Registered Nurse Sales Representative

CAROLINE E. HICKS, BSN, RN

*** **** ********* ***** • Baton Rouge LA 70808

(225) 287 - 3632 • ****************@*****.***

www.linkedin.com/in/caroline-hicks-01b414194/

Enthusiastic Nursing Professional Transitioning to Medical Sales

Consistently Exceeds Expectations

Critical Care Expertise

Consultative / Evidence-Based Solutions

EMR / EPIC Training

OSHA / JCAHO Regulations

Collaborative Integrity

PROFESSIONAL EXPERIENCE

OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER - Baton Rouge, LA February 2017 - Present

Medical-Surgical RN

Manage care for 6+/- patients per shift, following cardiology, cardiovascular, colorectal, urology, orthopedic, general surgery, ophthalmology, plastic surgery procedures at care in fast-paced 35-bed unit

Patient care includes wound care, IV medication, catheter/tube insertions, tracheotomy care and interpreting ECGs

Educate patients and families on treatment, deliver Physician orders and review care plans prior to discharge

Provide detailed information to patients regarding medications/DME, expectations of care and the benefits of following care plan protocol; continually following up with Physician on patient progression

Work closely with local nursing homes, LTACs, SNFs, clinics and Physician offices to coordinate best patient care

2019 - YTD – Selected as charge nurse on med surg unit (35-bed unit)

2018 - YTD - Selected by management for new-hire training and assisting nursing students on rotation

2017 - YTD - Regarded as ‘go to’ authority by colleagues, ahead of the game on post-surgical expectations

2017 - YTD - Trusted by Physicians for complete follow-through, as well as suggesting alternative plans

2017 - YTD - Positively influence Physicians and patients for best outcomes, especially steering away of opioid use

2017 - YTD - Receive glowing feedback from patients, families and medical staff for extra care, knowledge and clarity

UNIVERSITY MEDICAL CENTER - New Orleans, LA moved back to Baton Rouge July 2016 - December 2016

Emergency Department RN

•Facilitated seamless patient care of 12-15 patients, at Level 1 Trauma Center, liaising with floor nurses and doctors

PAPER N’ THINGS – Baton Rouge, LA May 2011 - May 2012

Sales Associate

Courteously assisted costumers with their specific needs and orders, maintained attractive merchandise displays in the store, organized inventory. To help build up the business I made calls to recurring costumers to help build on my sales.

EDUCATION

Bachelor of Science in Nursing - GPA: 3.35/4.0 May 2016

LOUISIANA STATE UNIVERSITY HEALTH SCIENCES CENTER, School of Nursing - New Orleans, LA

Pre-Nursing Program - GPA: 3.8/4.0 Fall 2010 - Spring 2013

LOUISIANA STATE UNIVERSITY - Baton Rouge, LA

Dean’s List: 2010-2013

Taylor Opportunity Program for Students (TOPS)

Delta Delta Delta Sorority: 2010-2014 Alumni Chapter Member: 2014-Present

LICENSURE / CERTIFICATION / TRAINING

Licensed Registered Nurse: 2016

Advanced Cardiac Life Support (ACLS) Healthcare Provider CPR Certified BLS Healthcare Provider

Darkness to Light Stewards of Children Trained Epic Healthcare Software Trained

VOLUNTEER / COMMUNITY

Zoo-to-Do committee member – call on local businesses for donations

Volunteer as “reading buddy” at local Baton Rouge elementary school

Young Leadership Council (YLC)

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