Customer Service Data

Alysha Sutton

**** ******** ***** #**

Greenville NC 27858

******.******@*****.*** 919-***-****

OBJECTIVE: Experienced customer service/data entry professional looking for an exciting career opportunity.

WORK EXPERIENCE

2019-present Promise Heart Weddings and Events, New Bern, NC Licensed Bartender

Duties: Prepare alcohol and non alcoholic beverages for bar and patrons, interacting with customers, take orders and serving snacks and drinks, assessing bar customers needs and preferences and making recommendations

2019-2019 Wayne County Prevention Program, 3114 B Wayne Memorial Drive, Goldsboro NC 27534 Prevention Educator/Data Entry

Duties: Provide merchant education to over 100 retailers on under age tobacco sales, input and collect merchant compliance data, conducted tobacco age compliance checks on retailers, provided leadership in areas to be covered by using GIS mapping online. 2018-2018 Ulta Beauty, 3120 Evans Street, Unit 105, Greenville, NC 27834 Prestige Beauty Consultant/Cashier

Duties: Assisting customers with foundation matching, processing payments as well as keeping beauty stations clean, organized, and stocked.

2016-2016 Convergys Call Center, 1130 Sugg Parkway, Greenville, NC 27858 Customer Service Associate-Charter Communications

Duties: Answering inbound customer service calls, processing payments over the phone, up sell- ing products to customers, input customer’s data information 2013-2014 Wayne County 4-H, 3114-B Wayne Memorial Drive, Goldsboro NC 27534 Data Entry Clerk

Data entry of 4-H membership information into new 4-H membership program, organized 4-H members records according to club, projects, and geographic location. EDUCATION

2009-2013 Eastern Wayne High School, 1135 New Hope Road, Goldsboro, NC 27534 Degree: High School Diploma

2013-2016 Pitt Community College, 1936 Pitt Tech Road, Winterville, NC 28590 Major: Business Administration

.VOLUNTEER WORK

2010-2013 Goldsboro Mayor’s Youth Council, P. O. Drawer A, Goldsboro NC 27533 Youth Volunteer: Help prepare Christmas meals for the elderly, prepared Easter baskets for needy children, wrapped Christmas gifts for fundraiser. 2017-2017 Salvation Army, 2337 Dickinson Avenue, Greenville, NC 27834 Volunteer: Duties: Putting clothing out on the floor making sure clothes are organized and all items are placed in necessary area of the store.

SPECIAL SKILLS

Proficient in Microsoft Office; Excellent communication skills; Interpersonal skills. REFERENCES SUPPLIED UPON REQUEST

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