Shuntresa Patrick-Rich
Atlanta, Georgia 30318
Email: ********************@*****.***
Objective:
Seeking a challenging career that utilizes my skills, enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, and thereby yielding the twin benefits of job satisfaction and convenient professional growth.
Summary of Qualifications:
Experienced Medical Office Assistant with over 8+ year’s diverse administrative experience including:
Medical Billing & Coding Medical Transcription
EKG Injections
Medical Terminology Triage
Phlebotomy Appointment/Surgical Scheduling
Insurance Verification Accounts Payable & Receivable
File Maintenance Switchboard Operation
Conflict Resolution Communication Skills
Excellent Customer Skills
Computer Skills:
Operating Systems: Windows (All Version)
Word Processing: Microsoft Word, Word Perfect, Excel
Internet: Microsoft Explorer, Netscape, Mozilla FoxFire, E-mail Management
Work Experience:
Sept 2013 – 2018 CSTC Lawn Care Atlanta, Georgia
Owner/Operator:
Provided services which included weekly mowing, weed eating, edging
Blowing of property
Seasonal Clean-up
Monthly Billing and collection of monies
Hiring and Firing of Personnel
Checked work to ensure customer satisfaction
Maintained customer relationships
Jun 2005 - Sept 2013 Village Podiatry Group Atlanta, Georgia
Front Office Coordinator:
Investigated insurance and self-pay billing accounts; collected all necessary information to ensure payments.
Fluently screened incoming calls, took messages, made transfers to appropriate departments, and effectively managed difficult callers.
Ensured patient information was available on arrival, to include pulling charts and updating patient information.
Entered new patient information into the practice medical database. Collected co payments when necessary utilizing the tele check system, credit card payments and/or cash.
Confirmed patient HMO, PPO, POS, and indemnity coverage's.
Scheduled appointments, necessary tests, and /or surgeries. Ability to type correspondences and transcribe medical dictations.
Performed a variety of other office duties and managed unexpected events to ensure a harmonious work day.
2000 – 2005 Thomas Day Care Center Atlanta, Georgia
Child Care Provider:
Provided day-to-day care for toddlers at the age of three.
Prepared a weekly lesson plan to outline upcoming instruction and prepared the tools necessary to accomplish weekly goals.
Coordinated, facilitated all fund-raising activities, and served as the assistant to the center director.
Assisted with the maintenance of student files, verified state funded student childcare benefits, and entered student enrollment information into a local database.
Typed, proofread, and edited all inter-office and outgoing correspondences.
Education:
Frederick Douglass High School Atlanta, Georgia Diploma, 1998
Medix School Smyrna, Georgia Diploma, 2000
References Available Upon Request