Manager Software
Resume:
Tomi Maltby Glisson
Brooklet, GA 30415
912-***-**** ***********@*****.***
SUMMARY
Highly motivated Senior Software Architect / Consultant with years of proven success analyzing, architecting, planning and implementing global software solutions. Key strengths in root cause analysis and problem solving, strong multi-cultural team leadership and skilled agile methodology proponent. Excels in producing results, client and team cohesion and quality architectures. Excels in driving business agility and leading client digital transformation implementations.
PROFESSIONAL EXPERIENCE
Deloitte Consulting, LLP 2018 – Present
Specialist Leader (2018 – Present)
Responsible for identifying and developing consulting offerings to help our clients define road maps and strategies for their Corporate Real Estate, leveraging technology. Serve as engagement leader on multiple large engagements responsible for client satisfaction and managing revenue.
Industries: Retail, Financial Services, Restaurants, Telecommunications.
Responsible for engagement leadership; business development, strategy and implementation
Maintain a minimum of $3M of individual client billings yearly and an additional $3M in sales revenue yearly.
Lead multiple project workstreams, engagement teams and manage/maintain executive (C-Level) relationships with clients in the Retail, Food and Telecommunications industries.
Lead implementation methodology adoption and provide related guidance in the execution of Agile and Scaled Agile Frameworks.
Assist clients in determining their IT Strategy, determining cloud implementation options and plan those deliveries.
Lead (multiple) engagement planning and budgeting.
Manage engagement economics and risk.
Provide subject matter expertise in Real Estate Lease, Lease Accounting and Facilities Maintenance to the top retail company in the world. Advise on IBM TRIRIGA best practices.
Lead, mentor and develop junior staff: up to 25 onshore/offshore staff.
Participate and lead aspects of the proposal development process; organize and lead pursuit teams.
Contribute to the development of proposal pricing strategy.
Identify strategic initiatives and develop additional business opportunities with new clients, current clients and expand engagement scope.
Leader for managing training level and certifications for existing consulting staff. Design and implement recreation of internal training for virtual delivery.
IBM CORP., GLOBAL BUSINESS SERVICES, U.S. 1997 – 2018
Senior Managing Consultant (2009 – 2018)
Certified Senior IT Architect (2006 – 2009)
IT Architect (1997 – 2006)
Performed technical consulting services related to software architecture, development, implementation, SaaS, PaaS and digital modernization and transformation projects. New business development results exceeding $30M.
Industries: Technology, Financial Services, Banking, Healthcare & Life Sciences, Consumer Product, Distribution, Insurance, Automotive, Manufacturing, Industrial, Judicial Systems, Aerospace & Defense, Federal & State, Retail, Hospitality & Leisure. Serviced 9 clients in the Fortune 50 and approximately 20 clients in the Fortune 500.
Served as Implementation Lead educating clients and teams on best practice full lifecycle software implementation using Agile methodologies.
Performed as Product Owner for IWMS implementations for Real Estate and Facilities Maintenance for the world’s largest retailer as well as for clients in other industries.
Worked with IBM Product Development Team for one of the industry’s top IWMS systems (TRIRIGA), on design, road-mapping and client development. Worked with product Offering Manager and external client Focus Group to identify and prioritize features to include in upcoming product releases.
Served as Product Owner and Lead Functional SME across all IBM TRIRIGA product implementations.
Architected a collaboration/social networking knowledge portal to allow Department of Education users in one of the country’s largest cities to share knowledge, ideas and documentation.
Established Enterprise Integration Center of Competency for multiple clients.
Successfully architected Enterprise Integrations spanning the globe: US, Mexico, China, Central America, Australia, Canada, UK, Philippines internal and external companies, multiple hardware and software platforms.
Architected a Branch Workflow application for a major financial brokerage firm automating 39 business processes and integrating with 22 systems. This resulted in a streamlined accounts process.
Assist clients with improving their DevOps processes; building in business agility.
Continuous education to remain abreast of latest technology, frameworks and IT solutions. Ability to communicate technology solutions to stakeholders and executives.
Developed QA Strategy and Plans to ensure high quality products for delivery for clients.
Performed gap analysis between software and business requirements, designed solutions to best fit product behavior and performance.
Managed various cross functional technical teams (5 – 50 techs); both in the US and Offshore.
Led development of test scenarios, scripts, reporting and execution of test phases.
Conducted workshops with clients and documented their business requirements for Asset and Real Estate Lease Management and Lease Accounting.
Served as project manager on many software project implementations. Showed proficiency in technology strategies, communication strategies and plans, test strategies and plans, project plans.
