing Administrative leader offering over 2years of experience prioritizing and delegating administrative tasks to drive goal-achievement. Proficient in schedule coordination, resource allocation, safety training and auditing, and office supply inventory management. Dedicated to training and mentoring top-talent and cultivating an empowering and productive work culture. Professional and polite with upbeat attitude and resourceful approach to challenges. Proudly offering communication and Customer service expertise. Excellent organizational and coordination skills with first-rate verbal and written communication abilities both in English and in Spanish. Confident, courteous and highly detail-oriented. Tech-savvy and proficient in the use of office equipment, including Excel and Word.
Work History
Wikoff Color Corporation - Administrative Coordinator
Tampa, FL
01/2018 - Current
Collaborated in timely processing of billing and accounts receivables.
Worked closely with others to ensure timely invoicing and accounts receivables.
Prepared detailed documents and reports in adherence administrative processes.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Excel and Word.
Performed billing, collection and reporting functions for office generating over $200,000 annually.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
The Fabric Mart - Sales Manager
Tampa, FL
01/1994 - 10/2004
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base
Created effective strategies to target new markets after researching and analyzing competitor behavior
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
Organized promotional events and interacted with community to increase sales volume
Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
*************@*****.***
Tampa, Florida 33615
Skills
Travel arrangements coordination
Correspondence preparation
Cost reduction and budgeting
Tech-savvy
Staff scheduling procedures
Schedule Management
Data Collection
Managing office supply inventory
Event planning
Employee Development
Education
06/1990
Thmas Jefferson High
Tampa, FL
High School Diploma
.
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