Customer Service Health
Resume:
MICHELLE FOSTER
EVS GROUP LEAD
EMAIL:
***********@*****.***
PHONE:
ADDRESS:
46321
CONTACT
PENN FOSTER
Chicago, IL
High School Diploma (Apr 2014)
EDUCATION
Excellent customer service skills.
Great leadership and
organizational skills.
Great at following directions.
Exceptional skills in floor care.
Time management abilities.
ADDITIONAL SKILLS
Diligent professional with 20.5+ years of experience and a proven knowledge of conflict resolution, customer
communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the EVS Group Lead role at your company.
CAREER OBJECTIVE
Team Lead Environmental Services
Advocate Health Care, Chicago, IL / Dec 2014 - Present Lead Custodian
Total Facility Maintenance, Chicago, IL / Sep 1999 - Oct 2014 EXPERIENCE
In absence of EVC supervisor lead co-workers in day to day operations. Verify completion of all assigned duties by EVC staff. Responsible for assisting in scheduling of EVC staff. Adjust the daily schedule to ensure proper staffing in all areas. Assists in competencies. Monitor bed tracking. Monitor lunch and breaks. Liason between EVC and
customers /staff as needed. Coordinate project/setups
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Maintain and upkeep Wedell Smith Elementary School before during school hours. Enforce and support policies established by Osha rules health and safety regulations guidelines and overseer and planning. Lock and unlock building assuring it is unoccupied and all doors and windows are locked and closed. Assist with the setup of facilities for meetings, conferences,and other events. Use and maintain upkeep of all power equipment(buffers,auto scrubbers,extractors,high pressure washers,vacuums etc)for cleaning and general maintenance. Move
furniture,equipment,and tools on incidental basis. Clean and sanitize restrooms using established practice and procedures. Remove all snow and debris from sidewalk and stairs within 16 feet of building. Clean,dust, and wipe furniture. Sweep and mop floors. Vacuum and shampoo carpet. Clean and empty waste baskets. Wash walls and equipment. Strip,clean,apply floor sealer/floor finisher, and buff hard surface floors. Call in work orders. Maintain inventory.
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References available upon request
REFERENCES
Contact this candidate