Manager Sales
Resume:
Megan Walsh
*** ****** *****, *********, ** *****
*************@*****.***
EDUCATION
Bachelor of Arts, English
Minor: Psychology & Education
Rowan University, Glassboro, NJ
Dean’s List
SUMMARY
Results-driven expert with experience in sales strategy, business and leadership development. Outgoing, detail-oriented, and skilled at building and maintain professional relationships.
EXPERIENCE
Business Development Manager August 2018-April 2020
Flight Centre Travel Group, Liberty Travel
Developed & executed a growth strategy that focused on driving new business to 101 retail locations.
Contracted over $5 million in revenue within 7 months, while increasing sales by 200%. Lead Liberty Travel to the most profitable Retail Brand in the Flight Centre Travel Group worldwide (2018-2019).
Hosted regular conference calls for client relationship development and maintenance for over 300 accounts.
Conducted in person and virtual sales calls.
Executed and maintained effective business development activities including; sourcing and qualifying clients, establishing client relationships, building relationships within the local communities and attending social events.
Ensured customer service resolutions with challenges that arise while working hand in hand with sales operations.
Prepared and provided accounts on a quarterly basis with written materials such as but not limited to sales production reports, account business development plans and marketing plans.
Dual Team Leader July 2017-July 2018
Flight Centre Travel Group, Liberty Travel
Managed all business aspects of two Liberty Travel Locations open 7 Days a week.
Responsible for driving financial results through Key Business Drivers and Key Profit Indicators.
Provided coaching, mentoring, and consultation to enhance staff development.
Drove staff product knowledge by developing training programs.
Planned and organized local store marketing events to build community relationships and increase business.
Provided World-Class customer service by catering to all clients’ needs in the process of their booking, reaching out and following up before and after their travel plans; and accommodating if alternate travel plans are required.
Team Leader August 2013-June 2017
Flight Centre Travel Group, Liberty Travel
Responsible for the staffing and development of an entire new team. Lead consultants to top novices and second-year consultants in the entire company.
Assisted in strategizing and launching effective promotions to offer to Liberty Travel Woodbridge customers with the intent of spiking store targets and promoting new & existing product.
Identified potential customers and built relationships via phone, web & in person by conveying the customers travel expectations and adding value of doing business with Liberty Travel.
Provided vision and focus for my team.
Maintained customer service quality and standards for the team.
Arranged and researched travel itinerary schedules including airfare, hotels, cruises, guided tours, excursions etc.; to accommodate clients’ anywhere in the world.
Additional Information
Skills: Microsoft Office – Word, Excel Powerpoint; Interpersonal Communications, writing and public speaking; Troubleshooting; Customer Relations
Flight Centre Travel Group Global Award Winner 2018-2019 – Top Business Development Manager
Flight Centre Travel Group Global Award Winner 2017-2018 – Most Improved Team
Volunteer Youth-Travel Soccer Coach 2011-2016
Inter-Greek Council: Student Government Association Liaison 2011-2012
Golden Key International Honor Society 2010-Present
Delta Phi Epsilon: Public Relations Chair 2010-2011
Kappa Delta Phi International Honor Society 2009-Present
Edward J. Bloustein Distinguished Scholar
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