Manager Customer Service

Lindsey Lang

Poquoson, VA ***** 757-***-**** **********@*****.*** linkedin.com/in/lindsey-lang2020ly

Human Resources Generalist/Recruiter- Public Relations/Communications

Recent graduate with a degree in Communications and Human Resources Management with valuable internship experience. A motivated young professional with an aptitude for innovation and creative problem solving. Communicative and personable, will learn and adapt quickly, follow direction, and poised with professionalism.

Summary of Skills:

Proficient in traditional and contemporary communications processes

Excellent at working with groups and individuals, solving problems and improving efficiency

Skilled at creating and maintaining cooperative relationships for clients and their targeted audience

Highly qualified in written communication and presentations

Able to do detailed work with high level of accuracy

Proficiency with business intelligence and human resources software

Capable of executing new hire orientation training and performance reviews

Experience with employee data management and use of applicant tracking systems

EDUCATION

Bachelor of Arts in Communications w/ Social Influence emphasis University of Lynchburg

Minor in Human Resources Management

Coursework: Interpersonal & Group Communications, Media Culture, HR Management, Writing & Public Presentation

AWARDS & DISTINCTIONS

Academic Trustee Scholarship Award

Student Athlete - Women's Volleyball

University of Lynchburg chapter – SHRM Secretary

INTERNSHIP HIGHLIGHTS

BRANSCOME INC., May 2019 – January 2020

Human Resources Intern

Attended Career Fairs with HR Manager and assisted in conducting weekly new hire orientation training

Aided in managing applicant tracking system and assisted with special projects such as analyses of employee info to ensure accuracy

Prepared, maintained and updated employee data thru SAP, JDE and Pathways

Attended SHRM conference with HR Manager & participated in weekly conference calls with HR Manager

Presented an end of internship presentation to upper management

SIGNATURE MANAGEMENT CORP., May 2018 – August 2018

Leasing Assistant Intern

Provided customer service to residents and administrative support to property managers and leasing team

Helped maintain accurate resident files, answered phone calls, greeted clients

Assisted with resident communications, responded promptly and professionally to resolve issues

Acted as point of contact for leasing inquires and emergency maintenance while on site

Assisted with office organization and setting up accurate files

OTHER EXPERIENCE

Customer Service Associate Edible Arrangements May 2017 – January 2018

Fitness Attendant University of Lynchburg JANUARY 2017- MAY 2017

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