Successfully implemented new Product Lifecycle Management, PLM, systems for major Consumer Products companies. Proudly met project objectives, Sarbanes-Oxley requirements, business requirements, and all legacy system integrations.
Participated in industry thought leadership through speaking engagements, whitepapers and industry committees in the areas of Enterprise Integration, Methodologies and Lease Accounting.
Led methodology adoption workshops for clients and team members which encompassed collaborative methodologies, project plans, communication plans and deliverables resulting in multiple project successes.
Served as first line manager for a team of (15) cross-industry Senior Consultants and Managing Consultants.
Designed and created curriculum for internal IBM Architectural (Design) Thinking enterprise training course.
Selected to create content for and execute/act in a 40-hour training film production for distribution and release internally across IBM Global Services worldwide.
ValuD Consulting/JLL 2018 – Dec 2018
Principal Consultant (July 2018 – Dec 2018)
Responsible for performing and leading all aspects of software project implementations and providing subject matter expertise in support of IBM TRIRIGA implementations.
Analyze client needs and provide guidance on functional and technical design.
Provide insights and advice to Corporate Real Estate (CRE) Executives regarding the required technology and platforms to deliver on their vision and strategy.
Communicate solutions to clients and implementation teams.
Perform as functional lead on product implementations
Provide insights and advice to Corporate Real Estate (CRE) Executives regarding the required technology and platforms to deliver on their vision and strategy.
Develop Offering Strategy working with multiple teams to grow direct revenue
Serve as thought leader to develop a POV, create materials and align company viewpoint in and across categories; support client advisory board meetings
Develop and manage multiple client relationships, identifying new business opportunities and contributing to growth within the business.
Serve as Sr. Engagement Manager for Consulting Engagements
Work to identify other areas of opportunities for products and services for cross sell of follow-on work for our company
Contribute to the business development activities by working on the proposal responses and getting involved in the customer presentations
Contribute towards development of IP’s, Assets, solutions and accelerator kits around the service offerings
PRIOR ADDITIONAL EXPERIENCE
ValueD / JLL, Principal Consultant
Project Manager, CD Group
Application Development Lead, Siecor Corp. (Siemans/Corning)
Senior Systems Analyst, Tailored Business Systems
Programmer Analyst, Altama Delta Corp.
Computer Programmer Analyst, St. Joseph’s Hospital
Computer Programmer, NCR Corp.
EDUCATION AND PROFESSIONAL DEVELOPMENT
BBA, Information Technology, Georgia Southern College, 85% complete
Scaled Agile Framework (SAFe) Certified Agilist
Agile Practitioner, Agile Advocate
IBM Certified Architect
Siebel Certified Consultant
Certified WebSphere MQ Specialist
Technical Delivery Assessment Delegate (Quality and Feasibility Reviewer)
TECHNICAL EXPERIENCE
Lines of Business:
Corporate Real Estate (CRE), Customer Relationship Management (CRM), Product Lifecycle Management (PLM), Research & Development (R&D), ERP, Manufacturing Execution Systems, Production Planning.
Methodology:
Agile Scrum, Scaled Agile Framework (SAFe), IBM Unified Method Framework, OO Analysis and Design, RUP, SOMA v2, v3, Services Modeling, Multiple Customer-specific methodologies.
Frameworks and Tools:
Service Oriented Architecture (SOA), Service Oriented Integration (SOI), Object Oriented Design, WebServices, WebSphere Business Modeler, Rational Software Architect, Rational Asset Manager, SaaS, PaaS, UML.
Regulatory:
Sarbanes-Oxley, ISO-9000, GAAP and IFRS.
Integration Tools:
WebSphere Message Broker, WebSphere MQ, WebSphere ESB, WebSphere Process Server, Portal, WebSphere Application Server, WebSphere Integration Developer, Lotus Connections, WebMethods. AWS
Databases and Tools:
Oracle, DB2, SQL, SQLServer, IBM Content Manager, OmniFind.
Platforms:
Windows, Unix, z/OS; S390, Solaris, Linux, OS/400, IBM Cloud, AWS.
Languages/Protocols:
HTML, XML, XSL, SSL, HTTP, RPG, Java, COBOL, SQL, PL/SQL, JavaScript.
Software Applications:
IBM TRIRIGA, ServiceNow, Nuvolo, Siebel, Optiva (INFOR), Baxter Healthcare System, JIRA, Workday, MS Office, Integrations with Lawson, Oracle, SAP and JD Edwards, Cassandra, Confluence.
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