Work Readiness Instructor

ANGEL GARRIDO

*** ********** **. • Brooklyn, NY *1213 • 718-***-**** - **********@*****.***

SUMMARY: 30 years' experience in customer service, 19 years' experience in workforce development, where I use Citrix System, Efforts to Outcomes, All Sector, Salesforce, and NYC way, Software. These are programs that track our participant progress and their need. I graduated over 500 green construction program participants in preparation for job entry into the emerging green economy, with Considerable experience and bilingual in Spanish.

EXPERIENCE:

WESTHAB TM Vernon/Yonkers, NY

Employment Counselor/Case Manager 02/2020 – Present

Identifies, outreaches and recruits’ eligible participants for specific program population.

Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment.

Develops Individual Employment Plans for each program participant, outlining employment related needs/goals.

Evaluates participant’s progress of planned goals and documents participants’ accomplishments.

Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed.

URBANUPBOUND Long Island City, NY

Employment Coordinator 02/19 - 10/19

Works closely with clients to develop employment plans that fit individual client aptitude,

education level, physical ability, and career goals

Works closely with the Program Director to generate appropriate employment opportunities for clients

Assists clients with employment-related issues including the development of resumes,

cover letters, completion of job applications, and developing interviewing techniques

FEDCAP WECARE Bronx, NY

Work Readiness Instructor 11/15 - 01/19

●Motivated participants to produce best efforts using experiential exercises.

●Conducted mock interviews along with creative thinking exercises.

●Used case scenarios and facilitated exercises to demonstrate the importance of good soft skills,

●Hard skills, customer service, time management, and creative thinking as it relates to employment.

●Supported Adults and Young Adults, emotional and social development, encouraging understanding of others and positive self-concepts.

SCHOOL OF CONSTRUCTION SAFETY Queens, NY

Instructor in both English/Spanish 10/13 - 03/17

Only on the weekends Maintained accurate records of students sign-in sheet, participation

and test scores. Taught in the following classes:

●OSHA 10 hour

●OSHA NYC DOB 4-Hour Supported Scaffold User

●OSHA 32 hour scaffold builder

●OSHA 2 hour Global Harmonization System

FEDCAP WECARE Bronx, NY

Job Preparation Placement Coordinator 04/15 - 11/15

●Assessed client information, took necessary actions and advised clients on

action is taken and document.

●Helped job Seekers create their resumes and cover letters with a strong spiel.

●Entered client information in the database, All Sector and NYC Way.

EDUCATION/CERTIFICATION

CUNY/ BRONX COMMUNITY COLLEGE Bronx, NY

Associates Degree in Applied Science 1994

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